Main issue was room service was not accessible for over an hour. The phone would just ring out. Upon calling guest services i was assured that they'd be in touch shortly but another 30mins went by with no call. We had a 2 hour window between 2 events and hence i was not happy with being able to seemlessly order room service

Outstanding venue. Its has everything needed , great staff , great food

Outstanding venue. Its has everything needed , great staff , great food

Lovely place to stay. Staff were all very friendly and helpful. I had the buffet in the ryder grill and my husband had the a la carte menu both were excellent and so was the buffet breakfast. The spa and leisure centre were excellent and very clean. Overall an enjoyable stay even though food and drinks are a bit expensive but i guess you're paying for the name .

Lovely place to stay. Staff were all very friendly and helpful. I had the buffet in the ryder grill and my husband had the a la carte menu both were excellent and so was the buffet breakfast. The spa and leisure centre were excellent and very clean. Overall an enjoyable stay even though food and drinks are a bit expensive but i guess you're paying for the name .

Small room no aircon

Appalled at the service from Belfry. After paying top whack, one expects good service. Arrived at 6pm, given room where bathroom drain was blocked, fan and kettle did not work. Moved to disabled access room after 30 minutes. Went to restaurant and was told additional bed would be ready. Came back to room at 1010pm and no bed. Went to reception again and bed made at 1030pm. Whole day ruined....from wanting to be relaxed I spent the evening with the duty manager- all she did was apologise. Not good enough. Never again, the Belfry

Appalled at the service from Belfry. After paying top whack, one expects good service. Arrived at 6pm, given room where bathroom drain was blocked, fan and kettle did not work. Moved to disabled access room after 30 minutes. Went to restaurant and was told additional bed would be ready. Came back to room at 1010pm and no bed. Went to reception again and bed made at 1030pm. Whole day ruined....from wanting to be relaxed I spent the evening with the duty manager- all she did was apologise. Not good enough. Never again, the Belfry

Small room no aircon

Great rooms, although a bit small. Swimming pool good but needs better policing over people hogging loungers.

Great rooms, although a bit small. Swimming pool good but needs better policing over people hogging loungers.

The hotel was wheel chair accessible. The staff were friendly but tried to put us in a lodge 5 minutes away from the main hotel. Given the fact i had previously told them i was a wheel chair user i was not impressed. Then room allocated over looked a nasty roof. However room itself functional.

The hotel was wheel chair accessible. The staff were friendly but tried to put us in a lodge 5 minutes away from the main hotel. Given the fact i had previously told them i was a wheel chair user i was not impressed. Then room allocated over looked a nasty roof. However room itself functional.

Nicely refurbished rooms, just in desperate need of A/C.

Nicely refurbished rooms, just in desperate need of A/C.

Great place to stop over after the Open but suprised the check in staff didnt know where the final was being shown given that this is a golf resort. We eventually stumbled upon Sams clubhouse which serves casual food (great wings!) on a lovely patio with amazing views over the golf course.

Great place to stop over after the Open but suprised the check in staff didnt know where the final was being shown given that this is a golf resort. We eventually stumbled upon Sams clubhouse which serves casual food (great wings!) on a lovely patio with amazing views over the golf course.

Expensive night, I request views, Attached photos of the views. The sport restaurantt bad service, even worst the burguer it was fully burn in both sides.

Expensive night, I request views, Attached photos of the views. The sport restaurantt bad service, even worst the burguer it was fully burn in both sides.

Nice facility. Great golf

Nice facility. Great golf

Fabulous as always!

Fabulous as always!

Fantastic stay again at the Belrfy

Fantastic stay again at the Belrfy

Staff were friendly, room was ok until I discovered that when I got into bed there was a massive safety pin needle sticking out of the quilt. I was not able to take it out due the other side of the safety pin being inside of the quilt. I called reception and asked if they could change it to be changed as I had children with me, they agreed but they did not come. So overall not happy at all with the stay as the room cost £200 for one night.

Staff were friendly, room was ok until I discovered that when I got into bed there was a massive safety pin needle sticking out of the quilt. I was not able to take it out due the other side of the safety pin being inside of the quilt. I called reception and asked if they could change it to be changed as I had children with me, they agreed but they did not come. So overall not happy at all with the stay as the room cost £200 for one night.

Great facilities

Great facilities

The hotel main parts were fine but my room was dreadful. (Bungalow) The pipe under the sink was not attached and this was only noticed in the morning. The shower water in the bath was so slow at draining also.

I was woke up by the door in the corridor banging when people went through rather than closing quietly from 6 am then woke up again by from 8am with all sorts of banging. After opening the door realised the home for cleaner’s trollies seem to be outside my door. Got back in bed and then from 9.15 bang bang bang. Got up again and looked out and the cleaner cleaning the room opposite mine hand her mop bucket in the door. As she kept going in and outbid the room for various items from the trolley ( half a dozen times sat least was just letting the door bang into the mop bucket sounding like a drum. By this stage already I had got loo roll in my ears to try and drown the noise. I said to her it was unacceptable and the price you pay to stay you don’t expect to have to resort to such things to drown noise out. Her reply was ‘my boss told me to do this and besides that customers are leaving in half an hour!!! ‘ obviously not if staying for a couple of days but She didn’t get that I had had this since 6am and hardly any sleep. She was not bothered and certainly wasn’t closing doors quietly by hand!!!!

The hotel main parts were fine but my room was dreadful. (Bungalow) The pipe under the sink was not attached and this was only noticed in the morning. The shower water in the bath was so slow at draining also.