Nice and clean warm Closs to the hospital for our appointment

I didn't realize the room would be so small, or not have a kitchen. At night you can unfortunately hear a lot of movement and noise. Bar this, they keep things clean and staff were very polite.

Satisfied and happy

Everything was lovely but the room was tight by the staira and with late night people coming up and then early leavers, we didnt get a lot of aleep.

Just got back from my trip. I had the best time. Service from staff and communication was amazing. The weather wasn’t so great on the weekend but it was good we were able to watch movies on chromecast. The amenities at the properties were excellent. I’m definitely staying here again and highly recommend.

Everything was perfect

Was in town

Right next to free geothermal park. Great bbq restaurant next door. Very friendly and helpful desk staff. Spacious room with dual sink setup that's great for families.

Clean room and comfortable beds. Very noisy intersection. Very convenient location. Parking is exceedingly tight for a hotel with limited spaces. It was very warm and there is no air conditioning in rooms.

The room I was in G5 I could hear my neighbour snoring, using the bathroom, T. V and their room door, shared bathroom n toilet doors were also really loud when they opened and closed.

Won’t stay again

Was exactly what I wanted. Enjoyed the fancy milk in the fridge. Hassle fee stay and nice bed.

Shared bathroom, no aircon, even no socket for the fan lol

A hidden gem of a boutique hotel right in the center of Rotorua. Staff is very helpful and kind, facilities are AMAZING and everything is super clean. Rooms are also very spacious, well decorated and with a nice balcony. I wish I hadn't stayed at other places (avoid Ibis Rotorua at all costs!) and instead book all of the nights here. Highly recommended even for long stays!

Close proximity to everything

We recently stayed at this Sleepery and found the accommodation to be clean, though a bit worn. Upon arrival, our room had a very unpleasant odor. However, the staff, who were very friendly and accommodating, promptly moved us to another room which was even larger. Unfortunately, the new room was located above the pool and close to the street, which resulted in quite a bit of noise during the night. This room also had an odd smell, though it was less intense than the first. Overall, our stay was okay, but we felt that the price did not quite match the quality of the experience we had.

Everything was fine except charging $10 for packing in a place that is not congested was so unnecessary

For the price paid, we were extremely happy with the stay! Rooms and bathrooms well cleaned, great kitchen, lovely staff. There is some road noise so you might want ear plugs if you are a light sleeper. Room could be improved with some thicker curtains as they are quite thin. I would happily stay here again, thank you!

Property style is great - everything is new and clean, parking is free and the staff are friendly. However, there is ongoing construction work which was not made clear up front - unfair when paying full price - resulting in early morning noise disruption and the pool is under construction if you are also looking for that.

Overall the room was clean and tidy. Staff were friendly. But what attracted us to this property was the pool. Which is out of service. We were grateful for a partial refund (which was given after i asked) Biggest downfall however was that it is in no way wheel chair accessable. There was no elevator and although i am not bound by a wheelchair i am heavily pregnant and was on the top floor so had to come up and down flights of stairs. Alot of maintenance going on at the place. Welding, grinding, water blasting building. So very noisy during the day.

Pleasantly surprised with our room. Clean and great location.

A brilliant choice for our stay in Rotorua, the service was excellent and the staff were very helpful and friendly. Our room and all the amenities were spotless. I cant recommend this place highly enough.

Great place to stay. Cool layout, very friendly staffs. Good location.

It was great 👍

Great Staff. Based right in town. Couple exciting new features in the works.

It was warm and the bedding clean, but the room was a badly converted dormitory - think student accommodation. The front office was closed when we got there, and it took time for the manager to call back. We paid a reasonable rate for one night, but considered extending to the night before Matariki (public holiday) and the one-night rate doubled - we would not have been happy paying $200 for this room!

Close to town, off street parking at no extra cost was good. Beds are very uncomfortable, they would even benefit with a mattress topper.

The door didn't work very well, otherwise excellent experience.