Good place to stay.

I stayed in the studio suite facing the highway. Room is very comfortable, the sheets are clean n fresh, the TV area with sofas are very cool. Except the lightning at the doorway is a bit dark unable to use the mirror on the closets

This was my third stay at Meru Casuarina. It's a convenient stopped during family visit.

Inconvenient and noisy location, rude staff, no breakfast buffet (at time of my stay), gym had no air conditioning, spa facility has been permanently closed. Worse hotel ever, don’t know how anyone could give this hotel a positive review.

Very new and clean

Poor air condition system. Took an hour or more to cool the room

Poor air condition system. Took an hour or more to cool the room

Good short stay

good

Great hotel

The food is awesome

The food is awesome

The room is clean and comfortable. The staff is friendly.

The room is clean and comfortable. The staff is friendly.

Very good experience staying here. Even friendly staff give me an upgrade room! Very recommended to all either for vacation or business trip.

Very good experience staying here. Even friendly staff give me an upgrade room! Very recommended to all either for vacation or business trip.

We had a pleasant & comfortable night

Pro: Reception staff was good. Weve been upgraded to Studio Suite with a nice dataran view. Cons:1. The bathroom was a bit smelly (bau kepam). Luckily we brought our eucalyptus spray.2. The corner for most of the furnitures (i.e. tables) are sharp. My 2 year-old daughter had hit her head several times. 3. Our request for extra blanket or towel was not entertained with a reason the hotel does not provide extras. Reason for us to request for extra blanket or towel is because our kid is cold at night. Never had problem with other hotels on this basic additional request before.4. Would be much better if the hotel is equipped with a swimming pool.

Very close to mall and restaurants. Infront of a big roundabout and lively at night time.

Friendly staff and clean premises. Signage could be improved, removal of old signage would be helpful and lessen the confusion (an old sign indicating hotel car park should be removed)

Friendly staff and clean premises.Signage could be improved, removal of old signage would be helpful and lessen the confusion (an old sign indicating hotel car park should be removed)

Very badly designed property. Not suitable for hotel. As there are Insufficient parking in the day as the whole parking area was all occupied by the workers from the 2 office block. The car park is not guarded and dark at night with no covered and illuminated walkway. It’s dangerous to walk alone and During rain will have difficulties to access without getting wet. And since it’s a open car park, anybody can just drive in, so security is out of control.

Very badly designed property. Not suitable for hotel. As there are Insufficient parking in the day as the whole parking area was all occupied by the workers from the 2 office block.The car park is not guarded and dark at night with no covered and illuminated walkway. It’s dangerous to walk alone and During rain will have difficulties to access without getting wet.And since it’s a open car park, anybody can just drive in, so security is out of control.

close to others customers need

Staff rude

Like.good hotel

My room was upgraded to suite. Foods and services are very good except one receptionist on night shift that day. I ask for permission to call my husband since i left my room key with him while he was out to buy some goods for our baby. He droped me at lobby and forgot to give the room key. We actually came back from dinner outside.It was after midnight. She not even threw a single smile. I thought i can used the reception phone. But she let me used her mobile phone. Called was not picked up and i asked if can unlocked my room. I have a baby with me.Without even looking at me she shouted to the bell man asked to unlocked my room. The bell man that day was very nice and polite. Not like the receptionist. Not show courtasy at all. Please train her more about customer service. Others receptionist was very warm and polite.

Friendly staff. I stayed 2 nights. But there were some noise in the room. Requested for exchange. They are willing to make it.

There is no proper low level table to put the luggage.This is very basic need of every traveller. Ask to register as Corporate client. By right your front desk should be happy but instead ask me to call in. This service can be improve.

The room service food was delicious but the buffet was so so. Staff were very friendly. I like the Islamic vibe at the hotel. Will stay there next time

Room is very clean.No alcohol drink at lobby bar.

ok and good