Our stay of 3 nights was wonderful- our bed was very comfortable, the hotel was very quiet, breakfast was very good with lots of choices. We also had dinner one night in their restaurant and it was very good. The staff all went out of their way to help us when needed. Very friendly hotel

Great property just a 10-minute walk from the city centre! The staff is very nice and helpful, which is a great plus! I was in York for work, and as a girl travelling alone I am always a bit scared when booking new places - although I did not get back after 11 pm any of the evenings, I felt very safe when walking alone at night. The property has a lovely garden outside, and there is a small gym and a jacuzzi (I haven't used any of these, but it's still a great offer!). Wi-Fi works very well. My only issue (which was not an issue for me) was that my room was located on the 3rd floor accessible only by stairs - as mentioned, it was not an issue for me, but if this could be an issue for you maybe it's worth it checking directly with the property, I am sure they will find a way to accommodate your requests!

Excellent location away from the noise of the city but just a few minutes walk to the walls. Parking available. Staff lovely. Gluten free and dairy free breakfast available.

It’s a sweet and nice place. Walkable to York town. Lovely settings and great breakfast.

Luvly hotel with well appointed rooms. Spotless with a really nice vibe about the place. Luvly staff and great location for the city centre. Some nice busy pubs nearby to.

Improper shower booth, water all over the. bathroom. floor, dirty.unchanged bed sheets,

Amazing! Lovely place! Super close to central York but still calm and peaceful when you are at the hotel. Friendly staff and I would 100% stay there again next time I visit York!

The staff were absolutely amazing, very friendly and the room was wonderful. Very clean and comfortable. Home from home will definitely be back again thank you

A lovely family run business, with a beautiful hotel.

Lovely staff , nice large bedroom & bathroom Comfy bed Hot tub a lovely extra Breakfast was hot & fresh and well organised

Great location. Pleasant staff. Comfortable room.

Friendly, helpful staff, great location, fantastic food, the rooms were lovely, we couldn't ask for anything else

Lovely stay, friendly staff. Thank you

Lovely staff and facilities. Room was lovely a quiet, nice and dark to ensure a decent nights sleep.

Like the lactation, comfy bed. But overall was disappointed as book deluxe room to celebrate husband's birthday and expected to have luxury bathroom as stated on website and other extra touches like espresso coffee machine. Was told that only one of deluxe rooms looks like that and is already booked. So misleading information on websites. Should be stated there, as if I have known, I wouldn't booked it as I did it only for that deluxe bathroom

Clean, welcoming, great location

Clean & welcoming.

Stayed to visit family nearby and location was also perfect for walking into the city. Staff were all friendly and helpful, breakfasts were delicious, can’t comment on evening dinner as chef’s day off the 2 nights we stayed but that wasn’t a problem for us. Would definitely choose Hedley House for future trips to visit family. Would say it is more of a guest house than a hotel but that is not a criticism in any way. Our only criticism would be the £14 per day parking charge to stay in the hotel’s small car park. We don’t object to a parking fee but feel this was a little steep.

Comfortable and clean. Didn't eat there but lots of folk having breakfast as we left. Very nice place and handy for getting into the centre of York

Very conveniently located to shopping and historic sights. What was disappointing (and in some ways anxiety inducing) was management’s reluctance to keep the heating on as the temperature outside started dropping to freezing. When we did ask for ad-hoc heating, we were questioned about our plans for the day! After we called a couple of times , they just switched off the phone at reception - making it hard for us to check out early. Recommend sticking to known chains in the vicinity , viz Hampton etc, that were in fact cheaper.

Pleasant enough, staff freindly, breakfast was very nice. Hot tub was out of order Parking in the Hotel car park was £14.50 per night

Beautiful accommodation! Clean, large modern room, well located and great breakfast.

When we arrived our room wasn’t ready. Not an issue. The owner, Greg was kind to take our luggage upstairs while the ladies finished the cleaning. We had a drink at the bar. Although the room was on the top floor and the stairs were steep, we could travel them very nicely. The room was the Viking room#56. Cozy king, cozy room. The bathroom was modern and a good size. I used the gym which I was grateful for as running on cobblestones outside would have been precarious. The breakfasts were a proper English breakfast with many options. The staff were all friendly and courteous. Colleen was so nice and Greg’s dogs; Ty & Coal were a pleasure. Beautiful dogs. They don’t run about but we asked to pet them as we have a dog at home who we missed. The parking was a Kenya puzzle but all worked out well. Like I said, they were very accommodating. This BNB is a short distance to York and attractions as well as many restaurants and pubs. I would stay there again.

Excellent hotel, good sized rooms and bathroom. Very good restaurant, the food was great.

This was a good choice for a reasonable price range and in a quiet neighborhood. It’s a little bit of a walk to the sights and is on an unremarkable street, but the quiet was good, and it’s not too far from the train station. The rooms are big, but they really need updating. If you like having a kitchen, this will be an asset, but the furnishings, bed, lighting are a bit on the thrift store side and older. Staff were friendly and nice. Walls were thin, and we needed earplugs when the neighbors had the TV on.

We love this hotel. Friendly, helpful staff, comfortable room with a large bathroom, wonderful hot tub, excellent breakfasts, and well located for great walks around York.

Lovely place to stay

Lovely breakfast & parking onsite very handy

We were very dissatisfied that they were doing work to the backyard, it was noises from 8am, loud. Walking to the hot tub was like going through a building site, wish we were made aware before booking. Very dated really rooms, looked nothing like photos. Breakfast was good. Service not bad ok

Wonderful boutique hotel. Amazing staff, comfortable room and fabulous location. Really impressed throughout, can’t wait to revisit when the outdoor area is complete. Highly recommended

An absolutely amazing stay, clean room, conscientious staff who were kind and as helpful as could be! They were great with my daughter and we will definitely return!!!

Fantastic location, great hosts and staff. Very comfortable room and facilities. Lovely dinner in the restaurant and excellent breakfast. Would stay again if I’m York.