Best Bed period. Bedding and pillows are the best. Everytime i stay here, I fall asleep and wake up well rested. Location is a little distant from all the action and noise so u can sleep peacefully. Wish they had a better gym as they only have few free weights and a treadmill. A multi station machine would do well. Pool water temperature was perfectly warm. Quality of the food was excellent. Their tasting menu is over rated. I had it on 2 different occasions and was not overwhelmed for a 4 star restaurant. Also getting a reservation from US was ridiculously difficult. They literally have 75 pages of wine list they sent me via text (is this really necessary ? ) And the wine was extremely over priced. I've also had their "regular" menu which was exceptional. You must try their French onion soup. It was one of the best I've experienced. Overall, if u enjoy better things in life, obviously have to pay for it. And i would gladly pay for their A1 service. Will definitely be back soon.

El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.

The hotel is dated and the room service food items are extremely heavy.

Hotel is quite amazing, clean and great staff

One of the best hotels in Colombia!

Good

El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb.

Loved the staff because they were so accommodating

The service was great and the staff was amazing!

One of the best experience ive had in a while, everyone is super friendly, the hotel is super clean, I would definitely recommend this hotel!

Beautiful views from the room.

I normally dont leave reviews but this place deserves it. First time in Medellin and my husband and I wanted a safe place. The hotel is not only safe, but beautiful, clean, the staff was super nice and attentive. Hotel is a boutique hotel with many walkable restaurants and bars near by. El Cielo restaurant on premise, a must do. Great experience.

Lots of lush greenery! Super clean and staff was very friendly! Not to mention the restaurant which was an amazing experience! 10/10

The hotel is beautiful. Room and bed excellent, gorgeous. Pool and restaurant/ bar area also gorgeous. Food has been excellent. My only complaint is that the location is not close or walking distance from the dining and shopping areas of El Poblado.

Beautiful property, lovely attentive staff. The breakfast that was included was delicious and better than any I've had in a long time. Would definitely recommend staying here.

Lovely staff

Beautiful and clean property with attentive and well trained staff. Would give 5 out of 5 stars but the hotel restaurant was not able to accommodate my spouse and I for our anniversary dinner. I also asked for a cake to celebrate and was told it was not possible. Typically properties at this price point don’t say no to guest requests. Otherwise an amazing spot to stay.

Beautifully appointment. Great amenities considering its size.

All super!

My stay at this beautiful hotel was an enchanting experience that exceeded our expectations. The seamless combination of luxury, comfort, impeccable service, and captivating surroundings made it a memorable getaway. Whether it was enjoying a delectable breakfast while soaking in the mesmerizing views or unwinding in the cozy lounge area, every moment was filled with serenity and bliss. In conclusion, this beautiful hotel in Medellin truly embodies the essence of elegance and sophistication. Its remarkable facilities, exceptional hospitality, and prime location make it an ideal choice for both leisure and business travelers. Without a doubt, I wholeheartedly recommend this exquisite hotel to anyone seeking an unforgettable experience in Medellin.

I’ve spent almost two weeks at El Cielo and I can’t stop raving about how lovely it is. This is the ONLY five star hotel in Medellin that also includes a Michelin star restaurant. This will always be my home base while Medellin.

Very clean and very comfortable,the personal is very very friendly.

Hotel was lovely. We were a bit disappointed with the food. We had read that the food was excellent but actually found it ordinary.

Excellent

Rooms are a bit on the smaller side but the interiors, service, and overall amenities of the hotel make up for it. We spent an entire day on the rooftop pool area and the gentlemen who were in charge went above and beyond to make sure we were pampered

Great place to stay in Medellin, situated in a quiet part of el poblado, walking distance to the bars/restaurants over there. The rooms are nice and modern, pool (rooftop) is great and the restaurant is sublime

Only place to stay in Medellin. Exquisite. Dinner in the main restaurant was other worldly.

Loved our stay here - the service was amazing. We had a very early flight to the airport for departure and since we were missing breakfast the second morning (which was delicious btw), and they packed us breakfast and coffees to go which was so sweet! Would definitely stay here again.

Everything was amazing . Staff was great. The food was great. This is the only hotel I’ll choose when I’m in Medellín

Good service

Service was impeccable - hotel pays attention to all details and made stay feel special - would definitely recommend

Property was overall very good but roof top bar was closed and service in that area (roof top and pool) was very very slow.