Show at night time was much better than other resorts I stayed at. Staff were all nice and food was good.

Show at night time was much better than other resorts I stayed at. Staff were all nice and food was good.

The best hotel ever! Exquisite service 24/7 every place you went. Fior, Alberto, Birmaris, Kathy, Estafania, Alexandra and Noel Ramos were some of the staff members that made our stay memorable. Wascar was the best concierge !!!! Ask for him. He makes everything possible and comfortable. Thank you, guys!

The best hotel ever! Exquisite service 24/7 every place you went. Fior, Alberto, Birmaris, Kathy, Estafania, Alexandra and Noel Ramos were some of the staff members that made our stay memorable. Wascar was the best concierge !!!! Ask for him. He makes everything possible and comfortable. Thank you, guys!

This resort has it all and more! Staff is super attentive and their service is great. Clean and brand new rooms, well kept. Great food options, helpful and kind staff. Many pools and well maintained. Cant wait to return!

This resort has it all and more! Staff is super attentive and their service is great. Clean and brand new rooms, well kept. Great food options, helpful and kind staff. Many pools and well maintained. Cant wait to return!

the property is beautiful, nice and quiet. Will.G , Oscar, and Matilde made the difference in outstanding service. some employees needs more training...

the property is beautiful, nice and quiet. Will.G , Oscar, and Matilde made the difference in outstanding service. some employees needs more training...

I enjoyed dreams great staff a lot great activities kid friendly will be back again

I enjoyed dreams great staff a lot great activities kid friendly will be back again

Excellent hotel

Excellent hotel

We experience a very high quality customer service rendered by all staff personnel was over the top excelente. All personnel made you feel welcome for staying at the dream Flora. I had an upset stomach for two day and needed to eat a soft diet . On two occasion two of the chefs at(World Cafe) personally made me chicken soup and provided rice to go along with the soup.which help me to fully recover and enjoy the rest of my stay.. This is example of your staff going over and above to meet the needs for each vistor. Neither day was chicken soup a part of the daily menu. Thanks my wife and I had an awsome experience, Thanks for her birthday cake on her birthday. I will share our experience and recommend Dream Flora to friends and family in my circle.

We experience a very high quality customer service rendered by all staff personnel was over the top excelente. All personnel made you feel welcome for staying at the dream Flora. I had an upset stomach for two day and needed to eat a soft diet . On two occasion two of the chefs at(World Cafe) personally made me chicken soup and provided rice to go along with the soup.which help me to fully recover and enjoy the rest of my stay.. This is example of your staff going over and above to meet the needs for each vistor. Neither day was chicken soup a part of the daily menu. Thanks my wife and I had an awsome experience, Thanks for her birthday cake on her birthday. I will share our experience and recommend Dream Flora to friends and family in my circle.

Great service

Great service

Stay away from this hotel!!!The staff & management are dishonest. They made promises they didn't keep.We were not provided the rooms we paid for.Managment promised to reimburse us 1 night for 2 rooms we booked but they haven't done it yet.I was trying to give the hotel benefit of the doubt since 8 buildings were affected but after calling the resort daily & waiting for a call back from management none of our calls have been returned.We had two VIP rooms & on our 1st night the a/c went out. It was so hot we woke up with massive headaches & nausea. It was so hard to breath we called the front desk & were told they were working on the a/c & it should be on soon. We couldn't open the balcony doors because of the bugs. The next morning we left for an excursion & when we returned at 5p the a/c still wasnt working. We went back to the front desk & there was a line of people also complainin. A rude,disrespectful, unsympathetic lady claiming to be the night manager the evening of 6/28/24, told us they were still working on the a/c & had no rooms to move anyone to. I advised her we did not pay all this money, choosing their resort to be treated this way. She said management said they would be compensating everyone effected when we check out. The a/c didn't start working again until the morning we checked out 7/2.We were told by Eduardo Cruz that management approved 1 night vouchers for each room we had or reimbursement & an email would be sent with the info.We still havent received

Stay away from this hotel!!!The staff & management are dishonest. They made promises they didn't keep.We were not provided the rooms we paid for.Managment promised to reimburse us 1 night for 2 rooms we booked but they haven't done it yet.I was trying to give the hotel benefit of the doubt since 8 buildings were affected but after calling the resort daily & waiting for a call back from management none of our calls have been returned.We had two VIP rooms & on our 1st night the a/c went out. It was so hot we woke up with massive headaches & nausea. It was so hard to breath we called the front desk & were told they were working on the a/c & it should be on soon. We couldn't open the balcony doors because of the bugs. The next morning we left for an excursion & when we returned at 5p the a/c still wasnt working. We went back to the front desk & there was a line of people also complainin. A rude,disrespectful, unsympathetic lady claiming to be the night manager the evening of 6/28/24, told us they were still working on the a/c & had no rooms to move anyone to. I advised her we did not pay all this money, choosing their resort to be treated this way. She said management said they would be compensating everyone effected when we check out. The a/c didn't start working again until the morning we checked out 7/2.We were told by Eduardo Cruz that management approved 1 night vouchers for each room we had or reimbursement & an email would be sent with the info.We still havent received

Lovely resort

Lovely resort

Loved the service- everyone has smiles on their faces all day. Staff is courteous and professional!

Loved the service- everyone has smiles on their faces all day. Staff is courteous and professional!

The resort was beautiful and the staff friendly. All rooms were clean and comfortable. However , I wish it had more amenities all you do drink , eat and be at the pool all day . They do have a show every night but it ends by 10:00 pm and after that the night ends . They only have one buffet and other restaurants and so far the food was so so …;( overall….i will give them a four stars….and that’s because the staff and the rooms made up the lack of amenities.

The food was a little bland being that it was a resort in the DR. The housekeepers only came by once in the 4 days we were there.

The resort was beautiful and the staff friendly. All rooms were clean and comfortable. However , I wish it had more amenities all you do drink , eat and be at the pool all day . They do have a show every night but it ends by 10:00 pm and after that the night ends . They only have one buffet and other restaurants and so far the food was so so …;( overall….i will give them a four stars….and that’s because the staff and the rooms made up the lack of amenities.

The food was a little bland being that it was a resort in the DR. The housekeepers only came by once in the 4 days we were there.

Food 10/10 accommodation 10/10 but the best part the staffff omg these ppl made you feel like home loved it

Food 10/10 accommodation 10/10 but the best part the staffff omg these ppl made you feel like home loved it

Super

Super

Pool and water park were awesome as we were traveling on family vacation with our daughters (9 & 4). The preferred swim up and butler service were worth the charge. Food was good not great, outside of the Asian restaurant which was awesome.

Pool and water park were awesome as we were traveling on family vacation with our daughters (9 & 4). The preferred swim up and butler service were worth the charge. Food was good not great, outside of the Asian restaurant which was awesome.