Nothing. The stay was pathetic. The staff was not helpful. The service was too slow or should is say not their

Please remove it from booking.com The photos are misleading. The property doesn't look like that at all. And it's not worth the money.

View was nice

The food was pathetic, service was worst, if you order food or any thing, you will get aftrr 1 hour, the receptionist was not welcoming at all , speaks rudely and this entire property needs huge maintenance.

Just the location

Too many formalities, documents, car details etc etc

The outdoor and place where the hotel was located is pretty awesome.

Was not comfortable at all, the bed and bedsheets were not clean at all, and we couldn't have a good sleep due to the itchiness of the bed.

Everything

Internet connection

The location of the property

Food

Buffet breakfast

Nothing

Great view and good staff especially the staff Denver he is very helpful and helpful

Only the food menu they should increase the dishes in menu rest everything is fantastic

- spacious rooms - play area to keeps occupied - timely service - they could work on the food quality

Being very close to the main road. I didn't expect much from yhe stay. but the moment you enter it is a whole another world with green lawns and the breathtaking view of the Ketti Valley. Don't miss out on the treat nearby resort. The Reception staff guided us well on the sightseeing packages and helped us with the taxi also. A must try would be the chef special Crispy chicken Overall, it was nice and comfortable stay

Room view was awesome

- View of the valley from the property is nice - Good spread in the breakfast - plenty of parking space

Location was surreal and view was breathtaking.

The room were clean and it smells good.

First of all. When we checked in the receptionist took us lightly and didn’t inform us everything. If you are a receptionist you will give your guests information about the hotel services especially rooms services and food orders. He let us sign a form which obviously is the first process but did not state that the number you will put in there should also be your WhatsApp number as well, because in their resort they only connect to their customers through WhatsApp group (which the receptionist did not tell us) In our case our WhatsApp number and local number is not the same (we put the local number of course because we are currently in India and our WhatsApp number is registered in Kuwait where we are working) In short we cannot receive any messages from them . AGAIN before sending your guest in their rooms you should confirm everything. You also don’t automatically assume that the guests are living in that country just because they speak the same language as you (maybe they are residing abroad or working abroad like us.) check all and confirm all after you send them in their respective rooms. Or to make it simple unless you’re cutting cost just put an intercom phone each rooms. Plus we had a trouble when we paid (this is technical error tho) Then if you can spend a lot for your hotel infrastructure might as well spend more for wifi connections. The WiFi network can’t barely reach our room. Wifi these days are very important especially to those traveling guests. I hope you take this as an opportunity to improve and grow more to further serve your guests better.

Nothing

Everything

Special mention to the chef who customized meals according to our preference. There is a trek nearby the property which is worth. Best time to trek is in the early morning to get a good view of the sunrise. Rooms were well equipped and spacious.

View

- View of the valley from the property is nice - Good spread in the breakfast - plenty of parking space

Sunrise view from the property is something that you cannot miss. Property manager narayanan took good care of us and guided us throughout the stay. Kudos to the Tulips team.

The view from the property is breathtaking.The comfort of stay in property facing one of the view planning to visit again soon .The staff was very helpful and guide us with all the site seeing places . The property also supports with cab services which was very comfortable .