Very friendly and helpful 😊

There were no plugs beside bed for charging phones.The hand basin plug didn’t work.The netting curtain was falling apart when I opened up Drapes.The place needs an up grade badly.The lounge chair was to big for small area had to walk around it to go in to kitchen and their were no face cloths supplied.The dishwashing soap was watered down.

When we arrived - the owners / managers were having a very loud verbal argument - Check in was fast. Room - felt like I was in an 80’s, Asian, low budget, porn movie. Lights blown, major water leak that flooded the floor, grotty, inner spring mattress from the 80’s, pool was milky / cloudy, clientele on our night seemed very seedy - actually the worst accom we’ve had on our 3 week visit here - loved Rotorua but definitely avoid this place.

The unit was very good, with excellent kitchen facilities. We loved the pool and hot tub. However, first impressions were disappointing. The outside space was untidy and the stairs needed attention.

The property was expensive & is in need of refurbishment However the main shopping area is within easy walking distant, there is good parking ,& the spa & pool are great

The room was small, bed was uncomfortable (could feel the springs through the thin 2 single mattresses that they put together to make it a queen) Photos make the place look nice when its not!! No A/C but a small rubbish fan that barely worked, i recommend doing your resesrch before booking here...

Quite run down, fridge and pantry cupboard needed a good clean. Fridge didn't cool down, bedroom light didn't work. Man on reception didn't know if night market was on in town that night, should be more informed.

The pool was great. Staff very kind and helpful. Not a modern motel but clean and tidy.

This is a pretty good place for the price with location. I enjoyed swimming pool.

There was an extreme smell of sulphur coming from the car park. All of Rotorua can smell a bit like sulphur, but for some reason in the car park of this hotel there is a hole in the ground where the smell is almost as strong as it was at geothermal sites like Hell's Gate! In our room the windows were open when we arrived and the smell in the room was unbearable! In almost the whole rest of the town the smell was not nearly as strong. Bring a peg for your nose!

Overall OK for tourist stay when visiting Rotorua area. Some small things could be improved. E.g. too long faucet let water easily go out in bathroom sink. The toaster can accommodate 4 pieces of breads. That is exceptionally nice. But two of them didn't work.

The rooms are spacious, and a short walk to downtown Queenstown. Would definitely stay again. If you get a room with a view of the lake and city, it is well worth it.

This property could do with a bit of a refresh and maintenance. Otherwise ok.

Nice tidy unit. Lovely & warm with the radiator heaters. Big bed and well made. Quiet street.Only disappointment, the fridge wasn't working and the hot water in the shower fluctuated a lot.

We stayed for 1 night. Bed was hard, burn holes in duvet covers. Mould in bathroom. Dated and dark. Staff were friendly.

enjoyed the hot tub

This motel is very basic and tired. Was not worth the price we paid to stay there.

This place based on review we chose but was very disappointed. For almost 200 bux a night a place from 70s with cockroaches and did not give us good sleep or comfort stay. Also staff not owning up instead giving varities of reason possibly could be the cause.

The pros: close to town, free off-street parking, kitchen with hot plates, fridge and microwave, bed was reasonably comfortable and it was relatively quiet at night as bathroom/spa faced road. Close to shopping centre with Countdown, etc (but interesting signs on the doors re gangs and security guards). The cons: thermal exhaust in car park results in constant smell in rooms, rooms are poorly maintained compared to other motels of the same age, bathroom ceiling half painted, pitted tapware, cracked basin, chipped tiles, terrible pillows (soft and thin), no peeler or chopping board in very small kitchen, shower drain inadequate and very old spa with painted peeling tiles. Area is not very pleasant and would not recommend walking into town at night as much of city centre seemed pretty rough (mostly OK during day). Manager was not very welcoming and said we had to fill out census forms even though we were not there on 7 March, gardens untidy with dead cuttings in pots, etc. Given listed price is often over $200 you can do much better elsewhere (stay further out as there is free parking in town). Rotorua itself is overrated and Taupo much nicer.

Great location and clean

Good position. Comfortable. Room had 2 computer chairs, as “comfy” seating. Had to sit on the bed to watch TV, looking upwards.

Entrance way of room, off putting. Very old ugly chairs, old smokes in container outside room, not swept. Inside basic, bathroom condition very very old. Had broken fan, but they replaced. Very false advertising, way way over priced.

Clean and very spacious.

There were dirty towels hanging in the bathroom when we got there, and the sink and mirror were covered in remnants of toothpaste/spit/soap. It was not in the best area and did not feel super safe for our family. It was also very noisy. Would not recommend.

Good location overall ok a bit dated

The smell of ammonia from the geothermal areas is very strong

Friendly and helpful staff and a reception with lots of handy maps was great. Heated towel rack and great shower were good for cooler weather. Two very large tvs in longe and bedroom were very luxurious!

Close to the city centre, walking distance. Room was clean, loved the spa pool on the room.

I have to say this motel is looking extremely dated. So much of it looks sad and tired. It's on a busy street and you really notice the traffic going past. Otherwise was comfortable.

Unfortunately our room had spiders, the bed had bugs which kept eating us all night. Please review these things before booking in

Close to cbd and shopping

Nice place. Bit old but very well managed. Clean, everything works, 5 minutes walk to mall. Heated pool.