comfortable and clean room

poorly staffed at breakfast and crumbs everywhere room was cold and noisy

Great location. Lovely rooms themed around Scottish icons

close to restaurants and attractions

Service was excellent and Bar was very nice and quite reasonably priced

staff are phenomenal, every interaction was brilliant and staff were on point.

only improvements I can recommend are add some new usb charging sockets to the rooms. the Chris Hoy room has 3 small steps. I recommend light strips on each stair, we tripped during the night.

Nice room. Great location near to everything ie pubs shops the bar in the hotel was great for food and drinks

Could not find fault with anything

The location of the hotel is excellent for visiting the centre of the city, but also easy access to public transport. For example, the Airlink bus from/to the airport drops off and picks up just a couple of minutes walk from the hotel. The staff were friendly and welcoming, which made me feel comfortable as a solo traveller. I made use of the breakfast option and had one meal at the hotel - fresh and great quality food and drinks all day.

Although the room was extremely clean and comfortable, there was a fair amount of noise from the side street below my window (early morning deliveries, etc).

Location is superb, ideal for a city centre. The public spaces were excellent

The room was somewhat tired, the flooring was lifting, the room was cold with neither the radiator or towel rail working. There was a dyson fan which blew heat but was too noisy. The room was noisy with either a generator from the hotel or an external source.

Great location, friendly staff, bijou but comfortable single room.

Got lucky and ended up in the Kelly MacDonald room. Doubt I would have slept if Rod Stewart had been leering down at me

Staff were lovely, great atmosphere in the bar and great place to spend new year's eve.

Lovely hotel in an excellent location for the new town. Staff were friendly and helpful and the bar in the hotel is great, very popular with non-guests too so it was nice and lively. We were in the "John Hannah" room which was large and very well appointed, no view or sense of natural light was the only thing that let it down slightly but obviously that cannot be changed. Nespresso style coffee machine and tea cakes in the rooms each day was a nice touch.

Some confusion with itemised billing for extras charged to the room when we checked out. Breakfast was excellent and included. However, a slight gripe of being charged £2 for one slice of toast as an additonal item to the full Scottish breakfast felt a bit cheeky!

lovely staff and good location. great bar

i like to be able to open a window in a room to get a little air and I could not do this.