The food was good! Staff was attentive and accommodating.

Nothing!

Beautiful, very clean house, in a great location. Close to the bus or walking distance to the heart of York. The room was very spacious, beautiful and clean. Huge and very comfortable bed. Beautiful and very clean bathroom. The service was very nice and helpful.

After entering the room, we felt an unpleasant smell of bleach, which disappeared a few hours after opening the window. The room was quite warm and stuffy. A fan would be useful.

Lovely hotel in quiet street. Super helpful staff. Room was cosy with a fab bathroom.

Nothing.

I whole experience was exceptional

Nothing

The property was lovely, warm and spotlessly clean. The room was beautiful and very cozy.

Nothing. Everything was perfect.

O hotel fica numa região super tranquila de York, ao mesmo tempo fácil de chegar ao centro! O quarto era bem confortável e grande, amamos o cuidado em deixar biscoitos, café, chá e chocolate no quarto! As funcionárias eram muito simpáticas e gentis! Amamos tudo!

Lovely hotel, polite staff. The bed was very comfy, and the location is perfect. Nothing was too much trouble, even left us 2 bars chocolate on our door handle 🥰 .. Will definitely come back.

The only thing I can say is the bathroom was a little small, but I guess things like that can't be helped 🤷🏻‍♀️ .. other than that, there was nothing to complain about.

The Bed was comfortable and the room was cleasn

This is more like airbnb than a hotel, not manned after 6pm and just leave your key in a bowl when leaving. Except the two minutes when we first arrived we did not see the staff at all. The room description is a bit misleading to what you actually get. In the description the room says garden views and wine /champagne in room. Our room had street view, no wine/champagne. Also no food or drink is allowed in your room, unless bought on the property, which there is no facility. The shower in our room was really bad, you got about a minute of hot water before it went cold and lost all pressure. Also, the ceiling in places in the room was very low, im 6 ft and during the night i smacked my head and back. Personally i do not think the £185 i paid was worth it, especially when the same room the next night is £80. Overall we were left a little disappointed as this was a trip for a wedding anniversary and did not feel we got what we paid for. We would not recommend this place at the top end price and wont be stopping again.