When I showed the reservation list to the receptionist, she said, "This is not this hotel. Go to the hotel above!" When I went to the hotel she told me, she said it was the first hotel. It was a hotel inside the airport, and after going back and forth, she said there were no rooms available.

Having a 20 hour stopover in Dubai was a nightmare for the fam and we couldn’t leave the airport due to having bought alcohol in Rome duty free as we would have lost it trying to re enter the airport to catch our connecting flight. We were exhausted and thankfully was able to get some sleep and relax before our next flight home. The rooms are tiny but we really just needed beds. We charged our phones and had complementary tea, coffee, water. Shower was an extra charge, actually quite expensive. This made our stopover bearable . Staff were super attentive, they were amazing. The airport feels like an upper class shopping mall. Great shopping! Highly recommend this for a short term stay.

Safe and quite adequate space

Sleeping next to my boarding gate....unbelievable :) can't change the AC temperature :(

Avoid staying here. We stayed in the lounge where there is no wash facilities, no toilets and cramped dingy space. We found it restrictive and so we moved to the Dubai international hotel where we spent 3 hours.

You'll have to pay extra for showers, around £15. Towels, shower gel, shampoo provided. In the room you get a face towel and earplugs as well as a pillow and blanket. The air conditioning unit is right above your head when laying down, which can be annoying when the air is blowing straight into your face while you sleep. It could do it instructions in how to operate the AC unit as there is several features but not enough time to figure it out. Also could possibly do with a lot more simple AC unit control. The overhead luggage compartment is plenty big and the door locks on exit or whilst you're in the room and they provide you with a key card so nice and secure. There is a complimentary coffee and soda machine, but unfortunately not tea. Hope this benefits someone.

Check if showers are included in the price

Very bad experience with the property. Rooms were so small. No ventilation in the rooms. They feel like suffocated. Too expensive. Would not recommend to anyone