Property and rooms are beautiful and the pantry with snacks was handy with a toddler! Our room unfortunately had a leak through the ceiling on the first night, and all staff were amazing helping us sort it (thankfully we didnt need to move rooms). The girls on reception and manager were all welcoming, couldn't recommend the hotel enough. We will be staying again on our next visit!

Really great hotel, wonderful quality. Very nice and helpful staff and a great location with a short walk into town. Would recommend and will stay again

Loved the place. Very close to the Kirkminster and walking distance to all the important sites. Hotel parking was arranged, but ended up being excruciatingly tight. Almost unworkable.

Everything about this place is wonderful. The room was beautifully decorated, very comfortable and clean. Breakfast was lovely. Really loved the pantry - such a nice place to get a treat. All in all would highly recommend this hotel.

The hotel looks stunning from outside and whilst the common areas are small, they are beautifully decorated in a way similar to The Pig chain if you know that (quirky). Our room wasn’t that big and whilst the 4 poster bed was very comfy, it almost crowded the room too much. The tea and coffee machine was housed in a dolls house and on the landing was a ‘pantry’ where you could help your self to drinks and snacks. Again quirky and smile inducing. There were a few things in the room that needed fixing after 1 night so our overall feeling was that whilst a lot of attention was given to decor, some obvious things were overlooked, eg those broken items and no instructions on Wi-Fi, how to work the heater etc. We only had breakfast there but not dinner as the menu was quite limited and also a little unusual/not to everyone’s taste

excellent service. very comfy. we loved.

Lovely stay, really enjoyed breakfast and the pantry.

An excellent base for exploring York. A really very good boutique hotel presented in a very good condition. Our room was excellent, very clean and exceedingly comfortable. I would definitely stay here again.

Friendly nice felt treated

This is a great hotel with wonderful staff! If you are traveling with children, I highly recommend the suite, comes with all kinds of fun activities for kids.

Wonderful stay. Loved the vibe and snack pantry. Would definitely visit again.

We stayed here after a long travel day from the US and it was the perfect rest spot. The bed was so comfortable and the property was so quiet. It's just a short walk from a ton of restaurants and shopping which we loved exploring the next day.

The hotel is beautiful, rooms very cozy, and they go way above and beyond for kids, which really made our stay special.

Really enjoyable hotel. Multiple ways to walk into town. Along the road, through the museum gardens or along the river. Great location, great ambience in the hotel.

The hotel was lovely with well thoughtful facilities to cater for families. Breakfast was yummy but dare I say slightly over priced. Dinner at the pearly cow was also delicious and the service was fab, although on checkout there was a 12.5% service charge on the dinner bill and also on the drinks bill from the bar (baring in mind it was one drink I thought that was steep) That being said I would recommend the hotel for staycations in York the location worked perfect for us.

Beautiful hotel with all the amenities you could need. Only negative was our room was on reception floor and was noisy from 5am.

Great little hideaway within a short walking distance of the city walls. Record player and access to records harks back to a nostalgic era. Room (number 15) was a fair size with a great bathroom and accessible to the lift. The pantry was stocked with goodies that you can access at any time. Limited parking but if you book early not a problem. First stay but won’t be our last

Chic, well designed room, very clean. The hotel is close to the city center but far enough away that it’s quiet. Lovely restaurant and bar with good food. I’m hoping to come back here on another trip soon!

Fantastic hotel, such a comfortable stay can not wait to go back.

Wonderful, elegant and charming place to stay. Very laid back, lovely staff.we had everything we needed. Perfectly located for exploring York.

Really friendly and helpful staff, beautiful old building and great location, only 5-10 min walk from shops, etc. Old building means floors are creaky so you hear a lot of noise when other guests/ staff move about the hotel, in the early morning. On site car parking which meant we could leave car for duration of our visit. (pre booked) Some nice features like pantry, bath and shower in en suite, record library, Roberts radio in room. Would come back and stay again!

Lovely hotel in a great area and staff fantastic. Downside is the walls are really thin so it’s not very quiet!

Lovely hotel, great location in walking distance to York. Excellent service and and nice touches like vinyl player and free pantry!

By far the best hotel I have stayed at in the UK. Bit on the pricey side, but easily worth it. Accessible location, wonderful amenities, had a great nights sleep and a wonderful time in York. Staff were very friendly, even gave me a few sightseeing tips. I just wish no.1 had more locations all over the UK!

This place is absolutely stunning. Yes it’s pricy but the staff, the service, the room, it’s absolutely worthy! Thank you all who made this an incredible stay. This place is fantastic.

Beautiful hotel in a quiet location with easy access to the centre of York. We received excellent service throughout our stay and thoroughly recommend the breakfasts and afternoon tea. Every detail has been thought of, from the pantry to record players in the rooms. We really enjoyed relaxing in the bar with some lovely cocktails and can’t wait to return. Thank you!

Fantastic stay at the hotel, would not hesitate to go back there. It does make other hotels seem a bit dull and unexciting.

Lovely stay, booked last minute and everything as expected.

What a beautiful hotel - extremely unique and special. The staff was wonderful and friendly, and the spa and restaurant were both excellent. I would definitely come back

One of the best hotels I have stayed in. Pretty much perfect. Highly recommended.

Charming bed and breakfast short walk to the walled in City of York. Great shower. Bed wasn’t comfortable.

Loved No1s aesthetic, friendly staff, and of course the pantry (these extras really count!). We have stayed at a few pet friendly hotels and with a £25 per night fee (not per stay as stated on Expedia) to stay with our dog, I think a proper dog bed and dog shampoo & conditioner could have been provided. We had these provided at other hotels with lower dog fees. The dog treats were a good touch though! Another thing that could have been improved is the level of cleaning in the room and bar areas. Expected higher attention to detail at this price point.