Fantastic pools, good size rooms, very friendly staff, very relaxing

Pretty average Casino, very dated, old and out of style.

Location location location!

Nice infinity pool but room needs updated! I think it’s over priced.

Nice infinity pool but room needs updated! I think it’s over priced.

Perfect for my business reasons

Perfect for my business reasons

Good view right off the beach

Good view right off the beach

Beautiful sunsets

Beautiful sunsets

Room was very average …bed rolled when you sat on it, bathroom needs updating , shower over bath not what you would expect in “ deluxe king room “ .

Room was very average …bed rolled when you sat on it, bathroom needs updating , shower over bath not what you would expect in “ deluxe king room “ .

Room was spacious clean great view of pool and ocean location was excellent pools are amazing .

Room was spacious clean great view of pool and ocean location was excellent pools are amazing .

Good all-round place, food was good the pools were awesome, the rooms could do with a little maintenance checks

Good all-round place, food was good the pools were awesome, the rooms could do with a little maintenance checks

We checked in on Sunday late afternoon for a 3-night stay and weren’t told that our room was adjacent a pool with live music. The music was so loud that we could feel the wall vibrating! We reported to receptionist and were advised that live music was only played on weekends till 7pm. We subsequently received the same assurance in writing. So we decided not to make a fuss about it and went out for early dinner. However, after a day out the following day (Monday), we were shocked to discover there was still music from the pool on a weekday. We reported to receptionist but were told we’d been wrongly advised that the pool music wouldn’t be played on a Monday. We expressed our utter disappointment with the inconsistent advice, especially when we specifically requested a quiet room at the time of booking. A staff then wrote to us that, on a Monday, it was “music playing for guests who are poolside, but it is not a party”. Regardless of the definition of a pool party, we were utterly disappointed because: •we weren’t forewarned of the noise when checking in, since we requested for a quiet room  when we booked •when the pool was party central, the deafening noise meant our room wasn’t fit for purpose - couldn’t even watch TV, let alone have a rest In a magazine article, the GM of the resort indicated that “we all have a part to play in exceeding the expectations of every guest” and “my role is to lead by example” - you’ve a fundamental challenge!

We checked in on Sunday late afternoon for a 3-night stay and weren’t told that our room was adjacent a pool with live music. The music was so loud that we could feel the wall vibrating! We reported to receptionist and were advised that live music was only played on weekends till 7pm. We subsequently received the same assurance in writing. So we decided not to make a fuss about it and went out for early dinner. However, after a day out the following day (Monday), we were shocked to discover there was still music from the pool on a weekday. We reported to receptionist but were told we’d been wrongly advised that the pool music wouldn’t be played on a Monday. We expressed our utter disappointment with the inconsistent advice, especially when we specifically requested a quiet room at the time of booking. A staff then wrote to us that, on a Monday, it was “music playing for guests who are poolside, but it is not a party”. Regardless of the definition of a pool party, we were utterly disappointed because: •we weren’t forewarned of the noise when checking in, since we requested for a quiet room  when we booked •when the pool was party central, the deafening noise meant our room wasn’t fit for purpose - couldn’t even watch TV, let alone have a rest In a magazine article, the GM of the resort indicated that “we all have a part to play in exceeding the expectations of every guest” and “my role is to lead by example” - you’ve a fundamental challenge!

Pools!

Pools!

Where it was located.

Enjoyed our stay. Lovely room

Enjoyed our stay. Lovely room

Where it was located.

Amazing facilities

Amazing facilities

Room and furniture was a bit dated. Could do with Reno. Room passes weren’t available. Staff were great.

Room and furniture was a bit dated. Could do with Reno. Room passes weren’t available. Staff were great.

The front counter service was extremely unhelpful Will not stay here again

The front counter service was extremely unhelpful Will not stay here again

We liked the facilities on the property they are excellent However we stayed for quite a few days and not once was our room cleaned only towels changed and also still floors not cleaned properly before we arrived still hair on the tiles. Was noisey early hours of the morning. Really hope gets fixed before we stay again as we left them this info on the card supplied