I found a bug within my bath towels the AC vents were so duty my spouse kept sneezing my husband is disabled we never pay for parking I was charged this time The AC in. Y room 541 was broken made a very loud noise they moved me to 506 to my surprise as I opened the door there was a man already in this room. Will never stay here again they are short staffed always there is a long line waiting for help or check in

The property was located close to where the convention was being held. The breakfast was good and the staff was very nice.

There were some issues with the elevator that was closed to my room location. There weren’t any towels for the pool and I was told it would take a min to get any . The room did get hot at night even with the air on.

Beds were comfortable. Nice seating areas

Shuttle bus driver at the airport totally ignored my husband who was flagging him down. Breakfast - omelettes great, scrambled eggs were horrible. Waited by the coffee station to put milk etc into my cup when behind me was a man swearing down his phone, when I turned round he was one of the security guards. Not a good representation of the hotel. The room was very dark and we had to put the lights on all the time. The room look tired and a bit grubby

The easy access to both sides of the hotel by elevator.The microwave, frig&counter area for entertaining. The living room was spacish.

There alot of kids in the gym that were under age and just sitting around on the equipment.

It was great.wide selections

It was clean.

This property is dated!

Everything except the parking

Parking expenses

Close to downtown

The hotel is run down.. room’s horrible! Need better section in breakfast menu

The location and the breakfast

The AC didn’t work properly in our room and nothing was done about it. They didn’t believe it and it was too late to book another room.

The location to the airport was great

When I arrived it was a long line of people waiting to check in. One customer service rep was checking people in and answering the phone. The lobby was full of people waiting on service it was horrible. I was in line about 25 minutes before I was helped. Once she got me checked the key did not work. I had to go Back up get in line to get another key. Then I went into the room it was horrible it was Smokey like it was a party-in the room from smoke. I went into the bathroom it smelled like urine the tub had mold around it and rust. I would not take a shower. I had to take my Clorox wipes and put it on the floor and wipe it up with my feet in order to use the bathroom. I had to spray my body spray in the room in order to sleep. I had my own blanket so I put it on the bed to sleep on. It was the worst hotel I have ever stayed in. The only reason I didn’t leave is because I didn’t want to take the chance of not finding another. Hotel in the area because the Braves was playing and everything was booked. I would not recommend this hotel. The next morning before we left at 630 am. We went for coffee and breakfast I would not eat the dining room floor had food on it like it had not been clean from the previous day. I did get coffee only because it was in a disposable cup. I told the receptionist at check out how horrible the room was and she said “oh I’m sorry” that was it.

Excellent location and breakfast

I thought the parking charge was excessive.

rooms are like motels not hotel , they are front corridor with a window . very poor light inside the room , not clean and really horrible

breakfast was poor and the receptionist on my arrival was not so pleasant . it is a motel not a hotel . no restaurant or bar till 5 in the afternoon . no room service . terrible . nothing all around no shops no restaurants

It was roomy for my children and I.

It had roaches and I wasn't fine with that.

The quiet, peaceful, and great food, staff, and pricing.

The pillows were not comfortable at all. I sleep with my head lifted and in the middle of the night they were squeezed.

location spacious staff excellence

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