The food wasn’t good and very poor service the stuff are very rude and lazy

Was good, no one of the best.

Staff was amazing would recommend staying here!!

Excellent

Terrible WiFi access in room otherwise this was the most amazing stay ever. Wonderful and Kind staff, good drinks and food options and lots of fun activities to do. The beach was beautiful as well

The resort is beautiful and the rooms are very spacious and beautiful but to get here the streets are nothing but a pothole awful road

Good

All of the rooms have some type of defect and our key stopped working 3 times.

Very small resort not many dining options and food was edible but not great.

The property was okay, one concern is the doors did not have a secondary lock...although the staff was very attentative, they continued to walk into the room....making time to relax in the room a bit uncomfortable as you did not know if they were going to walk in.

Shane key every other they and Wi-Fi not useful

Service was excellent ,Alexander took care of everything we needed.

All around good experience. The food could be better and the A/C in the room could have been better but other than that I had no complaints good staff and great service

Great stay great time Great weather good excellent with the respective different choices atmosphere excellent

The baretendees were cool and the guys with the party boat excursion were cool. It was goo but im sure there are better resorts. The food was ok. Breakfast was awful.

i stay for 12 days and the air conditioner in the room never work the proper way. i report the problem every day and never get the issue solve. i spoke with differents guests and they have the same problem with the A/C, almost everyone that i spoke about it has the same issue and the staff never gave us an option.

Place was good quiet, stuff was friendly . Only problem looks like whole resort had a problem w central ac , so temperature was not dropping to comfortable level . I spoke w many people and everybody said thesame

Great

Good

Great Resort i we loved our stay there.

Staff super nice just nothing really to do on the Adult Only side very boring no entertainment

Beautiful property and facilities, good was to a poor standard, a lot of food was recycled and not fresh, my husband caught food poisoning after eating at the buffet restaurant. Overall disappointing experience. We also had issues with the safe in our room, we had to call maintenance twice as well as the card lock on the door in our room which stopped working. My iPad was stolen from the room.

A beatiful place and professional staff

Everything was perfect only the food , don’t have variety

It was okay overall but the resort could use some renovations, especially the rooms.

It really nice has room for improvements but i did have a good time .the resort stops all activities at 11 so you have to take a shuttle if you still want to have fun after 11 the staff was nice they did have entertainment though out the day n night it is a adult resort so i was really thinking ot would have more to do but i still had a good time the foods at buffet every night was something different the food at rio was good there is a few other restaurants to eat at also you can always go to the other resorts thats princess and eat or just go hang out we met so many people from everywhere the beach is beautiful

My room was excellent

The front desk staff amazing

Worst property ever stayed at. Had so many problems and after contacting staff first they were rude and then they said they will work on problems like noise outside room, drill machine noice early morning, shower drain not working, poor cleanless, my bag chains were open when I came to room, stains on bedsheets and towels. I asked to move out one night early and they said no refund provided and asked me to contact Expedia. And what Expedia did is nothing, instead I was not able to check out and ended up paying for additional night at this resort worst. Expedia didn’t help me even in getting any refund. Hotel and Expedia both just ignore their customers after they have received money in their pocket. Worst hotel/resort ever experienced. Not worth.

Excellent! Thank you for having me.

Nicely kept grounds. Friendly staff. Wi-fi was weak or non-existent outside of lobby, buffet restaurant and pool area. Great to have access to sister hotel next door.

On my 8th visit here as a solo guest. The resort is situated on the beach with plenty of sun Ed’s for everyone. It’s a relatively small resort of about 250 rooms so you can walk one end to the other in 5 minutes. All the staff are friendly and helpful, must mention Alfredo the buffet waiter who looked after me well, and Felix the bartender at the Mare Nostrum! The resort is kept safe by security patrols 24/7. The gardens are well maintained, the resort is very clean throughout, the food is reasonably varied and something for everyone along with a 24 hour snack bar. There’s a good animation team keeping things going throughout the day and evening, though if you prefer to chill on the beach, that’s fine too. The rooms are rather dated now, but how long do you spend in them anyway?? They’re spacious, well soundproofed and with a hot tub inside and a balcony or terrace along with a fridge with drinks and a tv. I found the super king size bed firm but comfortable and have always slept well there.