Overall it was a decent hotel. The one downside is that the shower was clogged and water did t run down the drain fast enough.

Called in advance to see if they offered early check in. They said yes but our room wasn't ready so we should call back every hour to see if it was ready. We did so and every time I called they seemed more and more annoyed. It became obvious later that they had no intention of letting us check in early. It was very frustrating because our family had been awake for a while and we water a nap before our evening at DCA. Also the hidden fees were a bit more than we expected.

Loud hallways, thin walls. Neighbors baby cried all night and it was heard kept us up. Rooms were nice and clean. Air conditioner worked great.

Was nice for the price and close to park.

Definitely NOT luxury as marketed. Paid for the upgrade to what they call their "luxury" room to celebrate our special occasion. The room was no better than any basic motel room in the area I could have gotten for half the price. The room was small, basic furniture, no closet besides a tiny wardrobe, no upgrade amenities or anything else that would indicate "luxury" in anyone's mind. Worse yet was the view of the rooftop utilities. They were overbooked already and the staff could care less about my disappointment. Definitely a take it or leave it attitude. They had a party booked at their roof top restaurant so it was unusable for guests, party guests crowded the elevator and stairway, and we got to listen to their music blasting until after 11pm.

Overall room was nice. Close proximity and walk to Disneyland. Parking is tight for large vehicles and extra $20 a night. Was unable to get room until exactly 4pm so had to wait til park midnight.

While not completely inaccurate, the pictures online were very misleading. This was much more of a motel experience than expected. They boasted about having coffee in the lobby in the mornings and every time we came, there wasn’t any. One of the beds was so close to the wall, you almost couldn’t get in. Maid service did come to give us clean towels everyday but they never made the beds which was odd. The pool was in the middle of the parking lot, so not nearly the oasis the pictures made it out to be. It was about a half block from Disney, so not too bad of a walk. It is next door to a dennys which was probably the best part of the stay. Overall would maybe stay again, but know what you’re paying for

Lady at the front desk was rude and disrespectful. Limited parking due to a party. It was difficult to find parking at night (7:00pm). Room was dirty, with hair on the floor and in the sink upon check in. Have stayed here in the past without any issues. But, not sure if I will again.

The location is fantastic as it is just a 5-10 minute walk to Disney's gates. We have stayed here several times and each time we are greeted by friendly staff. The lobby is always well kept and they offer ice water as well as infused ice water. The rooms feel clean and the linens and towels always smell freshly washed. Parking lot gets quite full and the stalls are very tight especially with SUVs. My one complaint with each visit is that you can hear everything going on outside and the room next door. We had a room on the first floor and directly in front of the stairs and elevator and we were woken up several times throughout the night. We heard all sorts of conversations LOL. All in all we will continue to book our stays here, but request not to stay on ground floor.

Arrive at the hotel a little before 1pm checked in and my room wasn’t ready because I requested lower level room. I went to downtown Disney and shop and had lunch and came back and hang out at the pool and I called and my room still wasnt ready and front desk clerk couldn’t me give a time frame but she said “ I'm guaranteed a room by 4pm “. Make a long story short but other families that checked in after me had their rooms ready and I was still waiting on my room and they could have offer another room on the lower level that was ready. The drainage in the tube had nats/fruit flies and I didn’t have any fruits.

It was convenient to Disneyland and affordable. We had to wait til 4pm to check in No hot water on last day because of maintenance On 3 separate occasions supplies were empty in lobby… ie water cups, no coffee ready, no one behind the counter

The room was clean and very convenient for Disneyland, however, having a handicapped accessible room on the fourth floor with only one working elevator on the far side of the building opposite the room, was not convenient.

Overall I enjoy staying at the grand legacy. We original booked a luxury room but the room was not available anymore due to some plumbing issue so we got moved to a premier room instead. The staff was great and worked with us.

Room was very low grade and the shower was barely working. We were put into an accessible room on the 1st floor, by the ice machine and elevator, causing us to be woken up several times throughout the night on both nights as late as midnight. The room was dirty and the amenities were nonexistent. They did do a really sweet thing by having balloons and a small gift basket in the room for my wife’s bday. The front desk staff was also amazing.

Serena was great on check in, very pleasant and professional. I would note I've stayed at this hotel multiple times over the last 3 months. Initially, the credit card hold was $50, then it was $100 around Labor Day, and today it was $150. Not a big deal, but just be aware.

My family of 3 stayed here 2 days 3 nights for a trip to Disneyland. The price was reasonable and i wanted something walking distance to Disney. We celebrated my daughters birthday and it was her first time going to disney as well. I made small talk with the gal at the front desk who was very friendly and welcoming and I told her about my daughters birthday. We were surprised to find balloons and a gift bag in our room the next day on her actual birthday! This made her day and made her so happy! I appreciated their efforts in making sure our stay was memorable. The beds and pillows were so comfortable. We absolutely enjoyed our stay and loved that we were very close walking distance to Disney's main gate. We were able to walk back to our room to take a break, nap and walk back to the park to enjoy our evening. There are several options for food and there is also a rooftop restaurant you can order to go or dine in. We ate pizza and boba tea from one of the restaurants up front which was delicious. I highly reccomend the Grand Legacy for your stay and we will definitely return.

The location is great and parking directly in front of the room was convenient. The front desk were friendly and helpful. However, the room was very dirty. The carpet was visibly filthy, the pillows smelled like urine, as did the carpet. There was no convenient night light, it was either pitch blackness or super bright lamps, or a bathroom light with a loud fan. The AC was very loud. Just overall, not a comfortable stay. Would rather pay more for a cleaner room, even if the walk to the Disney park was further.

Good stay and clean. Was disappointed when didnt recieve the disney amenties that others recieved. Convient walk for the run but pass 2 homeless people on the short walk with my kiddo..

Room was clean and comfortable, however, there is no sound proofing on the rooms whatsoever. I could hear everything going on outside the room in the parking lot, and also the adjacent rooms. The housekeeping carts rolling by upstairs sounded like thunder.

Proximity to the Disney Theme Parks is unbeatable. The room itself was OK, not great, reasonably quiet. Reasonably clean.

Stephanie was great on check in, other staff was also helpful.

Good

The front staff was so rude they told us the room would be ready by 3:30 we did pre check in and came back and the manager was even disrespectful everyone else’s room seemed to be ready but ours was it because we were black African Americans that they judges us as if we couldn’t afford anything we felt so disrespected because every other race room was ready but ours THEN ON TOP OF THAT THEY GAVE US A ROOM WHERE THE WATER SMELLED SO BAD IF YOU TURNED IT ON IT STUNK UP THE ROOM IT WAS SO NASTY WE DECIDED TO LEAVE 3 hours before check out to go home to brush our teeth we will never stay here and honestly you should only stay here hate to say it but if your white

It’s always a pleasure staying at Grand Legacy at the Park. Staff is always welcoming and friendly. The location is perfect; super close but not close enough where you’re hearing everything happening at the park. This is my 3rd stay and needless to say I’ll be back again!

My kids took their shoes and socks off in the room and the bottom of their feet were literally black. The carpet has to have never been washed it was disgusting….

Did not have the opportunity to stay I book a 2 night stay during the booking process I had the opportunity to book one night and the rest would be due at the property the time of stay a day prior to stay I got a voicemail say there was an issue with the booking process and I had to call I called and hour later when I got off of work and they canceled my reservation I explained that I paid for half and I had the option to pay the rest and the property the customer service said that they canceled my reservation because the full amount had not been paid i explained my booking process I asked if I can pay the full amount to keep my reservation and they told my the cancelled reservation and there book up all with in an hour from the initial call

Its basically a run of the mill motel. If it wasnt so close to the disney parks it definitely wouldnt be worth the price.

Overall, the hotel was fine, I've stayed there many times, but this will proably be the last. Raymond, the Night Auditor, should not be in any industry where he needs to interface with a customer. Rude, brusque, and condescending were the prime attributes displayed on check-in. To pour salt in the wounds, he only keyed the cards for 1 night on a 4 night stay and blamed the guests for his mistake. The hotel was noisier than usual, but it's Disneyland, so it's to be expected.

unfortunately we stayed for one night only we were on the way to San Diego the front desk staff were excellent now we know this is the right hotel to stay…

Convenient and comfortable accommodations to visit Disneyland and California Adventure. 5 min walk. Great little water play area and pool for a break from the heat. Nice staff.

We were so close to Disneyland it was convenient to walk. When we checked in I was a little concerned as I felt they could have been friendlier however whatever we needed they were happy to get for us. The pool was my son’s favorite part, they had toys and fresh towels and it was a great atmosphere!

Great location, across the street from the Disneyland entrance. The room was very clean and quiet. My kids loves the pool.