We arrived in York earlier than planned and the hotel staff allowed us to check in a couple of hours early which was really helpful! The staff were very warm and welcoming throughout our stay! We stayed in a Deluxe room which felt so luxurious and spacious when we walked in. I was in awe of the wallpaper and enormous stand-alone bath. The bed felt like a giant squidgy cuddly marshmallow which made a good night's sleep a breeze. Breakfast was delightful. We both ordered the full English which was perfectly cooked and the perfect portion. The breakfast buffet was also perfect as there was good variety and presented so prettily. The dining room, bar and lounge area were very cosy and clean. They have an impressive wine list. I had their alsace reisling was lovely and chilled perfectly. We would 100% stay here again! A great thing about this hotel is that whilst it is only a short walk (took us just over 15 minutes) into the city centre, it is on a much quieter road which is a nice escape from the hustle and bustle after a day of exploring York.

There was nothing we did not like!

Very friendly and helpful staff. Lovely scent through the hotel and in rooms

The website shows example of rooms and lists what they contain, the only difference between Classic and Deluxe being the size, with the latter at 300sqft. It highlights the beautiful grade 2 building . We booked a Deluxe as one of few hotels with really big rooms. But was quite cramped, dark and noisy from traffic. It was in a modern building annex next to the main, grade 2 building. The main problem with this is the lack of transparency with what you're booking in terms of the size and being a separate building, you don't feel part of the hotel as enter annex from outside via it's own door, so wouldn't naturally visit the bar, lounge, chat with staff etc.Why not say this when choosing rooms as some other hotels do, and ideally show photos of the specific rooms so can choose. I mentioned we weren't happy with the room after the first night and they were happy to move us to another room in the main building. Much bigger, lighter and quieter - just highlighting the difference, hence my point. Gave a 6 but if all rooms similar to second, and in main building would have given an 8

Location

Bar staff

Its in the name - the Hotel du Vin group has hotels with a focus on good food and wine - dinner bed and breakfast deal with an evening meal to match any good French bistro style restaurant you'll fine in England

Can't think of anything we didn't like - you'd have to be very picky to find fault with the Hotel du Vin in York

Comfortable rooms, lovely public areas and great food in the restaurant.

Wildly expensive parking at £15 per night. Some confusion among staff about charging for our dog and over vouchers for foregoing room cleaning

Nice decor, on site parking

Very helpful staff , clean comfortable room , lovely surroundings

Breakfast was too expensive

Our room was in the 'new' block/annexe. We were so impressed with it. Really comfy bed with delicious duvet cover and soft pillows. Glasses (not plastic) on the tray and the bathroom, with complimentary water every day. The bathroom gel, shampoo etc smelled delicious. Sweet cleaning lady, we left her a tip as we were so pleased. Had two excellent breakfasts and two dinners - all very good with very nice staff. Several different areas to sit and have a drink or just relax. Good bar, the House Red is excellent. Free parking at the back. A lovely stay.

Ashtrays outside the main doors/side exit would be a very good idea, and would avoid people leaving cigarette butts on the paving or in the flower beds. There is a designated hut for smokers but as it was raining all the time we were there, I suppose people didn't want to walk to it....