Overall was very good. Location, facilities and service in general. A little bit of problems with Tv and service.

I love this place!!! was amazing the experience

We loved it

Though the included breakfast options were a bit limited, the service was top notch in all aspects. Definitely a pleasant experience!

Beautiful

It is a very nice hotel, but I’m not sure it’s worth the price. There are plenty of options within Medellin and this was on the mid-high end of the spectrum. It does have one of the coolest restaurants I saw within Medellín, but hotel guests are not prioritized here. I did have a bad experience on my first day: upon reading reviews I went for the Panoramic view suite, which was at a higher price than the first couple of options. The first night I got a room overlooking the garden and back wall to the property which they insisted was their other type of panoramic room. In my dictionary, that does not count as such. After plenty of discussion I got moved but until the following day. No compensation on the first day other than a few chocolate bars. I also read this but did not think it was this bad: PLEASE READ. Medellin is a very hilly city. On a map, it would seem the hotel is close enough to El Poblado, to enjoy a nice time out at night and potentially walking back, or even during the day. It is steep and not easy to walk back and forth. Trying to get an Uber from downtown or Comuna 13 was a nightmare and many people don’t know the hotel (if you’re catching a cab). There were a LOT of mosquitoes in the room. Overall it was a nice stay but I would NOT go back to this hotel.

My friend and I stayed in two different rooms, the walls are very thin and you could hear everything happening in the other room it was horrible, in the breakfast you can only have one coffee and that’s it. Customer service is horrible and front desk people are not helpful at all. Would not recommend this place

Excellent service