Only good to mention was restrurant.

Poor WiFi, noisey, window not closing, no toiletry and bad services. Not a 5star hotel. Very very bad.

Location and Staff

Old and Noisy rooms Needs renovation

Breakfast was good but they serve normal NESCAFE and they charge for the ESPRESSO / CAPACHINO etc .Location is very good right in the center of the town .

Its a completely VEGETARIAN HOTEL and not suitable for NON VEGETARIANS .

location

come out of the room and it was stinking very badly

Food, Specially the Gujrati Thali.

Room AC was not proper.

Good breakfast offer. Staff were prompt.

2 Power plugs in the room didn’t work. Sheer curtains had extremely dirty stains. Bathroom toiletries- shampoo was not replenished during the stay.

Expensive compared to other hotels

Starting with airport pick up our flight was delayed by 45 minutes but after coming out of the airport we had to still wait for the driver for 10 minutes and the hotel didn't cooperate to share his number beforehand hence we didn't know whom to contact too. On reaching the hotel, the room allotted was in the old building and it's really old. The rooms are old and lack basic cleanliness, staff isn't cooperative when we asked to change rooms they were very laid back and didn't bother helping us. After repeated follow-ups we managed to get a lower category room which was the only clean room available but they didn't match the rate in that case. Food, on the other hand, was good everytime we ordered. Didn't dare to call room service but house keeping was quick to help. They don't keep any hand towels in room and it's an unnecessary hassle. On the other hand, the air conditioner on the floor wasn't on and there was a heavy smoke smell. We complained 3 times and then on the next day after breakfast they switched it on and the reason given to us was nobody was staying on the floor hence the AC was shut (but we were staying there). The staff lacks internal communication and we'd to repeat our problems to front desk in every shift. Highly disappointed with the property and won't recommend staying here. Always ask for the economy class room in the new tower please if you still choose to stay here. The location is really good.