Great front desk people. 24 front desk.

Tiny room in the Basement was not what we expected. Nowhere to store things. Tiny towels. Great service. Dirty and full of dust. First time that hotels.com is a disappointment.

Thank you. A lovely stay and really helpful staff

The hotel has excellent staff who are very friendly, and the reception staff are particularly nice and helpful. The room is clean and provides easy access to a nearby market. Our stay with our 1-year-old baby was very enjoyable.

Easy to find in a convenient location. As I was changing hotels and early they allowed me to store my bag and even took care to put my laptop bag in their office for extra security at their suggestion. Can't fault the staff, everyone I interected with was really pleasant and attentive Although the single room was pretty small they make great used of space so it did not seem claustraphobic. There was a comfy bed and nice clean bathroom with a decent shower, everything very clean. I was aware there was no lift & was on the top floor which was a bit of a climb but no surprise really. Everything I needed to use as base & close to Paddington station for underground access. Some pubs and eatieries nearby if I didn't want to venture far. Breakfast was very tasty, a lovely full English plus toast, cereal, tea and juice. Yum yum, set me up for the days. If I am being critical, and it's not something in the control of the hotel, was that some of the other guests were noisy while I was there. Whinging loudly about no lift (obviously didn't read the description) and a group booking multiple rooms were in and out of their rooms being noisy until quite late on my last night. I'd happily return though and recommend

Staff were super friendly and efficient, we were given a room upgrade which was brilliant, room was clean and comfortable. Special mention for Kevin who was very helpful, went above and beyond

Decent location, lovely staff, just a little run down. But did the job for a group of us in one room. Really hot room, but AC helped a little. Could do with an update inside, carpets dirty etc. Guest book upon check in, is very old fashioned and not sure I like the idea of my details in a Grand Hide witch style book, could be dangerous… 😃😂

The location is very good, but the room was a little small.

It was the worst hotel experience we ever had in London. The room is tiny like a box. It faces to the street so it is really noisy all the time even when the small window is closed. The sound in the next room can be heard clearly. It’s hot but no conditioner. The stairs are narrow and steep, while no lifts. Taking a luggage was challenging and dangerous. The price for over £110 is unbelievable for such a room. Not worth of money at all.

Very friendly greeting on arrival. I had a job keeping the window open in the heat, then couldn’t close it later. Overall this hotel served its purpose.

Good stay, great staff and breakfast which was inclusive was filling and nice. Parking for 15 per night was reasonable

I was in a small basement room with no window.The shower was tiny,the telephone to ring reception did not work and it was not at all clear what one had to do at breakfast time.

Kevin was absolutely lovely, extremely friendly and very helpful. Would absolutely recommend!

It was a Tiny cramp room and the bathroom was even smaller. You had to ascend 5-6 flights of stairs on a spiral staircase with luggage. No elevator. . . Horrendous’

I had a great stay! Was made to feel very welcome, offered a choice of room and a complimentary drink upon check in! The staff are very personable and helpful. The room was great, reasonable size considering the excellent location and neighbourhood in central London. Had a great night sleep, and a very tasty cooked full English breakfast in the morning. Wifi was brilliant, and the location really doesnt get any better!! Look forward to staying again.

clean and nice brekkie good location being so close to paddington station but you need to sot on the toilet seat sedeway the bathroom is too small rven fot a telatively small asian adult like myself

Close to Paddington station

My experience at this hotel was exceptional. The location was ideal, close to major attractions and public transport. The room was good & comfortable beds. The staff were friendly, accommodating.The breakfast was delicious and offered a variety of options. Overall, a wonderful hotel that I would highly recommend to anyone visiting the area.

The entire room smelt of mold when the bathroom door was opened. The bathroom shower had mold around the edges. The room itself was smaller than the pictures made it to look which was very cramped and overly hot. The front desk had to come down with a tool to turn off the radiator as the lever was broken. Had it not been only the one night we would have demanded another room. In the morning we were woken by someone pressure washing the outside of the building right outside our window. It is very dated and if you have luggage it will be carried up and down flights of stairs.

Food was excellent , reasonably priced and delectable. I have Celiac disease and asked the staff about dinner options. The Hosts immediately understood my concerns, and made suggestions that would keep me safe. They also understand the cross contamination issues. They didn't have a gluten-free menu per se, but were able to offer 4 entres that were suitable. I had the Sweet Potato and Coconut Curry dish. Very satisfying.

Fantastic little gem of a hotel. We arrived early as drove up, and the gentleman on reception was so helpful and friendly. Able to park our car (an extra charge which we knew about in advance). Hotel is literally 5 min walk from marble arch/oxford street and also paddington station. Perfect location.came back later and chexked in, again friendly welcome, asked about our day and happy to help give directions and recommendations for evening. Room was modern, clean and welxoming, and pleased to find one double and 2 full single beds (for my daughters) as often a sofa bed or pull out. Needed extra pillows which we spoke to reception and they brought them instantly. Beds so comfy, all had a good nights sleep, area outside quiet as we had window open and didnt hear anything. Such a quiet safe area. Breakfast was toast and cereal, and a full english, with coffee and juice, served by a lively friendly lady who was attentive and helpful. Checking out, again friendly man on reception asked how our eve was, and just friendly and welcoming. Only negative is the bathroom was very compact and not easy to move around, but this didnt impact us, husband still had a shower it was just snug. But this isnt something that put us off. Everything else was fantastic and we will def be returning and staying again, overall fantastic location, fantastic staff and place to stay. Will definitely be returning.

Fantastic value for location. Spacious and well equipped room. Staff all very welcoming and friendly. Tasty breakfast. Would definitely return :-)

The booking details did not mention that the room is an underground one. It’s very tiny plus the shower & bathroom did not fit me since the space is extremely small. Sometimes the photos in the offer are misleading.

Very nice hotel will stay again

Very small toilet, grown man does not fit to sit. You hear all sounds from other rooms. Breakfast was quite poor. Customer service was friendly and helpful and also bed was fine.

Don’t recommend if you check in with big luggage, they don’t have lift.

A very strategic location for my activities and visit to the house of commons. Less transportation fare. Staff welcoming and helpful. Neat and quiet. Good breakfast

Nice people, super clean, good location, good breakfast. Good choice 👍

Hotel was ok. Room was very small but clean. En-suite was an all-in-one toilet/shower, which isn’t ideal but for a one night stay on business, it was manageable. In room there was a small table (no chair), sink, fridge, cupboard and single bed. Service was friendly enough. Could hear adjacent room but luckily they went to bed early. Could hear people up and down stairs but to expected in this type of “hotel”. No lift. Close to Paddington station and local eateries.

very good service, friendly

The staff was quite helpful with directions. My room was cleaned everyday and replenished my room's self-service coffee/tea. It's nice to enjoy a cup or two of coffee before going down for the hearty breakfast. I'd definitely come back & recommend Kingsway Park Hotel!

2 night stay ...easy to get too, breakfast was good. Beds and room very comfortable.