The room is big and clean but it smells very old and musty. The slippers are worn. No robe and face towels were provided. The walls are not well insulated: we could hear people talk in the next room and the footsteps on the room above us. The check in process is in chaos. We were not told where the rooms are so we went to a different building only to find out that it is the worng one. The breakfast is good.

The staff were very helpful and accommodating. Shuttle bus was handy as they had no restaurant at the Inn but just got on shuttle bus to Narita, had yummy gfood and browsed the shops.The room was just as described with really comfy, firm beds. We slept well after a long flight & breakfast was delicious🙂 Thank you

The staff were very helpful and accommodating. Shuttle bus was handy as they had no restaurant at the Inn but just got on shuttle bus to Narita, had yummy gfood and browsed the shops.The room was just as described with really comfy, firm beds. We slept well after a long flight & breakfast was delicious🙂 Thank you

Quiet

Check-in time (16:00) is quite annoying, especially there is no comfortable place to sit and wait nearby. Better to stay in airport until check in time. Everything else was great.

Check-in time (16:00) is quite annoying, especially there is no comfortable place to sit and wait nearby. Better to stay in airport until check in time. Everything else was great.

Overall good

Closeness to the airport and the airport transfers. Also, the breakfast was very nice.

Fast check-in, good breakfast options, transportation to and fro to the airport is frequent.

Fast check-in, good breakfast options, transportation to and fro to the airport is frequent.

Last second accommodation during a typhoon that cancelled all flights. Room was very clean, wifi was good. Breakfast in the morning was excellent. There was a Lawsons convenience store right in the lobby by the reception. Free shuttle service to and from the airport. My only issue is very strict on the 4pm check in time which is very late, needs to be 2pm because even the checkout time is very early at 10am.

Last second accommodation during a typhoon that cancelled all flights. Room was very clean, wifi was good. Breakfast in the morning was excellent. There was a Lawsons convenience store right in the lobby by the reception. Free shuttle service to and from the airport. My only issue is very strict on the 4pm check in time which is very late, needs to be 2pm because even the checkout time is very early at 10am.

Better than I expected! Clean, amenities included, was able to store luggage for awhile at the hotel which was convenient

Better than I expected! Clean, amenities included, was able to store luggage for awhile at the hotel which was convenient

If you want to go to the airport early in the morning or night flight to Tokyo, I think the first choice of this hotel, because the facilities of the room is also very dry and complete, and there is wi-fi plug, the most important thing is that there is a shuttle bus to and from the airport, the frequency is very close, plus there is a breakfast served in addition to the hotel to also have a convenience store to buy peripheral supplies or food!

If you want to go to the airport early in the morning or night flight to Tokyo, I think the first choice of this hotel, because the facilities of the room is also very dry and complete, and there is wi-fi plug, the most important thing is that there is a shuttle bus to and from the airport, the frequency is very close, plus there is a breakfast served in addition to the hotel to also have a convenience store to buy peripheral supplies or food!

Best place to stay at the Narita airport.

Best place to stay at the Narita airport.

You always know what you get with the Toyoko Inn. 10 mins shuttle ride to the airport, good & ample breakfast buffet. Scales for weighing luggage.

Nice breakfast

You always know what you get with the Toyoko Inn. 10 mins shuttle ride to the airport, good & ample breakfast buffet. Scales for weighing luggage.

Nice breakfast

Good location

Good location

I'd stayed here once before, and I seemed to recall having a favorable opinion of it. And I suppose I still do, if only barely. The bed is hard. It's fairly comfortable to sleep on, but sitting or lying on it gets uncomfortable. The floor is hard too, although that didn't matter as much. The AC unit made the room colder when set to "dehumidify" than to "cold" (or whatever that mode translated to) -- and it took some playing around with the remote to figure the thing out. (Note that it was late July when I stayed here.) The hallways, by comparison, were pretty warm. There was a Lawson on the first floor, which was super-cramped if there was more than one person in an aisle. The shuttle bus took me to Narita Airport, and it had a mostly-convenient schedule. The bathroom felt dated, but it got the job done. The bed had only one pillow and there was only one garbage can for the entire room. One bright side was that check-in and check-out were really quick and easy.

I'd stayed here once before, and I seemed to recall having a favorable opinion of it. And I suppose I still do, if only barely. The bed is hard. It's fairly comfortable to sleep on, but sitting or lying on it gets uncomfortable. The floor is hard too, although that didn't matter as much. The AC unit made the room colder when set to "dehumidify" than to "cold" (or whatever that mode translated to) -- and it took some playing around with the remote to figure the thing out. (Note that it was late July when I stayed here.) The hallways, by comparison, were pretty warm. There was a Lawson on the first floor, which was super-cramped if there was more than one person in an aisle. The shuttle bus took me to Narita Airport, and it had a mostly-convenient schedule. The bathroom felt dated, but it got the job done. The bed had only one pillow and there was only one garbage can for the entire room. One bright side was that check-in and check-out were really quick and easy.

Good experience

Good experience

Free airport shuttle is a plus. They do have toothbrush, combs, etc available but you need to take it from the lobby. 24 hour Lawson's on the property is another plus.

Free airport shuttle is a plus. They do have toothbrush, combs, etc available but you need to take it from the lobby. 24 hour Lawson's on the property is another plus.

the staff are terrible.

The staff service are terrible