Great location, friendly staff and safe for us just 2 girls traveling there

Great location, friendly staff and safe for us just 2 girls traveling there

The hotel needs renovation. The closet door won’t close so the light is always on. One of the bedside light switches is hard to operate. The towel rack in the bathroom is not fixed properly and seems to be falling off. Housekeeping knocked on my door at about 9:30 PM to offer me bottled water when I didn’t ask for any and it was already quiet time. Soundproofing is not good as I can hear the live band playing in the pool area. The road to the hotel has traffic always except early morning.

The hotel needs renovation. The closet door won’t close so the light is always on. One of the bedside light switches is hard to operate. The towel rack in the bathroom is not fixed properly and seems to be falling off. Housekeeping knocked on my door at about 9:30 PM to offer me bottled water when I didn’t ask for any and it was already quiet time. Soundproofing is not good as I can hear the live band playing in the pool area. The road to the hotel has traffic always except early morning.

All staffs are very kind and good hospitality. Gym is compact but comfortable. Their bed and pillow, too. But all towels are too old. Thank you!

All staffs are very kind and good hospitality. Gym is compact but comfortable. Their bed and pillow, too. But all towels are too old. Thank you!

Overall a very good and safe hotel in southern Jakarta, with safety guard and detectors at the entrance. Breakfast is superb. Very close distance to the (only) metro in Jakarta - which is top-modern. (But you need to buy a local card, e.g. in the Indomart store, prior to travel. The hotel also has a big pool, BUT THERE IS SOMETHING WITH THE POOL WATER. After approx 15 minutes in the pool, my fingers "shrinked" a lot, and my old wound on my hand started to "corrode" (very strange feeling) - which never happens to me in a normal swimming pool. Besides of this - I recommend to stay here.

Overall a very good and safe hotel in southern Jakarta, with safety guard and detectors at the entrance. Breakfast is superb. Very close distance to the (only) metro in Jakarta - which is top-modern. (But you need to buy a local card, e.g. in the Indomart store, prior to travel. The hotel also has a big pool, BUT THERE IS SOMETHING WITH THE POOL WATER. After approx 15 minutes in the pool, my fingers "shrinked" a lot, and my old wound on my hand started to "corrode" (very strange feeling) - which never happens to me in a normal swimming pool. Besides of this - I recommend to stay here.

Staff friendly

Staff friendly

Comfortable and great service, although I selected "Pay at Hotel" option, my credit card still had an attempted charge, before check-in. Otherwise, great Hotel and will stay again.

Comfortable and great service, although I selected "Pay at Hotel" option, my credit card still had an attempted charge, before check-in. Otherwise, great Hotel and will stay again.

Cockroaches / no Wi-Fi / lazy and weird staff / not enough staff at the front desk I was shocked when I saw a cockroach at the bathroom as it was my first time to see it at any hotels in Indonesian. I spent about 1 - 2 months in hotels in Jakarta, Jogja, or Bali... WiFi is very hard to use almost no connection. No improvement while I am staying more than one week. Some staff at the restaurant are excellent while others are very lazy for example 1) room keeping sometime is not good as they forgot to put hand towels, toilet paper and even inconsistent timing 2) almost a week laundry staff did not come to the room and they never keep the promise about when it was ready to returned after washed 3) front staff and security staff were always chatting or playing with their phones ... very far from friendly.

Cockroaches / no Wi-Fi / lazy and weird staff / not enough staff at the front desk I was shocked when I saw a cockroach at the bathroom as it was my first time to see it at any hotels in Indonesian. I spent about 1 - 2 months in hotels in Jakarta, Jogja, or Bali... WiFi is very hard to use almost no connection. No improvement while I am staying more than one week. Some staff at the restaurant are excellent while others are very lazy for example 1) room keeping sometime is not good as they forgot to put hand towels, toilet paper and even inconsistent timing 2) almost a week laundry staff did not come to the room and they never keep the promise about when it was ready to returned after washed 3) front staff and security staff were always chatting or playing with their phones ... very far from friendly.

Brilliant hotel the room was the best we’ve had with ample space. The pool was a good size and clean. The bar menu in the lobby was awesome. Breakfast also excellent Staff were lovely and helpful. Highly recommend this hotel

Brilliant hotel the room was the best we’ve had with ample space. The pool was a good size and clean. The bar menu in the lobby was awesome. Breakfast also excellent Staff were lovely and helpful. Highly recommend this hotel

Staff was great, friendly and respectful. Loved the buffet style breakfast..allot of different food to choose from. Less than 10 minutes to Mall. Would definitely recommend and be back at the same hotel on my next visit to Jakarta.

Staff was great, friendly and respectful. Loved the buffet style breakfast..allot of different food to choose from. Less than 10 minutes to Mall. Would definitely recommend and be back at the same hotel on my next visit to Jakarta.

Good Service

Good Service

Location is in close proximity to Pondok Indah Mall, Transmart, and Lebak Bulus MRT station. The staff are friendly and helpful. My grievance is that I was given a smoking room (out of 2 rooms I ordered), and the AC in one of the rooms did not work properly.

Location is in close proximity to Pondok Indah Mall, Transmart, and Lebak Bulus MRT station. The staff are friendly and helpful. My grievance is that I was given a smoking room (out of 2 rooms I ordered), and the AC in one of the rooms did not work properly.

Staff and amenities were on point...just a/c could have been cooler...we had coldest setting

Staff and amenities were on point...just a/c could have been cooler...we had coldest setting

Good hotel to stay for short trip.

Good hotel to stay for short trip.

It was a pretty straightforward hotel. Nothing jumped out and the area was a little bland. The WiFi wasn’t great and the cleaning service wasn’t up to good standards (they didn’t refill soap or toilet paper when I was clearly out and also threw out a bag of stuff that wasn’t garbage, nor was even by a garbage can). I wouldn’t stay here again, but that’s just me.

It was a pretty straightforward hotel. Nothing jumped out and the area was a little bland. The WiFi wasn’t great and the cleaning service wasn’t up to good standards (they didn’t refill soap or toilet paper when I was clearly out and also threw out a bag of stuff that wasn’t garbage, nor was even by a garbage can). I wouldn’t stay here again, but that’s just me.

I like the big trees around the swimming pool area, but I do not like the candle placed on the outdoor dining tables by the swimming pool as it doesn't give enough light to enjoy the meal or drink, there should be a proper outdoor light

I like the big trees around the swimming pool area, but I do not like the candle placed on the outdoor dining tables by the swimming pool as it doesn't give enough light to enjoy the meal or drink, there should be a proper outdoor light

Very clean hotel worth the money l spent.friendly staff and excellent location. I strongly recommend this hotel.

Booked for Non-Smoking Room and ended up in a smoking room in a smoking floor which made it difficult to breathe and sleep. We spent only 6 hours/day in the room.