Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time during our stay. The townhouse was just as beautiful and well maintained as the photos. The neighbors were friendly and is in a great location! The property management company was also very responsive and helpful!

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This property looked so nice and clean in the pictures, but the place was not clean at all. The bed linen was not clean, the couches in the picture were filthy that no one wanted to sit on them. The couch is a pullout and one of my guest were suppose to sleep on it, however it had trash (beer tops, etc in it when we pulled it out, hoping it didn't look filthy like the couch cushions. After cleaning the stuff off the pullout that was folded in with it(trash), we get the sheets to put on the pullout, but the fitted sheet was for a twin bed. Those were the sheets left by the company for the pullout...they did not fit. there was no blanket left for the pullout at all. the bathrooms (tubs and shower curtain) had not been well tended to as they were half cleaned.I spoke with Dennis from the moment I arrived at the properties because things were not good as soon as we walked in, so we did the walk through. When I reached out to Dennis initially, he told me that he was going to send someone out to address our concerns, he NEVER SENT ANYONE NOR CAME HIMSELF. I stayed in contact with Dennis everday while there, but he just gave me the run around.I rented 2 properties from him the same weekend and that was the worst mistake ever. The other property had a situation even worse than this one, but of course Dennis waited until the rental was over and we checked out, to sent cleaning people to the property and told us they didn't see the mold or the water accumulation by the vent on the ceiling, etc. He stated they try to paint in between visits, but they don't always get the chance to do so. Why just keep painting over mold?? Mold is dangerous to peoples health with allergies, asthma, and just in general, which we had in our group. The mold was in one of the bedrooms so we had to figure out how we all could sleep because the mold in the bedroom made that room off limits to us. It was just a horrible time. The worst part, was Dennis never came to address concerns while we were the

This was fast, easy and excellent from start to end ! Wonderful service !

The Air-conditioner doesn't cool the third floor. It was very hot up there.

We notified the message service on our arrival Friday night and twice Saturday that the AC unit did not work. Someone finally showed up Sunday, said they didn't have the vacuum to clean AC unit. Told our group 2 mothers and 2 14 year old daughters how they could clean water from AC because it was not draining. It never got cool we left Monday very unhappy.

Had an amazing time. Property is in a safe and convenient location to everything. Condo was exceptionally clean. The pack of Oreos as a welcome gift was a nice, thoughtful touch. Would definitely stay here again.

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Unprofessional

My overall experience was good except one of the bathroom toilets being broken and they didn’t put tissue in every bathroom as promised

Enjoyed!

Great community features and close to everything. The property was a great set up for our group and comfortable beds. Some damaged furnishings and some items not clean.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was somewhat unhappy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Nice townhouse but received no customer service n was over charged. Multiple times. I'm really fed up.

nice condo, property not taken care of - towel racks falling off, shower handles falling off tv's not working. repairs not taken care of quickly.

Some issues that need to address for future guests: - molds in bathrooms - ants crawling in the kitchen even we did not cook in the kitchen as much as we should have. - since we were staying for more than 1 week, we were disappointed with the amount of amenities(e.g. no extra toilet paper rolls, 2 dishwashing tablets for entire stay.)

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice and comfortable townhome in a gate, secured community that is very convenient to the convention center and to local amenities. Townhome definitely met the property description online. Had everything we needed for our stay.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house is updated with touches through the entire house. It’s very close walking distance to the Orange County convention center and a couple local shops and food places.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We had a hassle with the code at early check in and even the following day. Upon arrival their were 5 bulbs out in the home( 3 in dining area alone), return vents and trim were filthy, sofa and island stools were very broken down and home was always warm upstairs despite keeping on 70 and shades drawn all day. Very disappointed for what we paid. It was the estetics of the photos that drew us in , but that's where it ends. Location I'd great, but we will go back to the previous rentals we have had

Nice place great location .I thought the VR was a nice touch .I liked it so much I went out and bought one in Florida when I was there .

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The air conditioning in the house was broken, the toilet in the master didn’t work, the fridge and freezer didn’t work. All of this was reported and made to feel like we were bothering them. Everyone was rude when we spoke to them over the phone. We ended up fixing the fridge and freezer ourselves because we had groceries. I spoke with a manager that told me to “just deal with it” when she told me no one was coming that day to fix it. I’ve used this company multiple times and never had this many issues in a property or with management being beyond rude. I will never book again with Casiola.

Property was just as described. Lovely home very relaxing. Loved our stay, great location. Only problem was upstairs was always hot and housekeeping. Maybe I run my housekeeping company a little different but I give at least 2 wash clothe, 2 hand towel and 2 towels in each bathroom and some extras under the sink. We only had 1 wash clothe for each bathroom. Just a suggestion, but overall we really enjoyed your home hope to come again very soon.

I stayed at this property with two colleagues while conducting business in the Orlando area. Property was clean and location was great.

Excellent

Property was clean and comfortable. Description was accurate. Very close to convention center and perfect for those staying for AAU Volleyball Nationals. This was our second time staying in this neighborhood and first with this townhouse. I would highly recommend this unit.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We attend trade shows at the Orange Co convention center frequently. Instead of staying at an expensive hotel on I-Drive for less money per night we stay in a nice 3BR condo with full kitchen, etc.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very clean, quiet, spacious, good place to share with friends on vacation! We didn’t explore the resort much. Conveniently located about 15-20 minutes from Universal a little more from Disney. A Publix store, Subway, Walgreens are nearby for all your immediate needs!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The location is great, the size is great, unfortunately there were a lot of maintenance issues. The carpets were filthy, big stains and old. This home needs the trim and door to be urgently painted. Two lights in the main bathroom were off, the tea kettle was broken, a chair was broken, there was slime on the familiy room rug. The kids bathroom did not close or lock, sheets are white but already look yellow in many places......etc...etc..etc. They were very responsive considering it was Christmas time so I give them that but there were things that were not fixable and what was fixable was just too much...,, It is a shame really. This could have been a great stay. Lack of supervision in the maintenance department..

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This townhome was perfect. The little details and touches were amazing. My family stayed. My nine month old granddaughter came down unexpectedly. The units come with a stroller and a crib. Amazing. The price was so much cheaper that staying at a hotel. We can't thank the staff enough. If you can deal with the small salamanders running around in the units you'll be fine. They were actually rather cute

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: we stayed here for a business trip to Orlando. It was perfectly located! Close to all the amenities, but off of the main action for a nice quite rest. It was clean and welcoming. We would defiantly stay here again

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome townhouse with all the amenities in a convenient location to all Orlando has to offer!!! Would definitely stay there again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was clean,good location, good service,I recommended this property.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome stay