This hotel has amazing potential. The setting is just incredible. The rooms have amazing views overlooking the beautiful lakes and the location is really good. It was just missing a few things that made it not an amazing stay.

Overall the value for money just wasn't great. Compared to a lot of other hotels, we expected this one to be very special and it was just 'good' and was lacking a few things to make it really 'amazing'. The food was good but not great. The staff were really nice but let us down on a few elements (no one went above and beyond for us). And the decor was nice but a little bit 'tired'.

the property is on a stunning piece of land

Good service, value for money

none

It was overpriced

Insanely superb views by the lake and mountains. Loved the Kayaking, the food and the hospitality esp Justin who was super friendly and of service. Great to meet the Manager heading the resort, very humble and cordial. Rooms were also very classy with some great views of the reservoir on one side and the tea gardens on the other side. They also had the option to cycle around the resort.

From start to finish the service was amazing. The room itself had a beautiful view of the lake, all the amenities required and a great powerful shower. We had breakfast lunch and dinner here, all meals were excellent and not too pricey given the luxurious feel of this place. Thank you to all the team who looked after us we loved it!

Nothing to note but would be great if there was a spa & gym.

Exceptional staff, efficient service, breath taking view, mouth watering food. My husband and I visited the farm resort for 2 nights and were met by Raju who saw to our every needs including helping me set up a beautiful candle lit dinner and a surprise birthday cake for my husband's birthday. Can't thank the staff enough for such an amazing experience ❤️❤️ The food is to die for. My favourite was the rice and curries along with the spicy buffalo chicken wings 😋😋 For leisure we took part in the Kayaking experience. 100% recommend to anyone looking for serene experience with a bit of morning exercise 🚣‍♀️🚣‍♀️ Most definitely hoping to visit again. Thank you to all the staff at the farm resort.

lovely secluded location. good size chalets with comfortable bed and all advertised amenities staff were very friendly

Alcohol isn't available - didn't matter for us, but would be useful to know in advance The guttering made an awful noise when raining. Probably because it is metal - replacing it with plastic guttering would solve the problem

Raju and the staff . The visit to the tea factory is. A must

A gym and a swimming pool would be great

We had a very nice stay at the Farm Resort hotel. The room was beautiful with an amazing view, and the tea plantations are a great scenery. The hotel's restaurant was very good and the staff has been very nice as well.

We found the activities too expensive, charging $30 for visiting the tea plantation of the hotel we stay in seemed way too much. We had a few missed meetings with the staff as well, were they said they would pick our bags but did not come, but nothing really important.

Great staff, great food, great location, we had a perfect stay for 8 nights... lot off activities possible around.

the experience was more than amazing, it was complete heaven and the service was great.However my family got sick due to the use of tap water to cook food and we asked for a doctor and we thankfully got one, nonetheless everything was great

Fantastic environment, wonderful room with a view on the lake, very friendly people

Beautiful location in middle of a tea plantation. Room with an impressive view. Kind and helpful staff.

For this price our expectations were higher.

Location overlooking the lake is great, friendly staff and didn't charge us for use of kayaks after we left a day early.

Very poor food which is such a shame given how flavourful food here normally is (even juices didn't seem fresh and had been massively watered down), lack of excursions (be aware that the bike trail is on the road) damp smelling sheets, basic room. Mainly this would be OK if the advertisement and price reflected the quality, however for this price it's falling exceptionally short, especially compared to other locations available.

vegitables

Great location and sun rise in one the most beautiful tea districts

beautiful views and lovely canoe ride

lacks a pool and food was not great

Everything was perfect. The view from the room is amazing, the food delicious. The most important part is the service which is just above all expectations. The staff is very profesional and helpful. They went above and beyound to help us with everything. We even left our jackets in the hotel and the manager sent them to us by Mail. This is really the Best service I have ever seen in a hotel. I am very gratefull.

The staff were exceptional from the general manager to the waiters and the boat guy. All incredibly hospitable and lovely. The paradise curry was to die for

The Farm Resort offers a unique location with uninterrupted views of beautiful lake and the surrounding tea fields. We said hello and received a tour of the immediate area from a long time tea worker. The grounds are beautifully maintained and with the cool air off the lake it can be pleasantly difficult to convince yourself to leave the room to visit the surrounding sites. All of the staff are gracious and accommodating and only a WhatsApp message away at all times.

We stayed in what might best be called world tourism's Covid hangover period. Small hotels like The Farm Resorts are rushing to find their feet again and there were clearly a few things that will run better once things return to normal in the world at large. If you find yourself here during this weird time, I recommend patience in the face of missing menu ingredients and a staff re-learning to juggle the needs of many guests at once. So, what didn't I like? Covid is the short answer.