Very nice and well managed hotel in a good location. We booked a double room and were surprised to have a room with a very narrow double bed: too small for 2 people. We had to pay GBP50 per night (a discounted rate we were told) to upgrade to a room with a queen size bed and were not offered a free upgrade.

It’s an excellent hotel.

Every single thing about our stay was perfection. The attention to detail in all areas was incredible. The entire staff is so welcoming- from the front desk, to the bar, to breakfast. We will be back!

We arrived early for check in, our room was not available but the staff were friendly and we had a relaxing drink in the lounge before heading out to check in on our return. Our queen room was decorated beautifully, though the bathroom felt cramped. The shower was frustrating as it’s above the bath and not high enough- I had to duck to get fully under. The bed was adequate but not comfortable, too many people may have sat on the side which meant the mattress felt sloped towards the edge when you lay on it. Unfortunately, our nights sleep was compromised as the rooms heating system was faulty, the room was set at 20C but got hotter and hotter, waking us up in sweats in the middle of the night. Not what you expect in January. When I reported this to reception they didn’t appear to care, I’d already paid upfront and was checking out that day. The hotels location is fantastic for Knightsbridge, just far enough back off the main road to lose the traffic noise. Loads to see and do within easy walking distance. Maybe we were unlucky with our room, though for the amount paid we were left feeling disappointed.

The service was insanely good like being in a movie. The afternoon tea and canopes were outrageously good. Its nice when you pay for something expensive and actually get what you pay for. The opposite to the pervasive dubai/salt bae/balenciaga culture that is everywhere these days.

If you’re looking for a dog-friendly hotel in London, this is it. Our pup was treated as a guest from the minute we arrived. For humans; good location, friendly staff, great service.

Fabulous boutique hotel in a marvelous location. Hotel staff and ambiance was exceptional.

Ben, the Concierge, was so professional, friendly, cheerful, helpful and so informative upon check in, He was ready to answer any questions I had regarding traveling the train via Paddington station and assisting with making dinner reservations The hotel is quaint, beautifully decorated with Christmas decorations and the wam lit fireplace at the entry is such a cozy touch. I would highly recommend this boutique like hotel

The Hotel was lovely with great personality and my room was also excellent. Above all was the helpfulness and cheerfulness of the staff.

The Egerton House Hotel made our stay in London a delight ! The staff is polite and helpful and the hotel itself is cute and cozy ! Definitely this will be our go to hotel whenever we are in London !

Simply amazing!!!

Fantastic service from the moment we walked through the door until we left. I loved all the little extras, something you do not get in a big hotel. Perfect location for the V&A, Natural History Museum & Harrods.

I enjoyed staying at this hotel. This is a small charming boutique hotel. I felt comfortable and safe because the location is great and the staff was kind and warm. The Breakfast service is also good. Generally I had a good experience. I would like to stay at the Egerton House Hotel next time.

Great accomodation and very good service

the rooms are tidy and perfectly appointed. staff is lovely

Every part of our stay exceeded expectations. The service especially was outstanding, and we found all the staff so helpful, accommodating, and thoughtful. When we checked out, we mentioned in passing that we would be in Oxford later in our trip. A few hours later, we were surprised to get a personal email from this staff member, who had previously lived in Oxford. She kindly shared some of her favorite spots to visit there, places we might otherwise miss. So thoughtful! And that was just one of several wonderful interactions with the Egerton staff. We’d stay there again in a heartbeat.

Excellent service from the moment we entered the hotel. Everyone at the front desk always made us feel welcome and comfortable like we were their only guest. The room was elegant, clean and cozy and we had everything we needed. Perfect location for shopping and sightseeing - the hotel is right across the street from the V&A museum with accessibility to all kinds of transportation.

A very fine, warm, quiet and friendly hotel located in the perfect position to take advantage of Knightsbridge.

As shown in the pictures, the hotel itself is so beautiful and staffs are kind. I spent an elegant and luxurious time. The location is super good, 5minutes walk to two famous museums, 5 minutes walk to Harros, 10 minutes walk to underground which has two main lines (Circle line and Piccadilly line), 40 minutes underground to the airport without transportation. Also, the hotel is in the high-class residential area, so the buildings around the hotel are very beautiful. The hotel is also near to main sightseeing spots! (30 minutes walk or 10-15 minutes underground)

Rooms are well presented but are a bit small for my liking & it was like & obstacle exercise to negotiate the room

The staff was impeccable from the moment we walked in to the moment we departed! The hotel is easily accessible to many main points of interest. It was quiet, very clean and they took even the smallest details and made them special. The homemade shortbread upon arrival to the ginger shot at breakfast to help give you a boost of energy before your day. My daughter and I loved every moment of our stay! We cannot recommend a better stay while visiting London!

Cute boutique hotel with excellent Service located close to major tourist attractions.

This is a fantastic hotel. Great location. Staff is excellent!! They go above and beyond for guests.

My 2nd visit to this hotel … what a delight! Staff so helpful and friendly! I’ll be back next year… looking forward to it! Thank you

The staff gets to know you and makes a point of understanding what you like. Excellent service and welcome.

We loved the Egerton. The front desk service was outstanding. Jacques helped with dinner reservations as well as theater tickets. We enjoyed high tea as well as the Egerton martinis. Just remember that the Egerton sip is followed by the Egerton slur 😊

Great location, small and welcoming. Lovely staff.

Staff are very friendly and helpful

The Egerton is the only place my family and I want to staying wherever we get the opportunity to come overseas to London. While it might be too small to have all the modern extras, most travelers expect or need, the staff alone make this the very best hotel in the city. Everyone~ all the kind housekeepers, every room service attendee and certainly all the front desk help, is truly unrivaled in their helpfulness, the sunny kindness and their unflinching attention to service. They always remember your name and never fail to smile and chat. For the 4th time in as many years, they have made our visit sop special. Thank you especially to Mustafa and Thomas who brought us the most scrumptious afternoon tea! We can't wait to return again soon. Cheers!

I can honestly say that this is a little gem of the smaller London Hotels! From the moment I stepped through the door to when my friend and I left ...service second to none ...friendly and lovely comfortable room! Just need to make the strawberry jam a bit thicker so it stays on my toast! A special thanks for my delicious French Toast on Friday morning! I will definately be back...Thank you

Staff and service were incredible.