Alisa Hotel & Spa
Hôtel à Hanoi
Hôtel 3 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Valeur haut de gammeLe prix de cette propriété est supérieur à la moyenne de la région
Comprend les essentielsCuisine ou coin cuisine, Climatisation, Internet/Wi-Fi et plus
À propos de cet hôtel
Alisa Hotel & Spa
Hôtel tout confort avec spa, à distance de marche de Théâtre national des marionnettes sur l'eau du Vietnam
Outre un spa proposant des soins complets, cet hôtel possède un restaurant et un snack bar/épicerie fine. Le Wi-Fi gratuit dans les parties communes et le parking sans voiturier gratuit sont aussi proposés. Des salles de massage et de soins, un centre d'affaires et un service de conciergerie sont aussi disponibles sur place.
Alisa Hotel & Spa possède 32 chambres comprenant la climatisation, des minibars et un coffre-fort. Les lits sont préparés avec de la literie de qualité supérieure. Une télévision LCD donne accès aux chaînes par câble. Un réfrigérateur et une cafetière ou une bouilloire sont fournis. Les salles de bain comprennent une douche, des peignoirs, des chaussons et des articles de toilette gratuits.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Outre un spa proposant des soins complets, cet hôtel possède un restaurant et un snack bar/épicerie fine. Le Wi-Fi gratuit dans les parties communes et le parking sans voiturier gratuit sont aussi proposés. Des salles de massage et de soins, un centre d'affaires et un service de conciergerie sont aussi disponibles sur place.
Alisa Hotel & Spa possède 32 chambres comprenant la climatisation, des minibars et un coffre-fort. Les lits sont préparés avec de la literie de qualité supérieure. Une télévision LCD donne accès aux chaînes par câble. Un réfrigérateur et une cafetière ou une bouilloire sont fournis. Les salles de bain comprennent une douche, des peignoirs, des chaussons et des articles de toilette gratuits.
Vous pourrez accéder à Internet gratuitement par le biais d'une connexion sans fil. Des bureaux et un téléphone sont également disponibles. De plus, les chambres possèdent de l'eau minérale (offerte) et un sèche-cheveux. Un service de ménage est proposé tous les jours et des fers/planches à repasser est disponible sur demande.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Équipements
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Parking
Blanchisserie
Bain à remous ou spa
Carte de Hanoi
Chambres disponibles
Suite
1 Lit queen-size • 22 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Family Suite, City View
2 Lit queen-size • 38 m²
Capacité d'accueil 4
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Triple Suite, Private Balcony
1 Lit queen-size • 1 Lit simple • 40 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Family Suite, Private Balcony
2 Lit queen-size • 41 m²
Capacité d'accueil 4
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Junior Suite
1 Lit queen-size • 20 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
10.0
Clean room. Nice interior and fast service and respond from staff. Recommended
4.0
Very friendly staff
3.0
The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride.
Overall, It was a good hotel for the price paid.
10.0
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
6.0
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
10.0
Ver helpful staff rooms serviced daily and are a good size handy location
10.0
Nice comfortable beds. Friendly and very helpful staff.
8.0
Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.
8.0
The reception staff will help you with their smiles and kindness. You can walk to the old town, but it's a little far from there, and the street facing the hotel is one-way, so you can escape from the hustle and bustle at night. It's an ideal location for me. Grab to Noi Bai Airport costs around 330K. The water pressure is weak, but not unbearable. A minimum level of cleanliness is maintained. However, it is better not to look under the bed. I also wiped down the closet before unpacking my things, just in case.
10.0
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
8.0
The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
4.0
Very friendly and helpful staffs.
4.0
This property is way past its prime. The staff is lovely though.
5.0
Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
10.0
Good
8.0
Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
10.0
It is close to the Opera House in old town and seafood buffets .
10.0
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
10.0
Lovely staff at the reception desk very charming and helpful
10.0
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter.
Would definitely return.
10.0
Location.
2.0
Condition oh hotel did not match photos at all. Example dirty walls, thin towels, warm and frayed sheets. Even the toilet seat was loose.
8.0
Good location, big & comfortable bed, friendly staff. Do recommend!
5.0
Best spa, amazing massages. Very comfortable and clean. Good location for walking. Wonderful costumer service too.
5.0
The hotel staff were helpful and friendly. The hotel is in close proximity to food stalls, restaurantS, and weekend night market. Ms. Nga was very resourceful and enthusiastic in helping us. She even upgraded our regular family room to a suite without additional cost.
5.0
The hotel receptionist was very very good. She gives good recommendations, booked my airport transfers and massage. She is very proactive and very hardworking. I forgot to ask for her name but she is superb. The breakfast is very good and fresh for a small development like this. I keep refilling my plate!
2.5
We enjoyed our stay at Alisa Hotel and Spa. Nga Moon offered best-in-class service and made my friend and I feel welcomed from the moment we arrived. I’ve worked in customer service for several years and am not always easy to please - I would hire Nga myself if I could!
5.0
We enjoyed our stay at Alisa Hotel and Spa. Nga Moon offered best-in-class service and made my friend and I feel welcomed from the moment we arrived. I’ve worked in customer service for several years and am not always easy to please - I would hire Nga myself if I could!
4.0
The hotel is new, the rooms are clean and comfortable. The property is in a good location, near shops and restaurants and is walking distance to the weekend night market. The staff were friendly and helpful. The breakfast is very basic and the food was mostly dried out as it is was sitting open for long periods. The first room I was put in, 508 - did not have blinds or curtains and the shutters outside were not properly closed. This meant light came in and people could see in. When I alerted them to the issue, I was moved to another room immediately. They dealt with my issue swiftly which was great.
2.5
The manager, Ms. Moon, and her staff took exceptional care of us during our stay. She planned out our 3-day itineraries making sure that we didn’t miss any highlights of Hanoi. Once we got off the Airport taxi, we were greeted with umbrellas and that we stayed dry from the torrential rains. Whatever issues that we came across, her staff would address immediately regardless the time of the day. Our only purpose for this trip to Vietnam was to visit Ha Long Bay and we were disappointed with the tour cancellation due to inclement weather, yet their heartfelt services made up for everything.
5.0
The manager, Ms. Moon, and her staff took exceptional care of us during our stay. She planned out our 3-day itineraries making sure that we didn’t miss any highlights of Hanoi. Once we got off the Airport taxi, we were greeted with umbrellas and that we stayed dry from the torrential rains. Whatever issues that we came across, her staff would address immediately regardless the time of the day. Our only purpose for this trip to Vietnam was to visit Ha Long Bay and we were disappointed with the tour cancellation due to inclement weather, yet their heartfelt services made up for everything.
2.5
In a nutshell perfect and good selection for breakfast
5.0
In a nutshell perfect and good selection for breakfast
2.5
Hotel room size, pool area & services are very good. Do not like the restroom design. The water alway spilled out when shower & floor is alway wet.
5.0
Hotel room size, pool area & services are very good.
Do not like the restroom design. The water alway spilled out when shower & floor is alway wet.
4.0
Location is nearby to old quarter and walking distance to night market and lake..Room is big n cleanStaff are very polite and friendly. Service is top notch
4.0
Location is nearby to old quarter and walking distance to night market and lake..
Room is big n clean
Staff are very polite and friendly. Service is top notch
5.0
Hotel is very conveniently located. The staff was really nice, specially mr. Zohn who was very kind and helpful
FAQ
Combien coûte ce hôtel par rapport aux autres à Hanoi ?
Le prix moyen d’une location à Hanoi est de 38 € par nuit. Cette location est 4 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Alisa Hotel & Spa. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Alisa Hotel & Spa accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Alisa Hotel & Spa?
Nous avons trouvé 6 équipements pour cette location. Cela inclut climatisation, cuisine ou coin cuisine, internet/wi-fi, parking et blanchisserie.
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