The place used to be amazing once, but now you can see (and smell) the hotel in decline.

Rented two rooms as a family. One was fine, the other was ordinary with some mold in bathroom ceiling. Toilet flushes in both rooms were temperamental. Staff were courteous and tried to be helpful

The most uncourteous staff at the reception, none of them I encountered greet you, only focused on running your credit card, do not bother informing the guests about the breakfast timing, wifi connection. The hotel policy on the website says children under 17 stay free with paying adults. My daughter was 12 years old, and was told by two different staffs (one is executive manager) two different age limits (11 and below, 10 and below)! Rooms smelt fungy, bed cushions soggy like a 4th rated hotel. Most amenities non-functional. The electric kettle had rust at the spout. I requested a replacement. I was electrically shocked when I touched the replacement one. Not only that it still have stains. The weighting machine didn't have battery, and had it replaced. The flush buttons on the toilet stopped working, got stuck after first night stay. When I decided to cut short the stay by one night, the executive manager (Jennifer) cooked up policy saying that the hotel can't allow modification, and I had to cancel the entire reservation and rebook, in trying to dissuade me from changing the stay without penalty. Expedia travel agent helped contacting the property for authorization to update. but never received any response from the hotel. Finally, the food at the breakfast buffet didn't look appealing. That was not the worst part, after having the leman rice, two in our party feel sick. 4 star hotel room rent for 0-star room amenities, uncourteous staff and service. Stay away!!!

Nice and clean but pool wasn’t clean that much.

The rooms were dirty, toilets were so stained. We had only one towel kept in the room when it was a triple occupancy. Food was very spicy, even coconut chutney was tasting like chilli chutney. We called the reception to check on accomodation for driver, they said there is a room in basement where the driver can sleep. But after arriving, they did not provide a room and asked him to sleep in the car. Overall, not a 4-star quality.

Good to stay, whereas, some interior enhancement is needed.

Is is a clean hotel worth 3500 Rs per night. However, I was charged above 5000 via Expedia. I like as it is connected with the Elements mall. The broken sewage in front of the property made it impossible to walk outside. I never accessed the pool as I was told it is closed after 7:00 pm. Never got connected for in room dining service; phone rang and rang and disconnected always.

Poor hygiene first room clearly stank. Second room was bearable. Would never stay here again.