Staff were exceptional, room had great views of the river. Conveniently located within walking distance to attractions, or close to public transport for areas further away.

Simply one of the best hotel stays we've ever had. Service level is extremely high, even by Japanese standards. Hotel design is beautiful and modern while staying true to the Kyoto aesthetic. Location is perfect. With the experience provided, this was the best value of our trip.

Genji Kyoto is fantastic. Beautiful modern interpretation of traditional machiya down to the detail. Comfortable beds and pillows, large shower, and every amenity is connected to the design. Service is exceptional. Great roof top lounge and gardens throughout!

The most amazing place!

Very nice staff and the services are excellent.

We loved this hotel so much that we stayed an extra 3 nights! The staff were incredibly kind and helpful, and the rooms were beautiful. We will be back!

Genji is a beautiful gem of a small boutique hotel. Everything was in perfect harmony from the architecture to the furnishings to the classy Kyoto style. The staff were superb, helpful and presented us with wonderful meals and inventive cocktails

Length of stay: one night (March 2023) Had a really amazing stay at Genji - everything was perfect! Here's what I loved about Genji: Conveniently located - 5 to 7 minutes walk from Shichijo metro station, at a very peaceful and quiet neighborhood; yet also not far (by foot) from the very bustling Pontocho Allery and Kawaramachi area. Design/ rooms - very thoughtful and stylish designs, with such beautiful integration of nature in the hotel architecture. I stayed in a room with a view of the Kamo River, which was spectacular and such a joy to wake up to. Service - absolutely stellar. The hotel staff were very proficient in English, warm and helpful all the way. I could not recommend this fantastic hotel more!

Throughout my time in Japan, Genji was my favorite hotel I stayed it. It was an excellent mix of modern and traditional style and the views were some of the best I had in Japan. I booked the River Balcony premium double and could not be happier with it. The river view from the room and from the rooftop was breathtaking. We had an amazing breakfast on the rooftop and the service was impeccable. The front desk staff is lovely and are super helpful if you need a recommendation, a taxi, whatever-- they were all great. The hotel is relatively close to Gion and Nishiki market and the walk there follows the river which is an added bonus. If I am ever in Kyoto again, I will absolutely stay at Genji

No question, the best. An architectural dream hotel. Perfect location is a super quiet but cool neighborhood overlooking the river. Short walk along smaller river to all kinds of restaurants and shops. Great service, great food, cool little bar. So so great.

Genji is a small, impeccable hotel that will always be my first choice when I’m visiting Kyoto. Superb design, superb food, superb amenities, and some of the finest service I’ve ever received. We stayed five nights and loved our room, which included beautiful custom furniture, heated bathroom floors, a soaking tub with panoramic views of the city and the many local hawks and blue herons that swooped past our windows each day. We didn’t intend to get breakfast at the hotel every morning, but after our first, we couldn’t resist— they have excellent options for both Western and Japanese palates— and even though it was winter, we sometimes took it on their beautiful rooftop garden, supplied with personal heaters and blankets. Their special New Year’s Osechi breakfast was a sight to behold, too. We used Genji as a base camp to visit dozens of shrines, temples, and gardens, as well as nearby sites in Nara, Uji, and Himeji— while the Genji is a bit of a hike from Kyoto Station, we managed very well by accessing two nearby subway stations. Returning to the hotel meant a short walk from the station and over the Kamo River (which meant more wonderful bird sightings!) On the way out for the day, we were always greeted warmly by the desk staff, who gave us special hand warming pads so we’d be more comfortable walking in the January cold. I’ve stayed at far “fancier” hotels around the world— none can beat that level of hospitality. LGBT friendly, too! Thank you, Genji! We’ll be back.