Hotel Ixchel has the best location in Isla Mujeres. This hotel is situated right in front of the most beautiful beach in Isla, Playa Norte. The staff members were very friendly, and they all tried their best to accommodate to our needs. The price we paid for our room was very reasonable, and the bar had delicious drinks. The food at the restaurant was very good. This was our 4th time staying at Hotel Ixchel, and we are looking forward to many more times 😊

Love staying there. The staff is always friendly and helpful.

The staff at the hotel is amazing, from the front desk to servers to maintenance! The rooms were okay. Nothing special and definitely needed updating. The food at the hotel was pretty good. The two pools were nice but one was too warm and uncomfortable to swim in. The other pool was better. The staff accommodated all requests we had and everything went great!

The staff at the hotel is amazing, from the front desk to servers to maintenance! The rooms were okay. Nothing special and definitely needed updating. The food at the hotel was pretty good. The two pools were nice but one was too warm and uncomfortable to swim in. The other pool was better. The staff accommodated all requests we had and everything went great!

Martha the receptionist was incredible helpful and friendly. The hotel is excellent. The location beautiful

Martha the receptionist was incredible helpful and friendly. The hotel is excellent. The location beautiful

Loved the beach and the staff !

Loved the beach and the staff !

Absolutely fantastic stay, spacious family rooms with great ocean views… very friendly staff and extremely helpful and accommodating.. great location to walk to all shops, bars and restaurants… would highly recommend this hotel. 5 Stars

Absolutely fantastic stay, spacious family rooms with great ocean views… very friendly staff and extremely helpful and accommodating.. great location to walk to all shops, bars and restaurants… would highly recommend this hotel. 5 Stars

I booked a two-bedroom suit at Ixchel for myself and four boys, 17-20. I was blown away by how big and beautiful it was! It was an actual apartment with a huge open kitchen and living room, beautiful bedrooms and bathrooms and balcony. There was even a beautiful wood dining table on the balcony. My only regret is that we’re were only there for two nights so didnt really take advantage of the kitchen and dining area. The other great thing about this hotel is that it is only steps from the beach with pant of lounge chairs and umbrellas. When you go to beach the wonderful staff is there to open the umbrellas for you and provide menus to order drinks and food if you want. And the beach is incredible! The worst thing I can say is that my bed was hard and uncomfortable. But that was just my bed. The beds in the other room were better. Thank you Ixchel!

I booked a two-bedroom suit at Ixchel for myself and four boys, 17-20. I was blown away by how big and beautiful it was! It was an actual apartment with a huge open kitchen and living room, beautiful bedrooms and bathrooms and balcony. There was even a beautiful wood dining table on the balcony. My only regret is that we’re were only there for two nights so didnt really take advantage of the kitchen and dining area. The other great thing about this hotel is that it is only steps from the beach with pant of lounge chairs and umbrellas. When you go to beach the wonderful staff is there to open the umbrellas for you and provide menus to order drinks and food if you want. And the beach is incredible! The worst thing I can say is that my bed was hard and uncomfortable. But that was just my bed. The beds in the other room were better. Thank you Ixchel!

Great location. Hotel rooms need updating. Front desks staff can be more nicer.

Great location. Hotel rooms need updating. Front desks staff can be more nicer.

An average property. Room cleaners were good and cleaned thoroughly daily, but overall, nothing special. The pool is very small and extremely hot, definitely needs a chiller installed, was not able to enjoy or relax. The beach was clean and the water/seabed was free from stones and grass.

An average property. Room cleaners were good and cleaned thoroughly daily, but overall, nothing special. The pool is very small and extremely hot, definitely needs a chiller installed, was not able to enjoy or relax. The beach was clean and the water/seabed was free from stones and grass.

Everything about it was beautiful, friendly, clean and gorgeous beach

Everything about it was beautiful, friendly, clean and gorgeous beach

Beautiful beach..

This property is beautiful!! It was clean inside and out. Staff was amazing. Pepe at the front desk always went above and beyond. I would recommend this place to everyone. We had an excellent vacation!

This property is beautiful!! It was clean inside and out. Staff was amazing. Pepe at the front desk always went above and beyond. I would recommend this place to everyone. We had an excellent vacation!

Great place to stay

Great beach

Great beach

Authentic Mexico but felt safe!!

Authentic Mexico but felt safe!!

Amazing stagf

Amazing stagf

Location, location, location - right on Playa Norte which is the most famous beach in Isla Mujeres. Yes, it is a busy area, but if you want to be 'in the thick of things', this is a great place. Great staff. Very friendly. Only a hundred yards from Hidalgo (the 'main drag') of restaurants, etc. So much to see and do in such a small area. Rented a golf cart from the place on site and had a great time around the island one day. Went 'whale sharking' with Jasmin Tours (can't recommend them strong enough). Had a great time in Isla.

Great

Great

Fantastic location right on Playa Norte. Easy walk to lots of restaurants (100-200 yards). Of course it is in a busy area. Great place to spend a vacation in Isla.