Older property , but well maintained. Staff very concerning and receptive to clients needs .

Quiet place clean

Old installation, they need renovation, at first section

Ok

Ok

The theme for the property is a good idea, aiming at taking advantage of the history of the building. Unfortunately, that doesn’t apply to items like towels (which were probably from the 90’s), nor the stucco, which was falling apart in the rooms. There was no hot water, which would’ve made a difference in a cold January morning, especially when I was showering before 6am. I understand why the inconvenience of accessing the front entrance is omitted but this is a major inconvenience, especially for elder patrons. Don’t want to be mean but in all honesty, I could not recommend anyone to stay at this hotel. Especially not at the rates they charge, which do not in any way seem commensurate with the quality of the services rendered.

They gave us 1 towel that is stained, our pillows have brown stains and there is no heat in our room

You got two rooms and in both rooms the mini splits didn't work and the mini fridges didn't work the TV in one room didn't work very good and staff wasn't very helpful let them know three times about the TV that didn't work and finally after the third time somebody actually looked at it not the hotel that I would recommend

Very old noisy outsid no heater had to ask for towels very used up

I was quite disappointed with my stay at this hotel. Firstly, the refrigerator in the room was old and in poor condition. Additionally, there was a lot of noise from the street that made it difficult to relax in the room. The temperature inside was uncomfortably cold, and even the extra blankets I requested didn't make much of a difference. Moreover, the water pressure in the shower was extremely low, barely allowing for a lukewarm shower, which was quite frustrating. The distance from the room to the parking lot was quite extensive, especially if you have heavy luggage, navigating through stairs, crossing bridges, and streets, which proved to be a significant hassle.

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The staff was totally unprepared for our arrival. They then put us on an upper floor when a first floor room was requested and then confirmed.

We were family of 6 requesting 2 rooms; they gave 2 separate rooms in 2 different buildings instead of 2 rooms together, as expected!

Overall it was great for the price! A rather unique hotel! Staff were congenial and helpful!!

Staff ready to help customers

Normal

An interesting old hotel, remodeld but still seems a little Run down. The mattress was lumpy, the air con worked well but was noisy. On the plus side there were places Nearby to walk with churches, parks and government Buildings, unlike most hotels in hermosillo.

It's very antique. But things work. I like having restaurant part of it. Hard to get to. Not inviting on outside. Price was right.

Needs a lot of repair and maintenance

For the money it was fine the beds were okay but could be better. The breakfast was nice for free and the staff was very kind. We were bummed out to find out if the pool wasn’t opened and it was super hot while we were there. We understand there’s a water shortage supposedly in Hermosillo though. We liked that we could walk to a lot of different places like to the mall or to downtown. There were restaurants and galleries within walking distance and we wishes we were there longer to be able to explore more of the city.

First off, if you're from the U.S. you need to keep in mind this is located in a different country with a different culture. Adjust your expectations. The bed was great, the shower was very good, but the couch in my room was uncomfortable. The room was IMPECCABLY clean. Typical of Mexican households, you could eat off the floor. The front desk person didn't point the way to my room. There was a man who escorted me to my room and confirmed everything worked. This was good because the hotel is a BEAUTIFUL labarynth. I would never have found it. This is a place of history and you need to keep that in mind as you explore the many nooks and crannies. The food in the restaurant is very good as well. My spanish is not very good, but the entire staff worked very hard to help me learn more and to make sure I understood everything. This is exactly what I needed. The area is perfectly safe, I went for several walks with my dog. Just pay attention to the traffic. I can't wait to return to this hotel!

:)

Everything is good, the people in the hotel is friendly nice!!

Far from airport when advertised as nearby Scary neughborhood

This is an older property showing its age but easy to access and within walking distance of main square and restaurants. The staff was welcoming and very helpful. Room was comfortable. We took a suite so the dogs were happy.

It was frustrating. They tried to downgrade us to a smaller room without telling us and then made excuses about it because we had a stroller. The room is supposed to come with breakfast included but the only thing they gave us was coffee, toast and fruit- everything else we had to pay for. The taxis the hotel called for us were all super expensive and didn’t use meters so we definitely got ripped off. All but one of the hotel staff were rude and lazy and hard to work with. I would never come back and I will tell everyone I know you never go there.

Muy bien para el precio, pero como era el segundo piso hubo mucho ruido por la calle, los trailers y demas

Affordable, comfortable, very good customer service

Nice place, close to all atractions

The rooms are spacious and very comfortable. I appreciated that there were two bathroom sinks, and they were separate from the toilet and shower, allowing my mother and I to get ready for our day quickly. The restaurant served good food and keeps long hours. Monday through Friday they have a breakfast buffet with decent chilaquiles, pancakes, oatmeal, scrambled eggs and ham, and coffee. For dinner I recommend the ensalada de pollo. The hotel has wonderful ambience, being 150 years old with displays of antiques in the lobby. To top it all off, it’s right on the highway for easy access for travelers.

Classic mexican hotel with nice courtyards and sprawling walkways. Normal wear and tear for such an old establishment.