St Charles Coach House, Ascend Hotel Collection

8.9

Excellent(592 Reviews)

Hotel in New Orleans, LA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Located in New Orleans, 2.1 km from Morial Convention Center, St Charles Coach House, Ascend Hotel Collection provides accommodation with a garden, free private parking and a terrace.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of New Orleans, LA

Nearby attractions

The National WWII Museum

1.2 mi

New Orleans City Park

7.4 mi

Caesars Superdome

1.8 mi

New Orleans Airboat Tours, LLC

18.1 mi

Available Rooms

Standard King Room - Non-Smoking

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room - Non-Smoking

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds - Non-Smoking

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room - Non-Smoking

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Balcony - Non-Smoking

1 King • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

St Charles Coach House, Ascend Hotel Collection

$$$$

8.9

Excellent(592 Reviews)

Hotel in New Orleans, LA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Located in New Orleans, 2.1 km from Morial Convention Center, St Charles Coach House, Ascend Hotel Collection provides accommodation with a garden, free private parking and a terrace.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of New Orleans, LA

Nearby attractions

The National WWII Museum

1.2 mi

New Orleans City Park

7.4 mi

Caesars Superdome

1.8 mi

New Orleans Airboat Tours, LLC

18.1 mi

Available Rooms

Standard King Room - Non-Smoking

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room - Non-Smoking

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds - Non-Smoking

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room - Non-Smoking

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Balcony - Non-Smoking

1 King • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

8.9

Excellent(592 Reviews)

100% verified reviews

10.0

Jul 2024

A Welcoming Stay!

Our stay was exceptional. The staff was outstanding and the access to the trolley was a bonus. The kindness of the staff was amazing. The rooms were huge with plenty of room for two for a longer stay.

The only problem I had was that there was no grab bar in the shower and that is a safety feature. The other problem was just one sink. and no other areas to store personal items. A few shelves in the shower area would be a great addition along with a safety bar in the shower.

7.0

Jul 2024

Good Stay!

The property was not close to all of the activity, but still within distance. The property was quiet for most of the stay. The employees were very accommodating when needed.

The key cards always had to be reset before entering the room again. It got to the point where I asked them to reset the key before going up to the room on the elevator so I wouldn’t have to come back down. Apparently the keys are really sensitive with being close to anything magnetic, including your phone.

10.0

Jun 2024

A great hotel with easy access to the city

Trolly right across the street Secure on site parking Nice safe neighbourhood Walking distance to historic homes in garden district Nice modern room Excellent coffee and breakfast in cafe next door

Nothing except wifi was slow

10.0

Jun 2024

Clean, great value stay at an excellent location

Location and value were excellent. Very clean. Free parking and access to the street car was great.

7.0

Jun 2024

Within a short walking or driving distance of everything I needed

Staff was so friendly and accommodating. No matter what time we came in, there was someone to greet us at the desk. Also loved the free parking!

We could tell the room had not been thoroughly cleaned... there was someone's used soap bar in the shower, as well as things on the floor, like nuts of some sort.

6.0

Jun 2024

Hôtel quelconque, intéressant pour la possibilité d'y garer sa voiture

Nous avons apprécié de pouvoir garer sans frais notre voiture sur place, dans un parking couvert non surveillé. C'est d'ailleurs la raison pour laquelle nous avions choisi cet hôtel, mais c'est malheureusement le seul point positif de notre séjour.

Notre chambre était de loin la moins agréable des huit chambres de notre séjour du Texas à la Louisiane. D'aspect vieillot, mal agencée et pas très propre (beaucoup de poussière, serviettes des clients précédents pas changées). Il n'y a aucune animation ni équipement à notre connaissance sur place, et nous n'avons pu obtenir aucune information des réceptionnistes, peu disponibles et toujours occupées à consulter leurs téléphones.

5.0

Apr 2024

Dissapointed, the hotel seems overrated

Maybe it was just a bad day for the hotel, but here is what happened: 1) The first rom had a bad smell in it, we had to move to another room 2) There was a strong smell of cleaning supplies in the hall 3) There was a water leak in the appliance room close to our room there was a loud noise from the cleaning vacuum the whole morning 4) Finally, after all of this, when we decided to check out and find another place, we were charged for the whole next day (we checked out around 1:30PM)

8.0

Feb 2024

Muy buena experiencia digna de repetir.

La limpieza de la habitación y el confort de la misma. Muy cómoda.

Para que los que les gusta caminar, la ubicación es un poco solitaria y oscura de noche se puede sentir un poco insegura . Te puedes encontrar a lo largo de la Av. St. Charles algunos indigentes que duermen en las calles . Es mejor rentar algun vehículo o tomar taxis de noche. De día todo bien, al centro llegas a pie sin problemas porque todo esta cerca.

10.0

Dec 2023

Staff was excellent, clean hotel

Close to everything downtown

Homeless people hanging around down the street

10.0

Dec 2023

We loved the hotel! First time to stay…won’t be the last!

We loved the location! Staff was personable. They went out of their way to make sure we were comfortable. The room was exceptionally comfy. Definitely recommend!!!

No restaurant :(

10.0

Nov 2023

Everything I dreamed of

I loved the staff they were great and very enlightened and very knowledgeable also enjoyable

There’s nothing not to like about this beautiful establishment

8.0

Oct 2023

Good base camp for a Nola weekend

Location is excellent; walking distance to many activities. Staff were friendly, room was large. Quiet at night. Free secure parking was a definite plus. Sitting area in the patio was nice. Avenue Café for breakfast in next block.

Wish we could have gotten on the balcony overlooking St Charles Ave for evening drinks.

10.0

Oct 2023

Over the top staff make the stay 5 star Plus!!

Wonderful location with several options of things to due in walking distant. Excellent staff way better then you could ever expect!!

n/a

9.0

Aug 2023

Enjoyed our stay and will stay there again!

Staff was extremely helpful and friendly! Big thank you to Leonce for sightseeing tips! Hotel is on St Charles Ave. and offers garage parking onsite for a reasonable daily fee. The famous St Charles trolley stops right in front of the hotel. If you go during Mardi Gras the parade route passes the hotel. Room 19 was well insulated for noise. Beds were comfortable. TV, air conditioner, fridge, and coffee pot worked well.

Shower door trac needs a bit of lubricant. Toilet likes to run, so jiggle handle to make sure plunger is seated properly after flushing. I forgot to mention this to staff when I was there.

9.0

Aug 2023

Superb

Convenient parking and friendly staff

Room couch and rug need cleaning

9.0

Aug 2023

Great location, close to universities

Staff was super friendly and helpful. Very clean and comfortable and the decor was cool.

10.0

Jul 2023

We loved it and we will be back in March 2024

It was very nice and clean, very well taken care of…

Nothing at all

10.0

Jul 2023

I really enjoyed my stay at the hotel and exploring a new part of the city. Staff was wonderful.

The hotel renovations are beautiful and the staff was very kind and helpful. I enjoyed exploring this part of the city.

10.0

Jul 2023

AMAZING

the staff is amazing . we will always book with this hotel due to the staff, the manager, Leo and housekeeping staff and other staff as well

absolutely nothing

10.0

Jul 2023

Loved thr staff!

Front desk staff were amazing! First day they gave us a list of the best spots and good places to eat at so we were never questioning what to do as we had a good few days worth of activities to get through. Nice location, bourbon and decatur street were only a 10min drive away. Hotel was also nice and quiet. 10/10 would recommend. When I come back I'll definitely be booking in here again!

10.0

Jul 2023

we will always stay here when we visit. loved it

the staff were amazing, super professional and very kind. we loved how all the staff recognized us and remembered our schedule to help accommodate us better when we come in from work. housekeeping and front desk have been amazing as well as the manager, she was amazing. Leo was also extremely helpful and very kind. we will continue to stay at this resort just because of them.

absolutely nothing. everything was perfect

9.0

May 2023

Superb

I like that the hotel is located right in front of a trolley stop that will tale you to the French Quarter or the City Park. Rooms are nicely appointed and spacious.

The AC unit in my room was extremely loud and would wake me up out of my sleep when it kicked on at night. Also blackout curtains didn't move to cover the whole window only part of it.

7.0

May 2023

Good

There could’ve been a better selection of breakfast items. We only saw graham crackers and goldfish

The towels were dirty and the second night there were no small towels available

8.0

May 2023

It was nice enough, but not worth the price and we wont go back.

The Staff at the hotel were so friendly, the rooms were very pretty and lush. Our king suite had enough room for our whole party to sit comfortably. The room was very clean and all the decor was very stylish. It started raining and the staff gave us umbrellas, which was so kind. I did appreciate the text communication for the rooms and letting us know when they became available.

The Booking.com site was not accommodating when we tried to change the credit card to make the payment. One of the rooms was FULLY charged before we even got there. We asked to be close together, but one of our party was on another floor. We put all of our names on the various rooms and it didnt appear the information was forwarded to the hotel to help reference our rooms. There was no place to eat in the hotel, most of the sitting was outside, in the summer in NOLA, this is not nice, some way to cool the areas should have been made available. The garage was dark and with the holes in the roof during the rain made it dangerous to walk through. I felt very unsafe even during the day. Some guy came out of the darkness and was within feet of me, It scared me. Someone or some type of lighting needs to be added. The "breakfast" was a few apples and oranges. The restaurant and bar has been blocked and closed, we were told it was now an event center. There was no one there to help us unload our bags and no real place to wait in the vehicle near the entrance. The worse of all, there was nigh construction with lights going directly in to the room and no way to black it out. The noise actually woke up 2 members of our party in different areas of the hotel. Some of the windows for "the view" had some milky film on them, you could only use a few of the windows to see "the view". Since the hotel didn't offer any where to eat, it shouldnt appear on the website, that's very misleading. We had planned to have our other family and friends join us there, that was such a disappointment.

10.0

May 2023

Great hotel, would stay again!!

The staff was friendly from the start. Very informative as this was our first trip to Nola.

Cost of parking. When I initially booked parking was free.

10.0

May 2023

Exceptional

Leonce’s friendliness

9.0

Apr 2023

If we return to New Orleans, we would stay here. Loved it!

Previous Reviews….were right!!! Rooms were comfortable, spacious and the decor up to date! Slept great. Off street secure parking a plus. Great staff! Friendly and helpful. A welcome change from some properties. Trolley Car literally across the street.

“Covid” took the restaurant out.

6.0

Apr 2023

A good value, but I wouldn't make a point to stay here again.

The room was fantastic - spacious, comfortable, clean.

The common areas were not as great - cheapish decor, and smelling strongly of industrial cleaner (especially the elevator - almost gag-inducing odor). Staff was notably lackluster in terms of enthusiasm and professionalism.

10.0

Mar 2023

I would stay here again a nd recommend it to all m6 friends and family.

loved the decorating. it was clean and comfortable. also very quiet

I can’t think of anything I didn’t like.

FAQs

How much does this hotel cost compared to others in New Orleans?

The average price for a rental in New Orleans is $398 per night. This rental is $230 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at St Charles Coach House, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is St Charles Coach House, Ascend Hotel Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at St Charles Coach House, Ascend Hotel Collection?

We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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St Charles Coach House, Ascend Hotel Collection

Hotel in New Orleans, LA

Reasons to book

About this hotel

Amenities

Map of New Orleans, LA

Nearby attractions

Available Rooms

Standard King Room - Non-Smoking

Deluxe King Room - Non-Smoking

Queen Room with Two Queen Beds - Non-Smoking

Superior King Room - Non-Smoking

King Room with Balcony - Non-Smoking

St Charles Coach House, Ascend Hotel Collection

Hotel in New Orleans, LA

Reasons to book

About this hotel

Amenities

Map of New Orleans, LA

Nearby attractions

Available Rooms

Standard King Room - Non-Smoking

Deluxe King Room - Non-Smoking

Queen Room with Two Queen Beds - Non-Smoking

Superior King Room - Non-Smoking

King Room with Balcony - Non-Smoking

Reviews

FAQs

How much does this hotel cost compared to others in New Orleans?

Is parking included with this hotel?

Is there a pool at this hotel?

Is St Charles Coach House, Ascend Hotel Collection pet friendly?

What amenities are available at St Charles Coach House, Ascend Hotel Collection?

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