the location was amazing

the midnight staff

Clean, well kept

The fact that they outsourced their parking to a 3rd party to squeeze more profits. You literally need to pay 15 dollars every night to park in a hotel in an area that doesn’t have any parking issue.

It's a very nice, clean and wonderful place to relax. We had a wonderful time here

Bartender had no idea how to make drinks, food was as of you were eating at Costco and served on a paper plate, no creamer for coffee and was to have a breakfast included, but there were three things on their menu that you could chose from. A continental breakfast would’ve been better.

Hotel is very close to the airport.

No shuttle service after 22:00. Taxi from airport to hotel was 20$. Bar was closed at 24:00. No room service available. Very disappointing after a long flight. The noise in the room is high, you hear every aircraft taking off. Sound insulation very poor. Breakfast very rudimentary. Overall way to expensive for what you are getting. Their location alone cannot justify the price tag.

Check in rapido

El lavabo no se iba el agua No hicieron la limpieza

Room was large. Bed was comfortable

Sink was slow to drain, shower was handicap and water rolled all over floor of bathroom, no trash shoot on floor

The Aloft was an excellent choice for a stop after arriving late into Phoenix airport. The shuttle picked us up and had us at the hotel within 10 minutes of our call. Check in was swift and staff very friendly. The bar itself was small, but one could take the drinks all around the lobby and pool area, making for a very relaxing decompression after a long day of travel. The room was comfortable and well equipped (minifridge, microwave, safe, charging ports, and more). Comfortable bed and bathroom too. I Highly recommend the Aloft if staying close to the airport is part of one's plans.

There is very little to do in the immediate area. But that is to be expected for an airport hotel isn't it? But this hotel will keep you comfortable until time to move on.