Nice place good location, clean comfortable rooms

Nice place good location, clean comfortable rooms

Hotel immediately opposite rail station. Very small room. Staff very friendly

Hotel immediately opposite rail station. Very small room. Staff very friendly

Stayed for two nights for the RWC, staff were very friendly and breakfast super. Close to train station and stadium, perfectly clean. Small but functional room. Only downfall was we hadn’t realised we had a Smoking Room which being non smokers had a lingering smell which we disliked.

Stayed for two nights for the RWC, staff were very friendly and breakfast super. Close to train station and stadium, perfectly clean. Small but functional room. Only downfall was we hadn’t realised we had a Smoking Room which being non smokers had a lingering smell which we disliked.

No dinner served only breakfast Coffee and cake afternoon

No dinner served only breakfast Coffee and cake afternoon

No dinner served here Only breakfast Afternoon cake n coffee Great location has everything across the street including a train station

No dinner served here Only breakfast Afternoon cake n coffee Great location has everything across the street including a train station

Bed is very comfy, staff are so nice breakfast is good and I love the hotel so much!

Bed is very comfy, staff are so nice breakfast is good and I love the hotel so much!

Excellent location and excelent customer service is amazing. Room is comfortable and roomy

Excellent location and excelent customer service is amazing. Room is comfortable and roomy

My wife was the one actually staying at the Shin Yokohama Grace Hotel for 5 nights in September 2018 while attending Tamaki Hiroshi's Meet & Greet Event. Here is her review: -> Great customer service. The AC in my room wasn't working correctly & it's blowing on me. When I called the front desk, 1 staff came to check immediately. I got another room within less than 10 minutes after he came to check on the AC himself. -> Most of the front desk staff speak & understand English, which is rare. Even when hubby called, there was no problem transferring his calls to me. -> The Shin Yokohama Grace Hotel is located about 2 mins walk from the Shin Yokahama Station North Gate Exit; it's in between Daily Yamazaki (the best convenient store) & 7-11; it's across the street from Shin Yokohama Prince Hotel where a big supermarket is located in its basement; it's very near a lot of restaurants & stores.

My wife was the one actually staying at the Shin Yokohama Grace Hotel for 5 nights in September 2018 while attending Tamaki Hiroshi's Meet & Greet Event. Here is her review: -> Great customer service. The AC in my room wasn't working correctly & it's blowing on me. When I called the front desk, 1 staff came to check immediately. I got another room within less than 10 minutes after he came to check on the AC himself. -> Most of the front desk staff speak & understand English, which is rare. Even when hubby called, there was no problem transferring his calls to me. -> The Shin Yokohama Grace Hotel is located about 2 mins walk from the Shin Yokahama Station North Gate Exit; it's in between Daily Yamazaki (the best convenient store) & 7-11; it's across the street from Shin Yokohama Prince Hotel where a big supermarket is located in its basement; it's very near a lot of restaurants & stores.

This hotel looks great from the outside but the rooms are very dated and I would t say it was a particularly comfortable stay all things considered

This hotel looks great from the outside but the rooms are very dated and I would t say it was a particularly comfortable stay all things considered

The business hotel。狭いけど綺麗だしパソコン触って寝るだけなら何の問題もない。 アメニティもしっかりしているしとても満足。

The business hotel。狭いけど綺麗だしパソコン触って寝るだけなら何の問題もない。 アメニティもしっかりしているしとても満足。

Need more movies on VOD

Need more movies on VOD

Very near by Shin-Yokohama station, easy access for Shinkansen Express.

Nice hotel, very and near station. Very convenient to go any wherer and find paces to eat. I will recommand friend to stay here.

An emergency flashlight was falling on the floor of the room. I think it was dropped at the time of cleaning.Thats little bit disappointed for me.

An emergency flashlight was falling on the floor of the room. I think it was dropped at the time of cleaning.Thats little bit disappointed for me.

Everything is great except that the carpet needs cleaning.

Everything is great except that the carpet needs cleaning.

The cleaned room was very comfortable and the Shinkansen station is very close. It takes 15min to go to Tokyo station by Shinkansen. You may save the cost of hotel if you have Japan rail pass.

The cleaned room was very comfortable and the Shinkansen station is very close. It takes 15min to go to Tokyo station by Shinkansen. You may save the cost of hotel if you have Japan rail pass.

We stopped in Shin Yokohama for a night after flying into Narita airport. The Grace hotel is very close to the station, though it may be a bit hard to find the first time (we went out the wrong exit from the station, so we had to find a map). Like another reviewer said, the rooms are a bit dated but it still seemed clean. Front lobby looked nice and the staff were very polite. Even after we checked out, we were able to check our luggage and explore near by areas without baggage, which was very nice.

We stopped in Shin Yokohama for a night after flying into Narita airport. The Grace hotel is very close to the station, though it may be a bit hard to find the first time (we went out the wrong exit from the station, so we had to find a map). Like another reviewer said, the rooms are a bit dated but it still seemed clean. Front lobby looked nice and the staff were very polite. Even after we checked out, we were able to check our luggage and explore near by areas without baggage, which was very nice.