beds were super comfy. The staff were absolutely lovely and very helpful at check in. There for one night. Had everything we needed and the little balcony off the side was cute. Nice pool area, too.

Lovely staff!

They as seems the norm everywhere don’t clean under or behind and bed and there was broken glass behind and under the bed and chips.

acccessible to everything. The staff were responsive.

Room was clean, staff were lovely, and that was from the office staff when we arrived to the cleaners and the manager in the morning. Room was well supplied Bed was lovely and soft. Loved having the front verandah and a back verandah and having both the doors open and got a beautiful breeze through the whole room

Only one power point by the bed, so I unplugged the extension cord that had the other bedside lamp plugged in. Was asked on arrival if we were going out, as the reception was just checking so there would be a space and said there were 3 rooms without a car (that didn't bother me at all, I actually really found this lovely) so than we got back that night there was only 1 park. There was a bin in the park, which we moved. The next morning I spoke to the owner or manager and just explained we needed to move the bin to park there, as I wasn't parking on the street or down a dark lane way especially with a 4 yr old with us, he was lovely and said they put it there so than there is always 1 park for the paying customers and he didn't have an issue with it.

The location was fantastic, very close to everything. The rooms were clean and comfortable

Nil

Location was noisy.

Pool closed early due to serious bug being investigated with no signage. Saying open until 9pm but was not (in the school holidays). My grandkids did jump the fence as they saw the sign saying was open but their key didnt work. Gentleman manager was swearing at them and my sons for being in the pool instead of explaining the situation to them. Was even accused of stealing their remote (by text not even a phone call!) 1 week after we left. We did not take their remote and don't need one anyway. The bathroom clearly had mould on it. The shower door was broken and dangerous especially for children. The shower rose was also falling apart. I believe the women manager was lovely but the gentlemen was abusive and due to that we would not stay again.

The woman manager was lovely.

Pool closed early due to serious bug being investigated with no signage. Saying open until 9pm but was not (in the school holidays). My grandkids did jump the fence as they saw the sign saying was open but their key didnt work. Gentleman manager was swearing at them and my sons for being in the pool instead of explaining the situation to them. Was even accused of stealing their remote (by text not even a phone call!) 1 week after we left. We did not take their remote and don't need one anyway. The bathroom clearly had mould on it. The shower door was broken and dangerous especially for children. The shower rose was also falling apart. I believe the women manager was lovely but the gentlemen was abusive and due to that we would not stay again.

Breakfast was delicious and on time. Location could not be better, seconds from the Broadwater.

friendly staff

nothing