The unit itself is in great shape, nicely renovated .

The location and entrance to the parking lot are tricky to find. As a result gaining access to the parking is a bit of a nuisance as you need a key fob, which is located inside the lockbox on the unit door. Receiving emails while on the road a few hours prior to arrival makes things a bit stressful. The unit and communication appears to be managed by a third party and as a result - no comm occurs other than electronic. There were no written welcome instructions provided for any of the devices/appliances so you are on your own. Each of the 3 bathrooms only had one partial roll of TP and the towels are scarce. But overall the unit is quite nice, it’s the details that are missing.

The apartment is very spacious, clean and modern. It has a lot of light. It is perfect for a large group or a big family travelling to Lisbon. It is very conveniently located near supermarkets and the metro station. You can quickly get into the city, to the train station Roma-Areeiro in order to go to Sintra as well as to the airport.

Initially there were only towels for six people while we were seven. After asking, we got one more bath towel but no hand towel. There were no floor mats in the bathroom, so it was very slippery. I asked if we could have some but we didn’t get any. The toilet paper provided was minimal, three rolls for seven people. You are required to bring the trash down to the garage on your last day, but I think that should be done by the cleaning service. What worried me was that, in addition to paying the full price for the entire stay, you are required to also pay a deposit of around 20% of the booking price, otherwise you're not allowed to enter. I've never seen such a practice at any other hotel or apartment rental. The deposit is not blocked on your credit card like when you rent a car, but you have to transfer it to their bank account and so you have no guarantee that they will return it. They say that they will return it within 1-7 days. In my case it took 10 days until they returned it and after I had sent them a reminder about it. What I found the most irritating, though, was the whole communication with the owner, which happens entirely via the chat function in booking.com. It consists of a lot of long automated messages, which makes everything feel very impersonal. E.g., they address you with the general "dear Mr/Ms", they contain general information that doesn't apply to you, and you also get messages like "please pay the city tax", but they don't say how much, because the message is general and not specific to you. This made me feel like I’m talking to a machine. Their messages were sometimes also rude. When I asked for something, they’d say “I already told you that” or “yes, it seems you don’t understand”, etc. Generally, what I didn’t like is how impersonal everything is. You never meet anyone, there are no photos, messages are all general. I felt like the owner cannot be trusted. Would I really get my deposit back?

The manager of the property had left vouchers to use in the cafe on the ground floor where we got discount on breakfast roll and coffee. The cafe owners are very friendly, a great start to the day! We were near the metro and train station plus the bus to the airport is at our front door, great when we had big cases.

It would be great to have a bath mat on the floor of the bathrooms to step out of the shower.

Super spacious, very clean and great contact with the landlord. There was some maintanance in the building which resulted in lack fo electricity on our last morning. Landlord proposed late check out so that we could take showers in the morning. Very friendly!

Everything was cool

just improve the check in

check in

I liked pretty much everything; clean spacious apartment, good sized bedrooms, great and very attentive host, lovely neighbourhood and metro station round the corner.

Uncomfortable mattress on the roof top bedroom

Add maps for the transportation etc

The Apartment is great, we were 8 people and we had plenty of space; rooms are comfortable and acommodate 2 people on each easily; kitchen is not very big, but very well equiped, and has a small laudry separated from the kitchen, which is great and not very common in Portugal.

You can access the building directly from the parking space, but there's no indication of which elevator to take from there - and the building is really big, so when we first got there we took the wrong elevator and ended up at the wrong apartment. My tip is to get the elevator to the ground floor, and then go from there. It's also charged 10€ per car u park, and u pay in advance - thing is I paid 20€ for 2 cars but only parked one, and never got my other 10€ back... so pay attention to that when u book it, only pay for 2 cars if u're absolutely sure u're gonna use both parking spaces.

very clean and nice house

some homeless are outside of the building

Modern building with nice furnitures

Check-in with prepaid deposits but cannot see the landlord if you don’t pay for it

The place is fantastic with excellent and easy access to the public transport. Quality of the furniture, size of the rooms, facilities and the overall vibe of the place was great. The entrance to the building gave a sense of security and quite a few shops nearby to buy small stuff like grocery etc. Overall would definitely recommend and great value for money with quality.

The place is great, we (7 pax) stayed at the apartment more time than expected because of the weather outside but we really enjoyed our time inside. Metro station is less than 2 minutes walking from the building. It's very clean, spacious, room upstairs is perfect, living room is big enough as well and a high level of comfortness because we slept like babies. Kitchen comes with cutlery, cleaning items and even filters for coffee machine. Directions we got about self check-in were clear and concise. If you want to add an extra you pay for it, like 10Eur for each parking spot.

- Perhaps 300 euros as deposit is a big amount of money, but since you respect and leave the apartment as you found it, there is no problem. 72 hours after our check out we got deposit refund. - If you are looking for a lively area, stay more downtown because this is more a residential one.

Great spacious apartment close to Lisbon's center, suitable for 2 families or a larger group of friends. Clean, comfortable, well equipped, on site parking which is a huge plus, no contact key collection and in close proximity to supermarket, bars, restaurants. Metro and bus just in front of the building, cafe downstairs (with breakfast discount for guests) and the host is nice and super helpful/responsive.

A coffee machine would have been much appreciated by us as we are super early morning people when nothing around was open. Also a 2nd key would be useful for larger groups that might not have exactly the same schedule

Everything was great Super easy check in and out. We were provided very detailed instructions . We would love to stay here again.

I had to ask for arrival details, how to get in, where the wifi was etc. Not proactive BUT... very responsive when I had questions. NO COFFEE MAKER / NESPRESSO MACHINE TO BE FOUND.

What a great property! Clean, spacious and in a great location!

location and size of the property

the shower, the water comes out

The location was good. Lots of eateries and convenient shops around. The staff member who checked us in was friendly and helpful. They were kind to let us keep our luggage after checkout for a few hours. Will return.

That there was a lot of space. Easy to use the subway to get to the city center.

modern and nice apartment. Great location close to metro, bus station just in front of the building. Helpful host.

It is hard to find anything as we were satisfied there. The only thing that would be highly appreciated is air conditioning- but for your stay it’s solved already

The great treatment and attention.

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Good size rooms

Owner didn't return full deposit and didnt give a reason. Ignored my WhatsApp messages