We had a great experience. The coral level feels like a boutique hotel within a much larger hotel. Definitely appreciated the coral only dining options and pools / beach spaces - allowed for an air conditioned breakfast / lunch buffet which was nice when it was so hot out. There was also more space between the pool / beach chairs compared to the other areas of the hotel, and plenty of chairs available (in mid-May). It was worth the additional charge for coral level (for us at least). The food was consistently good (perhaps just a little too salty), and some meals were particularly exceptional. The hospitality was great, everyone had a smile on their face and was so friendly. We would happily come back to the coral level Iberostar properties in the future!

Amazing resort. Great food options. Friendly staff

Loved it have a casino and night club. The Golf Course was in great conditions.

Great stay!

The hotel is gorgeous, and the staff is amazing. They are very friendly and always greet you with a smile, which instantly makes you feel happy too. The staff consistently checked in about our experience with the food, room, amenities, etc. Any issues we reported to any member of the staff were promptly resolved. Overall, it was a great experience! Definitely worth it.

Great family spot with fantastic service. Our concierge Samuel added a really nice personal touch making sure we had a great time. The food options are fantastic, especially the buffet. The beach is wonderful But it is the friendly staff who really make experience stand out.

The staff was amazing The beach was excellent The evening shows for the kids could be better. It felt rushed

The hotel was beautiful and the majority of the staff were VERY accommodating and pleasant. There are always a few bad apples, but you learn quickly who to avoid. The problem with Coral Level is this: They tout it as "exclusive" and you have your own "exclusive" restaurant for breakfast and lunch. Problem is the food is always cold. And I mean like it's been in the fridge and the heat lamps and the hot plates don't work. The entertainment for the children is sorely lacking. Maybe we've been spoiled by RIU but the "kiddie show" around dinner time was hit or miss. Some days nothing at all. In 7 days, saw the same thing 3 times which would have been OK had it been entertaining. Half an hour of Simon Says one day then a lesson on how to save the reefs. Even the 4 year old was bored. The refrigerator in the room is only a wine cooler. Can't really keep anything cold. There is nothing around telling you about the nightly entertainment or daily activities. When you ask, you're told to use the app. The app isn't all that and really when you're dealing with us older folks, a sign would be helpful. The waitstaff on the beach were beyond awesome. And I do mean beyond awesome. Check in was a hassle but check out was the most efficient of any place we've ever been. Asked for a taxi to the airport the night before, and it was there waiting for us half an hour ahead of schedule. I have a lot more to tell you but Expedia only allows 1500 characters...