Beautiful property. Lots of amenities.

Great experience. Loved walking around the paved paths around the lake

Very nice and clean recently remodeled hotel. The big slide closed at 6:00 which was quite early to me for summer, the pool staff also used an outdated app for closing pool even tho there was no rain on our app and closed the slide and reopened it 15 min until close which we were thankful but to make up for it you’d think they would keep open little longer. Lots of unhappy kiddos. The resultants were expensive for what they were. Loved there was a Starbucks on site!

Great place to stay and the place is amazing to look out.

The hotel was absolutely stunning and the pool as well. Unfortunately r had a terrible experience with our room as it smelt of sewage and had a terrible odor the entire trip. The maintenance tried various times to fix it and was unsuccessful

We arrived at 130am staff checking us in was very nice Next morning went to make reservations for dinner and they told me there were no restaurants available and had no other options for us. We then decided to go the desired restaurant and sit at the bar. Which was no problem at all. The food over all was not that great the only meal we enjoyed was at the pool restaurant all the other restaurants were horrible

Parking is very expensive

Great place

Very nice

Great overall experience. Will be returning.

Wifi was terrible, but overall a great experience

Affordable luxury! Even though we live in the greater Orlando area, we staycation here frequently. This Resort feels luxurious in every way. The dining options here are fabulous! The pool and lazy river fantastic. They added some waterslides that make you feel like a kid again! So much for kids to do; activities to be involved in. Service is bar none!

Only reason I wouldn’t give it a five is parking is paid and that wouldn’t be a problem if it wasn’t 38 a night I feel is just too much for no reason

This hotel was amazing. So gorgeous. The pool, water slides and lazy river were such a great addition. All the staff was kind and helpful. Our room was always clean. Only negative was the price or the food in the hotel, that being said we liked everything we ate and drank.

The first day the bellman people stole our kids snacks while they held our luggage. We packed a big plastic bag of about 20 small snacks (Doritos, lays chips, funions, etc) but when luggage arrived at our room most of the snacks in that bag were gone! There were 4 bags left. The Valet service damaged the rim on our brand new car on last day and the manager refused to do anything. Going to cost us $700 to replace it. At the bar by the slides I ordered a strawberry frozen drink which was a mix in a machine. It was $24. I took one sip and threw it away. The drink mix tasted sour and old and they just poured rum to float on top. It was absolutely disgusting. There’s no food for kids at the hotel. Just several very expensive upscale restaurants. We paid $12-$14 each bagels at the bodega. For all other meals we had to leave the hotel. We saw many families ordering delivery of Chick fil A. On positive side, its a beautiful hotel, with a great pool, lazy River and slides. It has a Starbucks which is a plus. The rooms were nice with very comfortable beds. Would we stay there again? No way.

All the staff was so helpful and the food was AMAZING. I just wish there was a microwave in the rooms

Nicely appointed rooms and convenient location

horrible ! Staff rude not compensating security not there when someone has alcohol poured on top of them just viewing resorts kids from a balcony then valley driver swore at my husband ! horrible

The lazy river is amazing!

Great service thank you

pool was too crowded

One of the best hotel properties that offers business, pleasure and family fun for all. A truly all-inclusive experience. The Riverway was incredible!

Beautiful n safe!

The pool, Starbucks downstairs, and the bar

Great view and grounds. Not too crowded. Great hospitality. Clean and well maintained.

We really enjoyed our stay at the JW Marriott. The pool, the waterpark the grounds everything was perfect. The only issue was that our shower with leak every time we showered because there is a gap in the shower doors. Besides that, we would definitely come back and stay again.

The hotel is old and needs a major make over in the rooms at least. Sure you may have amenities but the hotel itself needs a make over it is not like other JW that very spacious and well kept. I mean from shower leaking to old uncomfortable beds. If you are looking for JW experience this is not it.

The property was dirty and the building looked run down. Our room was needing updating! The food at primo wasn’t the best. There was a spill of water by our table that we cause and we told the staff to clean it up and for about 30 min no one did nothing at all. It wasn’t until my wife said you guys will have a loss suite if someone slips and falls! They just put a caution wet sign that was it. We sat in the water we spilled. The all around property was run down and needed tlc. We won’t be staying at the Jw Marriott grande resort anymore.

Family friendly, spacious, clean, updated, great customer service.

There was some mold in our room. I thought my room included a balcony. Picture on Expedia shown a balcony. Breakfast was an hour wait. Nice Hotel otherwise.

As always a beautiful place, great service, and that Lazy River!!!!!!

The ambiance of the hotel is amazing, the property is absolutely breathtaking. The kids loved the water slides, I really enjoyed the pool area.