This hotel was everything a traveller could wish for and more.

They did not provide the included breakfast. Informed us at check in that breakfast would be €50pd. When we showed them evidence that it should be included (after two days), they did nothing to compensate.

Hotel muito bem localizado, na principal avenida de Lisboa. Quarto muito confortável e com muitas facilidades novas e em perfeito estado de uso, como cafeteira, secador de cabelo, frigobar, etc. O restaurante e o bar do hotel também são impecáveis, tanto do ponto de vista dos produtos que ofertam, como do atendimento gentil dos funcionários.

Location is good for a walk around the city and easy access to Metro. Room is clean and Staff are very gentile and kind for all guests. We can feel 5star service and hospitality.

None

Localização excelente

Pequeno almoço pouco variado para um hotel de 5 estrelas e sem grande qualidade, apenas 2 tipos de fruta sendo que uma delas era de lata.

Excellent location! Staff were very accommodating.

great place right in the heart of lisbon. awesome place to stay. very high end but not condecending. lovely staff. Will stay here again.

nothing really..maybe the 25 euro breakfast could be a bit cheaper.

Staff were friendly and hotel was lovely.

Shame roof top bar was closed 2 evenings.

Muito confortável

Chuveiro

The staff were extremely accommodating and helpful, the rooms were clean, beds comfortable, and breakfast exceptional.

The hostess at breakfast could be a little bit more pleasant...

Localização

la posizione, la stanza e la colazione abbondante

Instalações e localização excelente

Suíte excelente

Não tenho nada a reclamar

O Hotel é maravilhoso. Excelente localização. Funcionários bastante atenciosos.

Gostei de tudo

We never ate breakfast at the hotel during our stay, so we can´t rate that. The location is very convenient for the Av. de Libertade, Baixa, Chido and Rossio (and surroundings). Nice gift of wine and cakes for a birtday occation.

There were only 2 little things: The bar wasn´t staffed for around 10 min. one night, and once the ddorman wasn´t attending to his duties (he should have been stationed at the door, on the llokout for our taxi).

Qualidade da cama

Televisão sem internet,

El room service es una vergüenza

Netjes schoon

Personeel was behulpzaam. Als je iets vraagt gelijk actie ze staan voor je klaar je voelt je niet echt goed

tout

Excellent location, lovely decor.

Nothing

Localização

O serviço não se mostrou com a qualidade de hotel 5 estralas. Camas,antipatia dos funcionários,garagem.

Da localização, limpeza, pequeno almoço.

staff is very friendly and accommodating! good location and elegant.

The bed was comfortable and the room a reasonable size (once we moved).

The hotel has a 5* reception area but once you arrive at your room the experience drops to 2*. Unfortunately the room rate stays at 5*. Took ages to get a working ´fridge. Room service was less silver-domed trolly; more Deliveroo.

Localização, acomodação e limpeza… café da manhã excelente

Segunda vez que passamos esse transtorno no check out, a diária vence ao meio-dia, 11:30 os cartões de acesso ao quarto não funcionam mais , inadmissível

tudo

nada

One barman was very kind, the other one can learn from him how to be friendly. Big credits for him! He was new ~working for 2 months