Great location and provided everything we needed.

The floor felt a gritty as if it wasn't vacuumed; no kleenex in the room; window was cracked and cold air was getting in. Otherwise, sheets and towels were clean. Shower had hot water. All else was ok.

Hotel needs serious updating! Mattresses were atrocious, vinyl flooring, room was 80 degrees with no way to moderate or control temp, mouldings, wall paper, paint, etc. was old scratched, chipped and in poor condition…same with hallway carpeting. No idea how you have this hotel rated as a decently rated hotel!

Loved the friendly staff and this place - excellent location. It’s older but great price because of it - we had 5 rooms - would ask for room inside vs street - we had one street side and it was noisy all night. (I played white noise on my phone and got ear plugs). We would stay here again -

Took a 5 day trip to NYC with our Son and Granddaughters. The St James has the perfect location for roaming around Mid-Town. Easy walk to the Empire State Building & Macy's. Just a block off Times Square and a couple of blocks from Rockefeller Center. Most of the major theaters are within easy walking distance. South end of Central Park is less than a mile away if you are in for a little longer walk, or just a quick taxi away. Christmas time in NYC is always amazing.

My friends and I stayed in two rooms for two nights. The location was excellent and the rooms were clean, but as for the rest, the stay was extremely disappointing. The rooms did not look *anything* like the pictures, but were spare and somewhat run-down versions of freshman dorm rooms. The mattresses in my room were fairly new and comfortable, but my friends in the other room reported springs they could both feel and hear. The single radiators were on only part of the time and the temperature could not be controlled in the rooms. There was an actual open gap under the window A/C units, so there was a strong draft of sub-freezing air all night. We stuffed towels under our unit to reduce the draft, but our friends did not want to do that because they were trying to get rid of a strong smell of cleaning fluids in their room. Obviously the window gap also admitted loud early-morning (pre-5 am) construction and street noises. The showers supplied about five seconds worth of hot water on both days, after which they turned lukewarm. Certainly as far as comfort went, this stay was the worst we’ve experienced in NY so far. The rooms bore no resemblance to the advertised pics. They were somewhat less expensive than some others we considered but in hindsight we would have gladly paid a little more for climate-controlled rooms with hot water and a coffee maker! Definitely do NOT recommend.

Location was great for our adventures; staff was friendly and accommodating.

Friendly, clean, convenient.