We were a party of 7 (4 adults and 3 kids). Booked two swim-up pool rooms. One room was closer to the Boulevard where the other room was closer to the beach. But it is not that far of a walk. Everything is well planned. There is arcade, casino, kids club, gym, escape room, dance clubs, coffee shop, lots of other stores including pharmacy and 24hr doctor service at the Boulevard. Beautiful property, excellent stay experience, loved their spa service (used it twice), infinity pool (they had an awesome foam party), other small pools (one is adult only and one is for Unique) and so much more. All restaurants were good. Buffet was nice. Kids (4-, 7- and 8-year-old) enjoyed the water park. Room service food could have been warmer but other than that, loved everything at this resort. We didn't take unique experience (that's extra charge) but don't think we missed out anything much. There is an adult only pool exclusive for adult only bookings. We were able to access that once for free (otherwise there is charge per night). I had seen a lot of negative reviews before our trip, but I think those people have very high expectations. If you are ready to just relax and unwind, this is a perfect resort with little bit of everything.

We stayed there 4 nights (2 adults and little kid). The room was pretty big with 2 double beds, balcony and enough space for our luggage. The all inclusive hotel is amazing, you have everything you need 24 hours. 7 restaurants, bars, buffet and much more. We will back there for sure.

Visited this property as a family vacation and expecting a five star experience I have to say we were disappointed with many things. First the room had numerous issues of poor maintenance. No hot water, toilet was not flushing properly, the drawers were not closing correctly, the iron wasn’t working, air conditioner was turning off because of the balcony door not closing properly and was auto turning off the ac, door frame was loose and fell on my son while attempting to exit room, The property is beautiful but the beach had garbage washing up including a used condom. We never went back to the beach and only used the pools at the resort which are nice. The manager did change our room but then forgot to add to the system and the staff had no idea what we were talking about when we couldn’t get back into our room. Beautiful property but beach should conduct proper maintenance daily due to many boats anchored close to shore) which is probably the reason for the filth on the beach) Maintenance needs to be more attentive to the missing drains, loose tiles and shower drains. Food and drinks were basic. Definitely not a 5 Star experience!

The resort is wonderful overall, the pool, the beach, and the food were amazing, our only issue was the room; the air conditioning was poor and the towels were old and tough.

Super Good

Overall I’d say my experience was 7/10. Pros: Great decor Service from staff Room was near the lobby Cons: Check-in process is the worst. Very limited options for room service Food wasn’t that great Main pool seemed to have heating system. No towels near water park. No natural juices Humidity in room

Hotel was beautiful with a great staff.

the windows are not closing properly and if the party is outside, it feels like you have a speaker next to your window, at the same time the heat is coming inside the room and if you are using ac the room floor is getting wet, but everything else were good, especially the drinks, both cocktails and mocktails, food is ok, maybe not too much choice, repetitive, but always can find something to eat, fruits are amazing