Loved my stay! Will visit again!

We had swim out room. Our 10 day stay was amazing. Very delicious food.

Everyone is so friendly an nice

10/10 The food, the staff and the premises were amazing!

The hotel is beautiful and the staff is very friendly. Loved it!!!

I loved everything about our stay! We will definitely be back!

Staff was by far the best we have dealt with. Good options were great even if you have restrictions or allergies!!!

Great

Some of the food options had lots of flies, wish there was Ac in more of the common areas, overall the facilities and amenities were beautiful and lots of space to enjoy privacy. Staff was very pleasant, fun and accommodating

Everyone was sooo nice to me I’m very thankful especially Chaney, Luis the bartender and star something guy.

Good

Amazing place with amazing staff! It was a great time and the price is worth it all.

Very good

WOW is the word! Our swim up pool room was indeed fabulous.. ocean view just steps away from the white sand beach. Whatever we needed, our butler took care of it. The hostess, servers, bartenders, housekeeping, supervisors, managers.. fantastic customer service! The rooftop pool and the view is breathtaking! Serenade All Suites for Adults is a 10/10. My fiancé and I will definitely be back!

If you need a place that accepts dogs,this is the place.

This resort is rather new and very aesthetically pleasing! I had a master suite and I hardly didn’t want to come out the room! It’s so cozy and on the natural side, very spacious! There was a hot tub on the balcony! I soaked several times! The bathroom is huge with a bath tub in the middle! I can go on and on! The food was delicious! I usually am always skeptical about all inclusive food but this was definitely a hit! I definitely recommend and would love to come here again. Just a tip! Learn Spanish before coming lol

Great service and beautiful resort with friendly staff

I recently stayed at this resort and was quite disappointed, especially with the adult-only side. I expected it to be more party vibe since it’s adult only but it gave more of a relaxing couple’s retreat. The atmosphere was dull and lifeless, while the family side of the resort had far more energy and seemed much more enjoyable. Too much employees selling service literally everywhere on the resort. Also don’t fall for the member ship scam. This resort is dead

I loved serenade My sister and I had so much fun the staff is amazing and nice!

Very pleasant experience.

We stayed in a master suite room and it was amazing with the exception of 2 issues…the entry door would sometimes get stuck and lack of hot water. The top edge of the door was warped (likely from all the humidity) and rubbed hard against the frame. Considering this place is fairly new, it’s only going to get worse. We didn’t complain since we were able to get in after 2-3 tries…not a big deal but it was annoying. We had to complain about the lack of hot water in the jacuzzi twice along with the shower once within the first 24 hours…the water was barely even warm. Thankfully, they were quick to send someone and after the second time, it was no longer a problem. I can’t even begin to describe how disappointing the food was. Not even the a la carte restaurants were good. We had high hopes for the steak house and had rodizio…every single serving of meat was tough/overcooked and salty. I thought it was just us, but the next table over ordered a la carte and there was 5 minute scene over the salty ribeye. We only ate maybe half of what was served and were so disappointed that we just left and got dessert at the buffet. For the price per night, they need to improve the quality of their a la carte restaurants at the least. The room itself and the pools/beach accessibility were great, but if you enjoy food…def do not recommend!!

The gave me a free upgrade and treated me like a Queen.

I love this resort will be coming back for sure !

We loved the clean beach. The dining and pools wete excellent and the staff was top notch.

My experience was amazing everything I wanted! the food and drinks were great the vibe was perfect.

Trust me, when I say book this property, it’s most definitely worth the money! Everything is luxury and the food was actually really good! The hubby and myself had no complaints! Drinks isn’t that strong but it’s optional to ask for a double shot if needed. lol! That’s what we did, and was feeling lovely! I give this resort a 5 star!! I would book again in the near future.

I had a pool which made my experience even better. The whole resort was amazing: I stayed at the adults only side but the family side parties a lot. I will be going back!

My stay was absolutely amazing, staff was extremely helpful, room was gorgeous, food was delicious and the overall experience surpassed my expectations

Very friendly staff , clean property

Excellent resort. Very quiet with an amazing staff!

The service is excellent, the hotel staff is phenomenal, very cordial, respectful even affectionate, security is excellent, Jordan Cayetano was always attentive to my wife and I, he was very friendly with us. The food was delicious and the service was very good. My wife and I are going to make arrangements to return very soon. Thanks to all the hotel staff.

Amazing place