From the moment I arrived to the check-in, room, amenities, staff! and more. The best I've stayed at in a while. Truly great.

Always are choice

There is only good things to say about this hotel, walking distance to St Marks. The design is fabulous, comfortable, spotlessly clean. I love the Hamman Suite with not just 1 but 2 balconies.. this hotel will be the reason to revisit Venice

Staff extremely professional. Close walk to everything. Would stay there again.

Amazing treatment from the staff and location was just perfect close to all important historic places and far enough to be quiet and peaceful, the best of two worlds

The hotel is beautiful, modern with a unique twist of tradition, staff was amazing, the restaurant is a must to eat at absolutely fantastic, great area for walking and everything is close by, totally enjoyed.

Amazing hotel, beautiful interior, clean, friendly staff, perfect location

The staff was fantastic- the setting is formal and service the very best but the staff is fun and enjoyable to be around.

the location of the hotel is Great, the reception staff could improve the attention.

Great

Beautiful hotel with fabulous friendly staff in a great location

Everyone at the hotel was absolutely top notch. From the concierge who helped us with everything at the drop of the hat, to the staff who we now count as friends. Michels, Lukas and Julio! They helped make our trip even more special at every turn. Could recommend the hotel more!!

We booked the deluxe room with a terrace and couldn't have been happier. The terrace was an excellent spot for in-room breakfast (banana pancakes were spectacular!) and for relaxing after miles of walking the city. The one thing that was perhaps a little less than excellent was the bar service (nice bar area, just didn't have a dedicated bartender), although when someone was available he (was always a male) was wonderful. All staff was beyond helpful and provided excellent service, from the minute we arrived until the time they saw us off on the water taxi back to the parking facility. Would recommend this hotel to anyone!

I had an amazing stay here with my girlfriend for her birthday. We received complimentary drinks and snacks upon arrival and were upgraded to the most amazing room. The staff are all incredibly friendly and helpful. We would absolutely love to stay here when we return to Venice. 10/10 all round.

Fantastic location, amazing decor and very comfortable beds! Service was excellent and the bar is great

Great location. Lovely hotel with nice staff and excellent food and drink

Gorgeous hotel. My wife and I love every aspects of this hotel.

Quirkiness of room. Wonderful service. Clean and comfortable. Ideal location.

Fantastic location and wonderful staff, we were extremely well looked after!

Very stylish hotel tucked away in a great location, please do remember to print off the directions as we didn’t but still did manage to find it! Being a small hotel the service was excellent, very personalised and the staff were excellent I would thoroughly recommend it and if I went back to Venice I wouldn’t hesitate to stay here again

Lisa the person who did our check in was super rude and unfrendly once we got into Hotel it was raining a lot and baby wet she didn’t even ask us for towels for Baby or anything just that we missed their Water Taxi which we never found in D where he was suppose to be. Then charging us for Cruits and yogurt in Breakfast when it was included getting their most expensive room in the Hotel how Cheap of their part. Hotel was very nice and most of their employees too just that Lisa that made our stay Horrible and the Manager that try to solve the situation the same as her not understanding us only their money not the guest satisfaction. Never stay there again

Worst hotel I’ve stayed at! Literally I can’t possibly believe the rate that this place is getting and I can’t tell you strongly enough, DO NOT STAY HERE! Completely disgusting, not anywhere near a 5 star, I would say this is a two at best. At best!!!! If you are going to Venice, find any other hotel. This was supposed to be the surprise excellent experience and it was the worst hotel of the entire vacation.

Found the hotel amazing. Big contrast from the exterior traditional Venetian architecture and the interior very modern in a stylish way mirrors sculptures etc. Staff friendly and helpful. Had breakfasts and dinner there. Menu had some different options but very tasty Only grizzle is the lack of promotion of the roof bar. It is a lovely spot but we only came upon it by accident. Diane and Terry

It’s a great location & a cool place. Somewhat in disrepair, somewhat disorganized, but great staff (except morning waiters) & overall fine place. I expected somewhat more for the kind of place it is.

Very cool spot! The staff is awesome! Great location!

This isn’t really a 5-star hotel. There are no amenities, and the staff aren’t very knowledgeable. I didn’t enjoy my stay. The “private terrace” isn’t private, as all other guests can see you. Furniture was missing cushions. There is no iron, you must pay to have clothes pressed, which I ended up doing for one night. But I decided to buy detergent and hand wash my own clothing the next day, and when I left them outside to dry, housekeeping brought it all inside wet while I left for the day. Receptionist gave us incorrect information to questions asked and it caused us to change our itinerary. Also, they did absolutely nothing to greet us for our stay celebrating our anniversary. The entire experience was not worth the price at all. I wish I stayed somewhere else. Highly disappointing. I’ve had better service at a 3-star hotel!

Tucked away behind the famous Palazzo Grassi, this is a little gem. Very Stylish but still cozy and a great respite from the hussle and buzzle of Venice. LOve it

Lovely hotel in a great location. The staff was amazing and at our service from the moment we arrived. One night they had a party for the film festival so they provided a bottle of champagne to offset any noise disturbance. The food in the restaurant was really good, as was the selection of wine.

Divine hotel. We loved every aspect of our stay. It helped make our trip to Venice even more fabulous.

Very near two water bus stops is a design forward hotel tucked away from the tourist routin that may not seem of Venice but at the end reflects a great interpretation that is unique like the city itself.

This place was very classy. It was really convenient as it was close to everything we wanted to see. The people running the hotel were very attentive and helped us find what we needed and answered questions about getting around Venice.

Friendly staff, great location, delicious breakfast, very unique decor that can be a positive or a negative depending on if it's your style. It wasn't my style and I found the shabby funky style a little off putting but other than that, it was a nice hotel.