location

The lookout views from my room to the lake is nice.

In general, pleasure greeting from the hotel staffs is not presented. On second day of stay is my birthday, it will be good to receive a greeting card but never happened. I approached the front desk to borrow a lighter to light up the candle of birthday cake. Their reply had directed me to hunt at the street myself. The staffs at the front desk shall be much more helpful to the foreigner.

good

Breakfast in Exec lounge was closed. Breakfast area completely packed and had to wait forever for a table.

I booked a room with exec lounge access but it was closed. had to sit in the lobby and order from tiny menu. Food arrived cold and mushy. Not Happy at all. rate should have been lowered to just a regular room

location

was given a very small room. And internet just not working.

Hotel facility is good. fitness and swimming pool staffs are friendly and good service

Location is OK. but difficult to travel in morning 6-9am during not allow taxi get in the hotel location area

Location,B1

WIFI

I am not complaining about their breakfast ...is just that my choices are limited due to I am a muslim and they serve pork as well. The only thing that I can indulge is bread ,fruits and cereals. Further the location is quite far from the famous lake where all shopping and street food available.

I have stayed in this Hotel before and by returning it shows that it is one of my favourite in Hanoi. But if is not too much ,maybe they can prepare for room service a Halal choice food or vegetarians choices