The Staff was exceptional. The room was fantastic, and the Cookies every night were over the top and a great unexpected addition. If there was one down fall see next section. We would definitely consider coming back again.

The place was fantastic. However, the pool and whirlpool being down was definitely a bummer. We love the outdoors and go hiking everywhere and coming back to relax in the pool and whirlpool was definitely on our wish list. On top of that unfortunately the weather was also rainy this weekend, obviously not expected. Time in the pool would have definitely been something to do when we could not be outdoors.

poor breakfast, pool closed

Our flight was canceled at 12:30 am. We were so grateful that this hotel accepted our reservation at this hour.

did not like the premade breakfast sandwich

Clean and right near the airport. Free cookies. Quiet for the area. Shower was hot and the shower head worked great.

The toilet was way too low to the floor. I'm short and it was way too low. Husband is 6'7" so for him it was extremely uncomfortable.

No sleep... other is party

the spa tub also had a seat which was nice, the building itself was well kept, the front desk was soooo friendly

Clean, quiet. Bed was comfortable and shower had great pressure.

Dated. Not enough outlets/usb ports. Hall floors were uneven, adding to the old, dated feel.

Room size above average, wide, clean hallways, quiet mini-fridge and ice and vending machines.

A bit better signing from the airport would help those of us who don't rely on our phones or on board maps to get us everywhere.

Good

the privacy

nice

great service

Nicest best western I have stayed at 💜

The suite was lovely. Very roomy

Fireplace in room did not work, hot water for spa tub ran out half way thru the fill up, breakfast was supposed to be at 6am, they didn't get it up and running till 7 so we went out instead and ate... sofa bed was broken, we brought fruit to eat and put it in the mini fridge which froze everything, pool was supposed to be heated, it was ice cold. Hot tub area was disgusting with rusted doors and the surrounding of tub was damaged from all the chlorine. For what I paid for this, I expected alot better accommodations. NEVER AGAIN!

The spa in your room was dirty I had to re clean it.

The spa was in the room