Amazing place and was treated like royalty

Great beds

Great visit - superb location and view of harbor. Nice staff too.

We always stay in the Intercon when visiting Wellington. Last time we were unhappy because there was no notification of extensive renovations which meant the restaurant was closed and the unwindowed room they offered as an alternative was less than satisfactory. This time we only had the opportunity to visit the club lounge where the service and drinks were fine, but the usual high standard food offering was no where to be seen And was very disappointing worth the premium paid!

Amazing but the shower was cold

The concierge and the staff were fantastic. The breakfast buffet was superb.

Good place to access the CBD and the wider region. Staff friendly and helpful

Woken Sunday morning to the relentless sound of drilling.

Rooms, foyer, bar, staff are what you would expect from a 5 star. So very happy there. Unfortunately they did not inform at time of booking the pool, sauna and gym was being refurbished. Only emailed after booking. They did have a back up gym and pool about 10min walk away.

The city view from our hotel room was awesome. Hotel staff were very friendly and helpful. The hotel is near great shopping and restaurants. Easy walk to the harbour. Great place to stay.

Great hotel, very professional staff and excellent service. Great rooms with harbour views.

Always a perfect stay .

Great stay.

Lovely Hotel nice and comfortable close to all amenities. The bar area needs better music / modern playing as the “elevator “ music is dated and there was no atmosphere.

Excellent breakfast buffet! Front desk mixed up and gave my corner room to the other person in our group and then when he wouldn't change, would not find me a comparable one even though I was willing to pay. They also did not have closed captioning on the tv for my deaf friend and the hotel pool (an important amenity) was closed. Not the best stay to say the least.

Amazing place to stay in wellington

Beautifully appointed room. Great view. Only suggestion for improvement would be to replace the office chair as it was looking very tatty (Room #520).

Zero service if one checks in late, otherwise concierge service during office hours is excellent. Shower is very high risk for those unaware of the slippery floor, worst design ever conceived. Otherwise room extremely comfortable and totally sound proofed.

The staff were really friendly, the place was clean and presentable and it was close to the shopping centres , museums and restaurants.

Great property grreat service close to shops food is good highly recommend this hotel

Great hotel. Lovely decor, super helpful staff.

Friendly staff, good atmosphere, clean and resourceful, convenient and close to everything. Highly recommend to everyone i know in my company and Iwi Māori. Thank you.

I had a slightly rough start to my stay at IC Wellington. There was some dirty water pooled on the bathroom floor and, although it was great to have two walls of windows, I didn't enjoy the rooftop view. But the room was large and modern and comfortable and the location is great. The staff is helpful. So, overall, a very solid stay.

It was beautiful, clean, well managed, and in the center of everything. All of the staff were friendly and helpful.

Great staff

Great location, very spacious bedroom and bathroom, excellent breakfast, very customer-oriented staff.

A great experience from start to finish. We arrived 5 hours before check in time and we’re able to go straight to our room. Concierge service was fabulous. Room was beautiful and very clean. No noise at all overnight. A lovely breakfast in the morning again with excellent service. Highly recommend 10/10

I have a headache because the hotel's hallway and room smell of paint is so serious, but the hotel didn't mention anything about this situation. I've never seen a pathetic case of receiving a guest with just one fan on, perhaps to remove the smell of paint from a hallway where ventilation is not even available. I was surprised by the pathetic and ridiculous reception of the front desk staff who tried to charge the room again at check-out despite paying all the expenses when making a reservation, and then confirmed that the payment was made after a long time when we asked to check it again. On many recent trips, I have had similar experiences throughout the IHG chain. You should take the training of your staff seriously.

very nice stay at the continental. short walk to the waterfront and te papa, we had made plans to go to willis lane so this accomodation was just what we wanted.

A reputed 5-star establishment, was a mixed bag of experiences. While the overall ambiance and service were commendable, certain undisclosed inconveniences impacted our stay significantly. Upon arrival, we were disappointed to learn that the gym and pool areas were undergoing renovation—a critical detail absent during the booking process. The hotel staff attempted to rectify this by offering off-site alternatives, but arranging and adjusting to these last-minute changes proved to be a hassle, affecting our leisure plans. Furthermore, the food options at the hotel's restaurant fell short of expectations for a 5-star establishment. The variety and quality were below par compared to international hotel chains, leaving much to be desired. Despite these setbacks, the hotel's general service, room comfort, and overall ambiance were praiseworthy. The staff exhibited professionalism and hospitality, maintaining the standard one would anticipate from a 5-star venue.

People here are helpful and friendly especially the people in concierge. Food is fantastic. Housekeeping is not bad but needs to be improved. I will definely recommend this to family and friends.

Perfect location since it's walkable to key places. My main issue is on the facilities. During our stay (December 2023), the pool, gym area are under renovation. I booked thru Expedia but it would useful to inform the guests about such things. The facilities specially is my main consideration of booking this hotel. My family was looking forward for that. I'm also disappointed that there is no parking space provided or at least a discounted rate. Parking overnight is very expensive. Overall, it is not worth staying here since there isn't a big difference anymore from other hotela near by.