The Eliza Jane, in The Unbound Collection by Hyatt
4.3
Excellent(328 Reviews)Hotel in French Quarter, LA
4-Star Hotel
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Just 2 blocks from the French Quarter, this hotel offers accommodations in a restored 19th century building. It offers an on-site bar and rooms with free WiFi and a flat-screen TV.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of French Quarter, LA
Available Rooms
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(328 Reviews)100% verified reviews
4.3
Great hotel, with perfect location just a few minutes from the French Quarter. Nice rooms and beds. The hotel lobby is lively, with happy hours, live music and other events. Rooms are quiet though.
Valet parking: we opted to pay for the valet parking. An expensive option, but we did not want to be bothered by parking ourselves. However, the first morning we had to wait one full hour for our car. The valet parking was clearly understaffed and not well organised. After a lot of apologies from the hotel management, the next days there were many more people and the service was excellent, and we did not have to pay for the valet anymore. Great recovery!
Final bill: on checking out there were a few surprises; we booked inclusive of breakfast; turned out that only the first 15 dollars of the breakfast were included; we did not know, it is not in our booking confirmation and the manager could not even explain how we could have known it. Secondly, there were 'credit card fees' on our bill, a few dollars for every day we stayed there. After some discussion, both the breakfast and the credit card fees were taken off our bill, but still we left the hotel with a bad feeling.
4.3
Very charming decor, room was very spacious. The hotel is in a quiet location a few steps away from the French Quarter. Love music in the lobby was also very nice.
Most of the rooms appear to have no windows facing the outside. Our room was always very dark no matter the time of day.
4.3
Everyone was really nice and helpful from start to finish.
4.3
The hotel and room were fantastic. Lots of efforts put into the design and how to make people feeling comfortable. Before even asking the receptionist knew the room on the 1st floor would have been a bit noisy and he accommodates me and gave a very quiet room which was amazing.
While the room was perfect in terms of comfort and I felt it there not a lot of light coming inside. The check out is at 11am, and I asked to leave the room at 12pm and they said it would have cost $25 which seems a bit too much for only 1 hour given what I paid for the stay already. So a bit more of flexibility here it would have been great.
4.3
The room was spacious. The bed was very comfortable. The location in the hotel was good for being on the first floor. Loved the ambiance of this place & the location for doing walking tours, dining, etc... was great!
Parking was somewhat expensive, along with the extra tax, etc... that went on the bill.
4.3
Очень стильный, уютный и комфортный отель в пешей доступности от французского квартала. Хороший бар и ресторан. Можно взять велосипед в аренду. Уютные общие зоны. По выходным вечерами играет джаз (если вдруг вам это нравится))
Вышеупомянутый джаз очень слышно в номере, который недалеко от лобби - это не всегда комфортно. Темновато в номере - не хватает освещения.
4.3
Room, bar and restaurant
No microwave in room.
4.3
Location, atmosphere, value
Requested 2:00 pm check in - was not able to get into room until 6:00 pm. Refrigerator did not work. Fitted sheet on bed had a stain.
4.3
Beautiful common areas and restaurant
Room was incredibly tiny with ZERO workspace (business trip). Run on toilet. Sporadic replacement of towels for a three day stay. 4 am incredibly noisy, 20 minute garbage pick up right under our window. Totally nuts. Not street noise. Hotel service alley.
4.3
Very happy with the decor but the view over the alley was disappointing. However, we were last minute guests and understand that not every room has a good view. All the staff members we dealt with were very pleasant and helpful.
The room lighting was very insufficient. It did not allow for adjusting the brightness up or down.
4.3
Nice place, nice bfast, great staff
4.3
Location
Staff
Overall Experience
The room did not have a chair to sit on
4.3
This facility is stunning. The photos on this listing don't do it justice. Phenomenal staff - friendly and accommodating. Clean, comfortable, all the right amenities! We will not stay anywhere else in NOLA from now on!!
Nothing. Everything was perfect.
4.3
Location, ambiance
Freezing cold; broken hairdryer
4.3
I loved everything about this hotel. From room, to ambience, to valet, to the staff and the location.
None
4.3
the bell stand staff was very friendly and welcoming.
the breakfast staff was awfully rude to an older couple. I witnessed this personally and it was very upsetting.
4.3
lovely
noisy rooms next door
4.3
Room was nice with amenities
Room was dark and on the ground floor facing a parking lot. I like light but it was impossible to leave window uncovered as it only had blackout blind or nothing. The window needs sheets so light can come in.
4.3
The location is great, the interior of the hotel is really comfy and well choosen.
The rooms has really dark and light is missing.
4.3
The room was absolutely freezing. There wasn’t a comforter on the beds, nor anywhere to be found. The sofa bed had no bedding and we had to get people in to make up the bed. My son was hugely uncomfortable sleeping on it.
4.3
location and the downstairs bar
slow elevator
4.3
Location was great to get to all we needed to do and see. We were always welcomed and the property was safe and clean.
I would like to see that the room guests are a priority to breakfast or let us know to make a reservation. the staff accommodated but that would have been less streefull.
4.3
it’s a beautiful architectural transition from several buildings to a hotel.
nothing
4.3
lovely decorated, excellent location
we could hear some machinery at night, maybe AC?…. sometimes that made it hard to fall asleep
4.3
location and beauty
4.3
The location, the staff..literally everything was perfect. The room was spotless and very quite. I’ve stayed at a couple locations around the area and this hotel definitely has been my favorite.
There was nothing that I didn’t like about my stay.
FAQs
How much does this hotel cost compared to others in French Quarter?
The average price for a rental in French Quarter is $380 per night. This rental is $214 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Eliza Jane, in The Unbound Collection by Hyatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Eliza Jane, in The Unbound Collection by Hyatt pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Eliza Jane, in The Unbound Collection by Hyatt?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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