Expect no replys or response from the hotel, even u call morning afternnon or at night,

Parking to expensive £17 per night

Everything was perfect. No issues whatsoever

Really clean hotel, pleasantly surprised just how nice the hotel was during our stay. Thanks so much! Will definitely stay here again.

The hotel it’s self what lovely for the one night. Downfall was the AC in the room was super noisy.

Pretty good overall. Room small but clean

We stayed for one night and was exactly what we needed. Very nice powerful shower and comfy bed. Staff managed to sort out a promotion for free parking too. Would recommend

room was average : new bathroom, bedroom ok with a comfy bed and good furniture but carpet stained in places, holes in the wall where the locker was changes not filled, paintwork a little faded. Diner : i had ramen : overcooked meat, not enough soup and vegetables, excess soya which made the soup undrinkable. Maybe i have been unlucky at it was the last 30min of serving, dessert overpriced for the quantity. swimming pool : small but good enough to swim, good temperature, shower broken-down, sauna / hammam : one was unusable (broken-down). check-in : ok check-out : supposed to be at 12pm but at 11.30pm the room's card stops to work so you have to go back to the reception to reactivate it.

The service in the restaurant on our first night was extremely slow. There weren’t sufficient waiting staff or in the kitchen. The most disappointing part of the stay was the thinness of the walls and the fact you could hear everything from the room next door for a disturbed night’s sleep.

Nice pool, sauna, comfortable clean room

The steam room not working and the sauna room very small and was crowded with noisy people, the car parking slots were very narrow, i couldn't park my car.

We would definitely return to the Mercure Sherwood and generally we had a very good one night stay. However I just can't quite give 5 stars. There was a Nespresso machine with 2 espresso cups and 4 pods (2 regular and 2 decaf) and 4 sachets of Nescafe Original (2 of each again) but just 4 sachets of milk. Seems to be 2 extremes but then not enough milk. Also, no biscuits! An own goal. Then there was the £12 overnight parking fee. Not a huge amount of money but not a cost I was expecting. Be wary of the cocktails. They may be on offer and taste great but the ice cubes went higher than the rim - 2 big sips and you're done. But, everything else was excellent. Staff very friendly and helpful, room was quiet, spotless with a very comfortable bed and pillows. The location is very good and just a short drive from town. The pool and sauna was very relaxing but bring a padlock for the locker - doesn't everyone!?

Nice hotel good location for visiting Nottingham not far from town centre

Very tired hotel - cover missing from shower knob generally not great - parking £12 which hadn’t realised (maybe my own fault but not made clear) staff not friendly

Initially the room given was small but after some discussion with reception they sorted me with another room - which was important as my husband had a recent heart operation and felt claustrophobic. Thank you very much !

It was just an okay stay where the hotel could've improved on its service. We stayed for 8 nights, and I believed the parking should've been complimentary. Although the parking was waived in the end, the hotel requested 4 different emails to add to their Accor email list. The Classic Double Room was too tight for a couple and luggages for 8 nights. There was no mini fridge, iron and ironing board in the room. The mattress was a bit soft for our liking and we requested for a firmer mattress, none available. The housekeeping managed to change to a newer mattress, however it was still soft and we did not get restful sleep as anticipated. Dining at the restaurant is not chargeable to the room and you have to settle the bill there unless you inform the front desk and they will take a credit card guarantee which was not explained to us upon check in.

Couldn’t fault the service. Easy check in. Cocktails at the bar were excellent value and the bar staff were very friendly. We had a problem with the air con but the management were very quick to sort it for us. Breakfast in the morning was absolutely delicious. We will definitely be coming back here again.

Tired and shabby, with an aircon that was leaking and dripping all night, so carpet wet, building really worn, tiniest room ever, never going back

It was a decent hotel to stay at. No real wow factor. Only spent one night there so mot much feedback to give.

The Hotel is conveniently situated just outside Nottingham city centre. Check-in and and out was fine and all helpful. The room itself is very small, and does not really function well as a bedroom/workspace. the bathroom is also small but functional with good shower. The room is so small that the double bed fits in the room but there is little space for anything else there is no storage (I have 3 cases) the is no wardrobe, just a rail that is not useable as it hangs over the coffee/tea kettle/tray, there is no desk, just a narrow shelf to sit a laptop on and very low arm chair that is impossible to sit in and work. Its just not practical as a room but the bed was fine to sleep in.

This hotel is marketed as four star. Maybe it used to be. But no more! There in only one very small working lift, in a three storey hotel. No security to stop non guests entering. There was no evacuation procedure to be found anywhere. The carpets are worn. I used the facilities, the pool was ok, but the jacuzzi was very dirty, there was mold all over the ladies changing room, and the locker doors were falling off. I also went straight through to the pool without seeing any staff. I could of been anyone! The room was ok and comfy. Needed a small fridge or cooling draw. The TV was configured to not show BBC? for some reason. The check in staff were very pleasant.

I booked 3 nights which didn’t start great from the 1st night, I reported to reception at 11:30pm the room next door playing loud music and being noisy plus someone in the corridor also being drunk and noisy, management only dealt with the person in the corridor and the music went on until 1am. The following day my key stopped working and the hotel were unable provide me a new one and I had to be escorted and followed to my room everytime I wanted to go in or leave which made me feel very uncomfortable, although there keys were working fine. Other people I spoke to also hadn’t had the same issues I had. Expressed my confirm to Expedia and the hotel but was told they had followed policies in how they dealt with this. Very disappointed and felt under valued afterwards with the response to my complaint.

Lovely hotel. Chocolate and drinks in the room and very comfortable bed. Only downside was the reception team needing a physical card instead of using Apple Pay - I never carry my card and the email didn’t say Apple Pay was not accepted.

I really liked this hotel. The room was small but lovely decorated and clean. It had everything you needed for a short stay. The staff are warm and welcoming and very helpful. The pool was a nice size and a small gym, it was clean and catered to everything you needed. Would highly recommend this hotel and would definitely come back.

Nice hotel

Solid hotel with really nice staff especially at checkin

Very welcoming and friendly staff well worth a stay weather for the night for a few

Very overpriced restaurant onsite, slow service. One lift felt very unsafe, water from taps was chalky white in colour so couldn’t use for teeth or shower. Double room left almost no room to get around the bed

Nice hotel. Clean, would book again

Overall our stay wasn't too bad, but I have to admit that having stayed at this hotel before, the room we were given seemed a little bit on the small side.

Nice and friendly experience, spa is a little bit dated, steam room not working spa changing room really need a look at . Everything else could not fault great experience, staff are super friendly and helpful

Lady on check in was really friendly and helpful. Nice enough room and bar