On checking in we were given suite which smelt like we were sitting in the gutter. Having spoken to the Night Manager, they moved us promptly into a newly renovated room. Which was basic but cleaner and smell free. Breakfast was shambles, requesting 4 omelettes at the egg station and was told egg station has closed. Upon speaking with the manager he bought us 4 eggs, all had eggshells within them. We were told we were given discount each in different ways but still charged the full amount for breakfast. After the 2nd day we gave up and started eating breakfast out. Staff was pleasant enough. Location is amazing. I just felt for the people on the 3rd floor…our room really was inhabitable for an entire week. We were glad they did move us without fuss.

I recently spent two nights at Dallah Taibah Hotel in Medinah, and it was an exceptional experience. The hotel's proximity to the Prophet's Mosque, especially being so close to the ladies' gate, added a layer of ease and comfort to my spiritual journey. The room was cozy, well-maintained, and equipped with everything needed for a restful stay.The staff's hospitality was noteworthy; they were always ready to help and made sure my stay was comfortable. The service was impeccable, reflecting the hotel's commitment to guest satisfaction. Additionally, the variety of food options available was delightful, catering to different tastes and preferences.Overall, Dallah Taibah Hotel is a fantastic choice for anyone looking for convenience, comfort, and exceptional service during their visit to Medinah. Its closeness to the ladies' gate makes it particularly appealing for female guests. I highly recommend it and look forward to returning.

We recently stayed at the Dallah Taibah Hotel and we had a great experience. The location is great and very close to the prophet's mosque (Masjid Nabawi). We were greeted with refreshments when we checked in. The rooms were clean and spacious.

The staff were excellent but the facility is in poor conduction.

Alhumdulliah, our group was immersed with this hotel

Overall acceptable

Overall good experience

Very clean and professional employee

I don’t really care for the hotel but the room keeper who help me to checkout was extremely helpful I took his picture but forgot his name he looked from Bangladesh So all 5 stars for these hardworking people May Allah blessed them

Excellent staff. Always ready to help. Really appreciate their support

By far the best stay in Medina I’ve ever had. The hospitality provided by this hotel was excellent and I cannot fault their service. Their room services are outstanding and rooms are cleaned very thoroughly. It is very close to the Prophet’s mosque and in a very convenient location. Also minutes walk from so many places and shops to buy food. The area is very lively at night and safe to be around. The hotel staff are always happy to assist in your stay. I was able to borrow one of their wheelchairs for a few hours when I required it for my elderly mum with no issues at all. I will be very happy to stay here again and fully recommend.

We had the premium apartment and we had to call maintenance for 4 problems. Leaky bidet, sink (twice) and shower. The AC was very cold you had to turn it off. The breakfast is not worth 58 SAR per person. We also had a death in the family and even though the room was non refundable, I would expect some courtesy as we cancelled before the arrival date. But sadly, no compassion was given for a refund. Rooms are small but clean and close proximity to women’s entrance.

The staff were incredible. Shout out to Waiz, i will make sure to book here anytime i visit.

Location was good

Everything were excellent but the room was a bit small for 3 bed. Would have been better if there were 2 beds instead of 3

The hotel staff at reception was not helpful at all, delayed the check in for two hours, room was very small, i was booked for the city view, but room I get backed on to enclosed area, with no sun or light, the windows were completely blocked by outside wooden blinds, this hotel had 9 rating when I booked, but look like the hotel owners book mostly tours of holy place and get fake high rating from tour operators. The bathroom was small, the room was very small with three single beds, the closets were non exitence. Terrible experience with hotel reception staff, the housekeeping staff was good. I would not recommend anyone to stay at this prison like hotel.

Excellent and receptive staff, including front desk, housekeeping, and security. We were checked in 4 hours early. There was a minor issue with our first room that was dealt with swiftly and we were allowed to assess the new room prior to switching. We were grateful for the quick action by the hotel team! We were welcomed like family. The beds were very comfortable. Breakfast buffet with exceptional with a variety of traditional and intercontinental foods. The hotel was steps away from Masjid Al-Nabawi and other major attractions. Wonderful sight-seeing opportunities. Would recommend our friends and family to stay here! When we travel here we will definitely stay again, inshallah.

Very close to the mosque

Amazing j

Most amazing service in Medina, the manager was amazing and the reception staff was friendly. The food from the restaurant was very well made and at a reasonable price