The staff in the available facilities.

The bed was squeaky, the iron was cheap, leaked and ruined my wife's shirt, The shower temperature could not be regulated and would fluctuate drastically without even being touched. I had to stand in the shower with my wife and manually operate the handle to prevent her from being scalded. I then had to take a cold shower. I expected far better accommodations for a room costing seven hundred dollars for a one night stay.

I didn’t For the price and the staff available there should never be thugs standing 2 feet from the door offering drugs to people. After 9pm on the weekends staff should not be letting anyone near that door that doesn’t have access to building ! Very disappointing trip.

For the price and the staff available there should never be thugs standing 2 feet from the door offering drugs to people. After 9pm on the weekends staff should not be letting anyone near that door that doesn’t have access to building ! Very disappointing trip.

The staff was amazing. The room was absolutely perfect. The room service was excellent and the food. Thanks to everyone at this amazing hotel!

N/a

clean

water troubles; had to take cold showers

Beautiful facilities. Everything you would expect from a Ritz Carlton.

My wife and I would like to thanks the manager Ms. Kiana and the front door helper Mr. Desi. They were awesome and represented the hotel very well.

The location was great

Everything was perfect

The room was phenomenal, the service was awesome, the breakfast was good, and the location was okay. I didn’t care to look at the Epicenter every time I looked out the window.