Staff was very helpful but this being our first time my wife and I didn’t know what to expect but heard it was great hotel. For the price we spent the room was very basic but the very kind receptionist upgraded our room when we spoke to her. The new room was a suite but again very basic, A/C did not work at all, shower did not drain the water so we showered with water up to our ankles. Live and learn but unfortunately would not recommend.

Staff was very helpful but this being our first time my wife and I didn’t know what to expect but heard it was great hotel. For the price we spent the room was very basic but the very kind receptionist upgraded our room when we spoke to her. The new room was a suite but again very basic, A/C did not work at all, shower did not drain the water so we showered with water up to our ankles. Live and learn but unfortunately would not recommend.

I have mixed reviews because I love Zaza hotels but there are a few issues with this location. The room I booked was small with rolled, old carpet and outdated furniture but the lobby was very nice. The service and hospitality was great everywhere except the bar. I had to flagged down the bartenders any time I needed something and felt like they really didn’t want to be there. It wasn’t busy and several people were having to wave and beg for attention. I still would return because I love the hotel line but will probably dine and drink elsewhere.

I have mixed reviews because I love Zaza hotels but there are a few issues with this location. The room I booked was small with rolled, old carpet and outdated furniture but the lobby was very nice. The service and hospitality was great everywhere except the bar. I had to flagged down the bartenders any time I needed something and felt like they really didn’t want to be there. It wasn’t busy and several people were having to wave and beg for attention. I still would return because I love the hotel line but will probably dine and drink elsewhere.

Very stylish and comfortable hotel with attentive service. Great pillows and a nice welcome platter of fruit

Very stylish and comfortable hotel with attentive service. Great pillows and a nice welcome platter of fruit

Great historic hotel in museum district.

Great historic hotel in museum district.

The room was very warm no matter what temperature we set the ac too

The room was very warm no matter what temperature we set the ac too

The hotel itself has a great Vibe and as part of the museum district has great art. Front desk support is lacking tremendously. The restaurant is also lacking tremendously. It is overpriced and the food is mediocre. They do up charges on your drinks without telling you. Not cool.

The hotel itself has a great Vibe and as part of the museum district has great art. Front desk support is lacking tremendously. The restaurant is also lacking tremendously. It is overpriced and the food is mediocre. They do up charges on your drinks without telling you. Not cool.

Always a nice comfortable stay at the ZAZA.

Always a nice comfortable stay at the ZAZA.

Great facility but our room was not very much sound proof, so we have heard the noise from the room next door.

Bed,pillows, and sheets were very comfortable. Room was quiet other than a few ambulances at night. I was bothered by the nightly knocking on the door by hotel staff to give out “free cocktails”. I just wanted to sleep in peace. My baby was also asleep. The front desk staff, valet, and bellman were very helpful in getting all my items in and out of my car. I wish there was a quicker continental style breakfast offered. Good proximity to museums and attractions.

Bed,pillows, and sheets were very comfortable. Room was quiet other than a few ambulances at night. I was bothered by the nightly knocking on the door by hotel staff to give out “free cocktails”. I just wanted to sleep in peace. My baby was also asleep. The front desk staff, valet, and bellman were very helpful in getting all my items in and out of my car. I wish there was a quicker continental style breakfast offered. Good proximity to museums and attractions.

It was amazing a lot of art ✨🩷

Always such a nice stay! Excellent rooms, friendly staff and great food and drinks.

Always enjoy staying here

Very nice hotel , enjoyed the pool area and good food

Very nice hotel , enjoyed the pool area and good food

great location, nice pool

great location, nice pool

There was a musty smell to The rooms. Otherwise they were very comfortable , beds and towels very nice. The free coffee in am could have been greatly enhanced had you had some pastry or croissant available. At least on weekends.we enjoyed our stay .

There was a musty smell to The rooms. Otherwise they were very comfortable , beds and towels very nice. The free coffee in am could have been greatly enhanced had you had some pastry or croissant available. At least on weekends.we enjoyed our stay .

Great stay as always

Great stay as always

Great place to stay next to the Art Museum, restaurants, walking trails, metro and more.

The room advertised & the room received were not the same. Got moved to another room that was so dark. It was nicely decorated, but so dirty. Larger space, AC was broken and it stayed at 76° in the room for the first night. By the highway, felt loud and like the door wasn’t closing correctly so a little dirty. Next day we get moved to the amazing suite I paid for. Although it was good, it was dirty, robes smelt like smoke, and bathroom was dirty. Got my truck from valet only for part of my windsheild to be cracked. The manager on site couldn’t help, the general manager didn’t help either. Blamed me for the damage but the vehicle’s tag said no prior damage. It’s a ford. I would know if my windshield was cracked before my arrival. Waiting for claims to get back to me. The in room dining menu is limited and they prohibit outside food. Weird for anyone who may have allergies to do such a thing but oh well. The property manager left a nice bottle of champagne for the room switch issue, that’s great but I’m sober and paid way too much for the hell of a trip I had. I won’t be back.

The room advertised & the room received were not the same. Got moved to another room that was so dark. It was nicely decorated, but so dirty. Larger space, AC was broken and it stayed at 76° in the room for the first night. By the highway, felt loud and like the door wasn’t closing correctly so a little dirty. Next day we get moved to the amazing suite I paid for. Although it was good, it was dirty, robes smelt like smoke, and bathroom was dirty. Got my truck from valet only for part of my windsheild to be cracked. The manager on site couldn’t help, the general manager didn’t help either. Blamed me for the damage but the vehicle’s tag said no prior damage. It’s a ford. I would know if my windshield was cracked before my arrival. Waiting for claims to get back to me. The in room dining menu is limited and they prohibit outside food. Weird for anyone who may have allergies to do such a thing but oh well. The property manager left a nice bottle of champagne for the room switch issue, that’s great but I’m sober and paid way too much for the hell of a trip I had. I won’t be back.

Thoroughly enjoyed everything about our stay at ZaZa . My daughter, teenage granddaughters and I had a fun girl’s weekend shopping and attending a concert. Loved the morning Butler’s Pantry on each floor from 6-10 am where we could get fresh, great coffee and light snacks!